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1 In The Beginning Established in 1989 By the Pacific communities residing in West Auckland For Pacific people to access GP care rather than A&E in acute condition 2 Pacific people in New Zealand Ethnically diverse with


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  2. In The Beginning • Established in 1989 • By the Pacific communities residing in West Auckland • For Pacific people to access GP care rather than A&E in acute condition 2

  3. Pacific people in New Zealand • Ethnically diverse with seven largest groups: Samoa, Cook Islands, Tonga, Niue, Fiji, Tokelau, Tuvalu • Youthful population, 50% under 25 • Low access to housing ownership • Rising unemployment, twice the national average • Low income, poor health status, low education • Very religious 3

  4. Wider needs of the Pacific community Low Income Poor Financial Parenting Poor Housing Literacy Unemployment Poor Health Low Obesity Family Violence Literacy Qualifications Low self- High offending High teenage Immigration esteem rate pregnancy 4

  5. The Fono’s Vision Well, safe, vibrant and informed communities Motto – caring is our culture 5

  6. The Fono’s Integrated Model SOCIAL SERVICES & SUPPORT Northland / across Metro Auckland Family Start Pacific / Migrants Whanau Ora PUBLIC HEALTH & Mental Health SUPPORT - Pacific Mental Enua Ola Support Team Northland Health Program Family Waitemata Support CLINICAL SERVICES Healthy Violence Team Across Metro Auckland South ARI Dental Babies – Team Auckland At risk individuals Adolescent Services Healthy Wellchild Family Futures Program Community Dental Support Building Health - RN Adult / Older persons Program Financial Cervical Capability Screen Breast Minor Surgery Special RN Program Screen OCA GP Asthma / Diabetes OCA Program Primary Health Pasifika Education Bowel GP / RN Futures Day Collaborations OCA Screen Activities - - Schools/ Program Foundation Older Whanau Health M .I.T. / Unitec / North OCA - Oceania People Literacy Open Polytech OCA Career Academy Southern EDUCATION / TRAINING, NZQA certified Initiative EMPLOYMENT & MENTORING Mangere Campus 6

  7. Clinical Services  Dental Clinics (3)  General Practitioner Clinics (4)  Specialist Nurse Clinics  Asthma Nurse  Diabetes Nurse & Self Management Education  Rheumatic Fever Clinics  Pharmacy (3)  Teaching Practice - RNZCGP 7

  8. Social Services  Whanau Ora  Waitemata Family Start  Family Support  Mental Health Support  Family Violence Support  Adult and Child Safety Programmes  Financial Mentoring 8

  9. Public Health Services  Enua Ola Programme  Healthy Babies, Healthy Futures  Wellchild Promotion  Physical Activity and Nutrition Promotion  Ready Steady Quit service  Breast Screening Support  Bowel Screening Support  Matua Wellness Groups 9

  10. Education Services  Oceania Careers Academy  Trades training and mentoring  Re-engaging disengaged youth  South Auckland  Health Literacy  Financial Literacy  Early Education Access  Parenting and Safety Programmes 10

  11. Model of Care • Board The Fono • Vision Governance • Strategy/Policy • Implement strategy Management into operations Team effectively & efficiently • Carry out operations with care , alofa and PEOPLE professionalism • PHO, DHBs, MoH, MSD, MoJ Funders • Auckland Council • Philanthropy 11

  12. Quality Services  Cornerstone Accredited GP Practices  Home and Community Sector Support Standard Accredited  Baby Friendly Community Accredited  CYFS Approved  ACC Primary Accreditation 12

  13. Our Challenges • Funding – less for more • Increase in costs – stagnant contract revenue • Resource constraints • Limited skilled Pacific workforce • More resource required for preventative strategies and services • Pacific youth services fragmented • Demands of a high needs population 13

  14. Highlights • Health targets consistently achieved • Contractual obligations consistently met • Inter-sectoral contracts – health, welfare, education and justice • Strong stakeholder relationships • Priority focus on organisational developmental • Committed staff • Strong back office support 14

  15. Our Future • Strengthen the Pacific voice using a community building framework • Consolidate Model of Care • Counselling Services • Advance Pacific Trades • Pacific Prosperity • Well, safe, vibrant and informed communities 15

  16. Our Future • Organisation Transformation • New and Dynamic Strategy • Revitalised and Innovative Model of Care • Revised Organisation Structure • Centralisation • Information Technology overhaul • Increase access and positive outcomes for Pacific • Fanau Ola 16

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