5/4/2020 Providing Real Time, Mission Critical Data Helen Knox helen@cecsurveys.com (O) 713-827-0101 (C) 281-536-8696 1 Helen Knox Kevin Casebolt Brandon Lemley Who We • Cutting Edge Communications is a data collection services Are company for use in online and in-person participant feedback events. • Our mission is to provide our clients with real time mission critical information. 2 1
5/4/2020 • Onsite Events – Our technician(s) arrive on location to setup iPads and routers, administer iPad distribution and ensure your event runs smoothly. • Mock Trials • Focus Groups Our • Online Events – Technician sends out contact information and survey links to participants and administers the event. Services • Online surveys can be “open” over a specific time period • Online surveys for attitudinal studies • Shadow Juries • Focus Groups • Mock Trials 3 • Submit questionnaire within 3-5 days prior to your event • Word document with variable codes Survey • Final questionnaire completed on the day prior to your event Creation • 3-Step Quality Control 4 2
5/4/2020 • Any question type available; including numerical value for damages, percentage of fault and Likert scale • Allows for questions with multiple sub parts to be asked all as one question (i.e. a witness rating question with parts a, b, c, d) • Skip patterns for advanced question logic. (i.e. participants do not answer questions they aren't supposed to) • Ability for participants to use a "back button" to return to a previous question and edit their response • Ability to add images to questions • Ability to upload PDFs, section text, etc. (Useful for allowing jurors to read jury instructions and/or verdict forms on their iPad) Survey • Unlimited number of answer choices available • Forced choice responses to ensure participants answer every question Features • Participants can complete the confidentiality form and payment form on the iPad - paper copies are not necessary • Split design capability: some participants can be routed to one questionnaire while others are routed to a different questionnaire • Participants can be on different questionnaires and questions at the same time • Questions within a questionnaire can be separated by page breaks and segmented into sections • Special Code written for dollar amounts that automatically includes commas and dollar amounts written out in words 5 • Custom branding options available to promote your company • Dashboard can be linked from your company’s website • Quality control of Dashboard before, during and after the event • Client Dashboard enables your clients to see results in real-time • Custom seating charts with pictures Client • Advanced filtering options for responses and demographics • Ability to "hide" results of certain questions from being displayed on the client Dashboard Dashboard • Participant numbers or names can be displayed next to each participant’s verbatim response Features • Ability to track how individual participants vote on single or multiple questions throughout the exercise (i.E. Tracking chart) • Client Dashboard is archived for up to one year • Unlimited number of Client Dashboard users • Clients can utilize their own devices to access the Dashboard or Chromebooks can be provided 6 3
5/4/2020 • Our most important concern is the protection and reliability of customer data. Our platform’s servers are protected by high-end firewall systems and scans are performed regularly to ensure that any vulnerabilities are quickly found and patched. Application penetration tests are performed annually by an independent third-party. All services have quick failover points and redundant hardware, with backups performed daily. • Access to systems is restricted to specific individuals who have a need-to-know such information and who are bound by confidentiality obligations. Access is Security monitored and audited for compliance. • Our platform uses Transport Layer Security (TLS) encryption (also known as HTTPS) for all transmitted data. Our services are hosted by trusted data centers that are independently audited using the industry standard SSAE-18 method. • Password protected surveys • Online surveys require each participant’s email address in order to send the survey link. The link can only be used once. 7 • Cutting Edge Communications does not provide recruiting services; however we work hand in hand with your preferred recruiter. If a recruiter is needed, referrals can be provided. Recruiting • Online attitudinal survey respondents can be recruited from our platform’s databases. Participants eligible age, race, sex, education can be searched. 8 4
5/4/2020 • Receive your reports in multiple different formats (i.e. SPSS, Excel or Word Documents) Reporting • Turn around time is either the same day or within 24-48 hours 9 • Paperless • Reduce administrative costs • Instant results Benefits • Reduces time creating graphs, charts and info graphics • Brings your business into the technological age • Lawyers expect it 10 5
5/4/2020 • Instructions for logging on to your own device: • Make sure your computer is connected to the internet. • Go to https://co1.qualtrics.com/vocalize/login • Username: DemoDashboard@cecsurveys.com • Password: cecsurveys CONTACT Helen Knox Cutting Edge Communications helen@cecsurveys.com (O) 713-827-0101 (C) 281-536-8696 11 6
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