ZAMPINO e GIUNTINI LAW FIRM
Introduction The “Law Firm Zampino and Giuntini” has been Through a modern structure, continuously updated, with established on April 4, 2000. information systems "web based", which allow customers The founding members are the same as the current to track the progress of work entrusted, the law firm owners that are Antonella Zampino and Fabio Giuntini Zampino and Giuntini completes the works allocated to lawyers. carrying out all the operations necessary to achieve the The structure, thanks to the, approximately, 32.000 tasks compensation for the damages (for example: acquisition received to date, is highly specialized in the active accident reports and witness statement, research at public management of the damages, with particular reference to databases, detection and damage assessment with own large Companies owners of fleets of vehicles, operating trustees, etc) without judicial disputes or, where in the Italian and European scene. appropriate, in the litigation. It is a dynamic reality that adapts to customer needs by With an established network of Lawyers and Insurance offering comprehensive advice under the legal and Adjusters the Law Firm is present widely throughout the technical aspects, in any circumstance, of place (even country. across national boundaries), or of mode, the rental car has been damaged.
Companies customer Among existing customers there are companies as: Arval Service Lease Italia, Car Server, Locauto, Amt and Genova Rent. In the years were managed several customers fleet owners of vehicles : ● Arval Service Lease Italia SpA (present since 2000) ● AMT SpA - Azienda Mobilità e Trasporti di Genova (present since 2000) ● Locauto SpA (present since 2009) ● Car Server SpA (present since 2011) ● Genovarent Srl (presente since 2016) ● Targa Rent SpA (2001) ● Maggiore SpA (Rent and Fleet divisions) (2000 – 2006) ● Claag Srl (2005 – 2011) ● Leasys SpA, (2005 – 2011) ● Car World Italia SpA (2006 – 2011) ● Drive Service SpA (2006 – 2011) ● Futurent Srl (2007 – 2010) ● Finagest SpA (2012 – 2015) ● Consorzio Autotrasportatori Fitalog (2011)
Service’s peculiarities offered to the "Fleets” 1. Autonomy Management 2. Online Shared Software 3. Independent estimation of the damage 4. Marginal recourse to lawsuits 5. No cost for the customer
1. Autonomy Management From the time of conferring, the task it is run The "Law Firm" provides to the verification of completely independently, without the need of any insurance coverage of vehicle's license plate civilly help from the Client which, except for the sending of obliged, of the eventual acquisition of incident documentation, have just to wait the compensation. reports, of witness statements etc .. At the time of task assignment, the only information required for sending the letter of formal notice, it is the vehicle's license plate civilly obliged.
2. Online Shared Software - “PITAGORA” The configuration of the Law Firm, allows in any case the management of "large volumes" of positions, thanks to the The automated procedure of the practical processing, staff employed and the use of the software online "Pitagora" through the use of software "Pitagora", allows the (original made for the Law Firm and customizable) shared structure to assume positions with maximum flexibility with clients, which allows among its functions: for the customer, without no minimum or maximum number of assigned practices. ● constant monitoring of the practices ● mutual exchange of information ● upload the documentation relating to practices
(Picture 1) Pitagora’s first page
(Picture 2) The online shared software "Pitagora" is a database of assigned tasks that allows managing multiple users and diversified permission levels, allowing you to do the extractions lists grouped by category, allowing the customer full monitoring of its practices, for example with the complete assignment verification time
(Picture 3) The Customer can entrust the practice individually through manual entering data in fields (customizable) or with sending files excel for multiple uploads.
(Picture 4) After entrustment of practice, the documentation is inserted (with any extension) inside of the appropriate section of the practice, without the need of sending by email, and allowing at any time to check the documentation submitted and available.
(Picture 5) There is therefore a section of exchange of communications, between the Law Firm and the Customer, that “Pitagora” automatically sends as email to a predefined address. This allows keeping the advancement of the practice and the verification of all communications sent earlier that remain always available. This feature eliminates the need for exchange of emails.
3. Independent estimation of the damage The law firm also has technical skills, thanks to its internal Experts and dedicated software, that allow the estimate of damage just on the photographic documentation; these appraisals are therefore used in negotiations with the Insurance Companies, In this context, is checked the opportunity of the repair, considering the damage sustained by the customer's rental vehicle; in fact, the Law Firm can access to the In the negotiation is always requested and obtained, database Motornet to check vehicle's commercial value at the compensation of damage from loss of profit, the time of the accident. considering the hypothetical's repair time and in the event that the repair is uneconomic, it also pursues compensation for elements of damage accessories
4. Marginal recourse to lawsuits Thanks to: 1. Negotiating skills: ● favored by the number of practices managed on a global basis on behalf of all customers (which enabled The Law Firm also has a strong network of lawyers to the Law firm to become widely knew nationwide by correspondents formed over the years that allows, if all insurance companies) necessary, to establish a judicial dispute in any part of Italy. ● learned during the training courses as professional civil mediator of Law firm's lawyers ● gained over years of activity 2. Alternative law tools, which make superfluous notification of order to appear in court The tasks assigned are defined with a marginal recourse to judicial disputes, which settles in the order of 3%. Therefore there is a clear benefit to the customer in the waiting time of the compensation.
5. No costs for the Customer The activity of assistance to the customer, is borne entirely by insurance companies. In Law Firm's statistics, the rate of practices that are stored without action, because, for example, it turns out the responsibility of the driver of the Customer's vehicle or because the subject responsible for the damage has been not identified, etc., is approximately 20%. Even in these cases is not billed any activity against the customer.
General data and contacts Studio Legale Associato Zampino e Giuntini Via Rimassa 47/1A 16129 Genova P.I. 03872040104 e-mail: info@zampinoegiuntini.it pec: zampinoegiuntini@pec.it Tel. (0039) 010.860.33.41 - 010.860.09.90 Fax. (0039) 010.58.42.32 https://zampinoegiuntini.wordpress.com/
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