Workshop P Passionate about Safety: Effective Safety Training Techniques Tuesday, March 21, 2017 2 p.m. to 3:15 p.m.
Biographical Information Bradford (Brad) Weber Operations Manager, Safety Consulting Sheakley One Sheakley Way, Cincinnati, OH 45246 (513) 326-4675 Fax (513) 326-8002 bweber@sheakley.com Brad Weber has held positions in the health and safety profession for over 10 years. He is currently the Operations Manager of the Health & Safety Services Consulting Team, a division of Sheakley. Brad’s expertise in drug and alcohol awareness and safety team development have been a huge part in the growth and success of his team. His knowledge and experience not only allow him to facilitate Drug-Free Workplace training sessions, but to continue to expand his training staff. Brad works with employers to develop programs to help make their workplaces safe for their employees. Brad is a respected member of the American Society of Safety Engineers and is an officer of the Southwest Ohio Chapter. He resides in Cincinnati and has a love for jazz music.
Techniques For Safety Training 2017 REVISION INITIAL TRAIN THE TRAINER COURSE STUDY PRESENTED BY SHEAKLEY HEALTH & SAFETY SERVICES
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The Reason We Train THE COST OF SAFETY
5 Reasons For Workplace Accidents Training Production vs. Safety Shortcuts Fatigue Substance Abuse
2016 Liberty Mutual Safety Index
2016 Liberty Mutual Workplace Safety Index Workplace injuries amounted to nearly $62 billion in U.S. workers’ comp costs. $1 billion a week by businesses on injuries. Direct costs of all disabling work related injuries equaled. $61.88 billion, top 10 causes compromising 83%.
Top 10 Injury Cases 25% overexertion lifting, pushing, pulling and throwing objects. 16% falls on the same level. 9% falls to a lower level. 8% struck by object or equipment. 7% other exertions or bodily reactions (65%). Roadway incidents/motorized vehicles. Slip or trip without fall. Caught in/compressed by objects. Struck against objects. Repetitive motions involving micro-tasks (18%).
25 % of all workers’ compensation claims are back related. 40% of claims costs are a result of the 25% back injury.
_____ of workplace accidents are a result of hazards, unsafe conditions. _____ of workplace accidents are a result of unsafe behaviors.
Without safety, _________ and _________ cannot be maximized to its full potential.
Direct and Indirect Costs In addition to their social costs, workplace injuries and illnesses have a major impact on an employer’s bottom line. $1 billion per week is estimated by OSHA for direct workers’ compensation costs Workplace injuries and illnesses include direct and indirect costs. Direct Costs Workers’ compensation payments Medical expenses Costs for legal fees. Indirect Costs Training replacement employees Accident investigation/corrective measures Lost productivity Repairs of damaged equipment and property Employee morale and absenteeism
Exercise How does your company currently measure safety?
Rank the Follow ing Quality Cost containment Safety Customer satisfaction Production Employee morale What about “Safety First”?
Adult Educational Theories
Im plications for Trainers Training should strive to use as many adult learning principles as possible. Relevance • The material presented should be relevant to the adult participants. Similarity • To facilitate the transfer of skills learned through active participation. Active Participation • Employees should be able to interact with other workers and trainer. • The atmosphere should help them feel safe to risk participating. • It takes adults longer to perform some activities and to feel safe to speak out and ask questions. Providing Objectives • Big picture and direction of the session is seen. • Judge the time. • Adults have many demands of their time. • Define the parameters in advance.
Good is the enem y of great! LET’S MAKE A GOOD PRESENTATION A GREAT ONE!
Presentation Success Cycle Passion Success, 9% Positive Passion, 25% Engage, 9% Enthusiasm Sincere Credibility, 9% Confidence Believability Positive, 9% Credibility Believability, 9% Enthusiasm, 9% Engage Confidence, 9% Success Sincere, 9%
Understanding Yourself LET’S START WITH THE BASICS
Your Appearance is Im portant Your appearance speaks before you do. Dress, hairstyle and accessories send a message. Always dress one up from your audience. Dress to your situation.
Eye Contact/ Sm ile and Facial Expressions Matter Eye contact is important for you to connect with your audience. Your smile will convey: Sincerity Credibility Confidence Agreement with your subject
Body Language Be expressive with body movement. Describe your topic with hand gestures. Develop a movement pattern you are comfortable with.
Areas To Avoid
# 1 Know It All Syndrom e
Starting/ Ending Late # 2 Disorganization,
# 3 Equipm ent/ Materials Sophistication
# 4 Lack of Preparation
# 5 Not Responding to Your Audience
# 6 Apology, Pronunciation, Language
Recognize Hindering Factors and Overcom e Challenges w e Face Detail overload/vocal control Do not talk in jargon Don’t let them see you sweat/insult to injury Speak out with enthusiasm Arrogance and humor Remember to close it up
4 Key Points for Trainers Passion and enthusiasm Be confident All presentations should flow Visual aids enhance your presentation
Know your Audience The greatest need of every human being is the need of appreciation. -Adapted from William James
Analyze your Audience Demographics and Attitudes Address, age, gender, ethnicity and status Anticipate audience “buy-in” • Agree, remain neutral, disagree Consider audience knowledge of topic Gather information
Gather Inform ation The first five minutes are key in any presentation.
What keeps you interested in a topic?
Be Persuasive Consider audience opinion, values, beliefs Consider company policy
Consider Your Audience Retention Rate Retention 10% Read Hear 20% See 30% 50% Hear & See Say 70% Say & Do 90% Involve Me
Please Involve your Audience Is our job as trainers simply to cover material or to empower participants to perform their job better?
Adult Learners
Visual Aids Appeal to Many You are the best visual aid you have, eye contact, good posture and projection of your voice will improve your presentation. The use of objects or “props” will aid as well. The dictionary defines a prop as anything or item that supports another.
These item s w ill aid you to em phasize a point or subject: Name tags – when used it aids you to call attendees by name Trivia – breaks up learning activity Magic tricks – simple card tricks can prove a point or break up a session Time – use for time testing, breaks, group activities Dart game – excellent to prove a point about team work, listening skills
Additional item s that can be used to em phasize a point or subject. Balloon toss – use balloon, koosh or beach ball to toss in group for main activities: group leader choice, question and answer selection, content answers List 4 Items – good team exercise for ice breaker Arrow on the head – object that shows you are just the messenger for mandated trainings Survival exercise – great for team development and an ice breaker Large dice – great way to let attendees choose questions, answers for content or review
Adult Learners Who are you going to train? How adults learn best.
Attitude
Repetition Frequent Questions Explain a concept Summaries
Active Participation Participate/small groups Competition Meaningful to the audience Adult attention span
Visuals Largest percent of adults are visual learners. Small percentage of auditory learners. Small percentage of kinesthetic learners.
Questions and Discussions WHY ARE THEY IMPORTANT?
How to Ask a Question Vary your questions. Speak distinctly. Avoid calling always on those who appear to know the answer.
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