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Let’s get started – log into your database! Log into database – USAC16 Pull up location view report For further information using the location view report: http://www.petpoint.com/help/location_view.htm Show columns for photo and memo, both are click to sort. (Clicking on the column headers will sort the column selected) How to look for available animals in location view report: Use Animal Filter section, select stage of available this will show the animals currently being displayed in your I-frame and on Petango 3

Please pull up an available animal in your database. Select the Adoption Kennel Card in Print Menu Dropdown 4

Please pull up an available animal in your database. Select the Adoption Kennel Card Do your kennel cards contain all the available information. What information are you providing to your adopters? 5

Any animals’ behavior tests or training results can be recorded into PetPoint by using the Care Behavior module. Behavior Results can be shown on kennel cards; will be transferred with an animal’s record when doing a PetPoint transfer; and can be viewed on the Animal View Report. 6

Please watch the how to add a behavior test video on the slide Other videos for behavior and more information on how to work with Behavior: http://www.petpoint.com/help/care_behavior.htm 7

Why would you need to search for Behavior Tests To hide tests on kennel cards To delete a test To complete scheduled or pending tests Video Demonstration: http://www.youtube.com/watch?v=4SDFPHOt6z4&feature=player_embedded 8

Video: http://www.youtube.com/watch?v=DVOEEp6dFxY&feature=player_embedded There are three user roles in PetPoint specific to the Behavior Test module: Behavior - User, Behavior - Power User, and Behavior - Manager. To use the behavior module, non-admin users will need one of the roles. They can be added on Admin Options > Add/Edit Users. For persons who should appear in the Behavior Performed By dropdown selection list, assign the association of "Behavior Personnel" under Edit > Person. Note: The Behavior module is completely customizable, as a result this section will have to be setup by your PetPoint Administrator before it can be used. To learn how to properly setup the necessary fields, read about the Behavior Category/Test/Result Tables here. The admin setup in add/edit field values for Behavior are: Behavior Category - limit of 100 characters. Behavior Test - limit of 100 characters. This field is dependent upon behavior category – make sure to choose “behavior category” from the upper right “group” option. Behavior Result - limit of 225 characters. This field is dependent upon behavior test – make sure to choose “behavior test” from the upper right “group” option. 9

After you have completed the setup of the behavior module. Practice entering behavior test in the summit database or your own database. 10

Reports Behavior: Followup Have special behavior results that require post-adoption follow-up? Behavior by Operation Want to look at test results by intake type? How about final outcomes of Behavior Results? Behavior: Test Age Species Crosstab Quantify your results with this Crosstab report! Behavior: Test With this report you can do everything from print scheduled tests to looking at complete behavior history. Behavior: Test Missing Which animals need evaluation but haven’t been scheduled? Highlight Behavior: Test Run for all completed tests Category: Adoption Candidate Test, since beginning of year (history). Then take through SCHEDULED tests for today. 11

Help Online help: http://www.petpoint.com/help/edit_follow_up_behavior.htm Video Demonstration: http://www.youtube.com/watch?v=S_kRNSvA22w&feature=player_embedded 12

Online Help: http://www.petpoint.com/help/Edit_Animal.htm#MiniTOCBookMark19 13

Having a snapshot of past experiences and lifestyle can help adopter know if they are a good match. Need a way to gather that information at intake? If you don’t have the time to gather all this information at intake, provide an optional survey for people surrendering to fill out so it can be added later. Download the Owner Surrender form sample from online help or grab it from the resource page. Featured Pet – Want a “featured” animal page? Checking this box allows you to use i- frame code to list them. Adoption Price – This is an optional field that will let potential adopters know about the price on Adoption Kennel Cards, Petango, i-frame and standard webservices Information on code for these items can be found on the resource page. Behavior assessment statements like No Cats or No Kids can be easily seen on Petango and as users look at possible matches, they can quickly see important animal details. 14

Highlights: Activities Section – Holding control will allow for multiple choices. Notes Section – This information is not displayed on your adoptable animal I – frame. 15

Other Important Details: Photos and Video Online Help: http://www.petpoint.com/help/Edit_Animal.htm#MiniTOCBookMark12 Why? Your listing’s first impression Inspires a “personal” connection when web viewing Photo 1 on many kennel cards Improves standing on Petango (more later) 16

Add a Petango/Adoption Description Memo http://www.petpoint.com/help/Edit_Animal.htm#MiniTOCBookMark26 Why? Inspires a “personal” connection when web viewing A brief glimpse into this animal’s personality. Also a great place to highlight special needs and cute quirks! Included on many kennel cards, including adoption. Improves standing on Petango (more later) 17

www.petango.com Online Help: http://www.petpoint.com/help/petango.htm 18

Search for animals in your zip code Who’s animals are NOT on the top? Who’s animals ARE on the top? If your animals are not on the top, this might be why: Photos Video Petango/Adoption Description Animal Profile Information 19

Fill out your PetMatch . We didn’t have time to do this in the session, but attendees were encouraged to do this on their own. Why bother working to find matches on a pet adoption site? First (and only) Nationally-based website to offer listings based on the personality of the animal and not the breed. What do you think is going to make the better long-term match? 20

Visual Highlights of the Animal’s Personality and restrictions. No Dogs/Cats/Kids is populated from “Do Not Place” on the Edit: Animal Profile Tab Personality Icons are populated from the “People Describe me as” on the Edit: Animal Profile Tab 21

Recommend that attendees do a test application for an animal at their shelter 22

Log into a site using: Sacramento SPCA Atlanta Humane Society Suncoast Humane (Use Lost/Found and Happy Tails) Highlight: Photos Videos Description Links to this code is available on the Resource page and in online help at http://www.petpoint.com/help/i- frame_webservices_petango_options.htm#setup_adoptable_search. 23

Log into a site using: Kansas Humane Animal Humane Society Humane Society of Boulder Shelter has ability to highlight what they want like behavior test results This is available to shelters and groups that have their own web person or people with a strong knowledge of web design and programming. Email Jeremy at techsupport@petpoint.com to learn more! 24

Reports: Report Website: Traffic Report: Petango/I-frames/Webservices Suggest choices on slide Information is updated each evening, can only be run for the pervious day and prior. Factors that may affect number of views: Amount of time available for adoption Great photos Reviewing the animal records that got a lot of views can provide insight into what people are looking at. 25

Sample of report 26

Notes from walkthrough - Follow Up/ How to Schedule Documents - point out where custom for enterprise will show Reports - new intake/outcome report options PP Transfer/Non PP Transfer, Pre Approved? - define what red message means 27