Who We Are… • Public Institution • Founded in 1961 • 30,000+ students • 6 campus network • Spread throughout six separate counties ‐ College of Arts & Letters ‐ College of Business ‐ College of Design & Social Inquiry • 180+ degree programs ‐ College of Education ‐ College of Engineering & Computer Science ‐ College of Medicine ‐ College of Nursing ‐ College of Science ‐ Graduate College ‐ Honors College
Internships & Co-ops • Decentralized – Career Center Career Center, Departments @ Individual Colleges • No uniformity in curriculum • University wide initiative to grow College Liaisons the internship program & culture at FAU • 6 professional staff hired in little over a year • Opportunity to revamp the Career Center programs
Process of Infusing Competencies
Pre-Existing Program: Co-op only option – not a traditional co-op Co-op Program had low enrollment No standardized learning components applied Learning outcomes were internship placement site specific Did not allow for consistency across placement sites Did not allow assessment to be aggregated for college or major reporting Assessments that did exist were long, cumbersome Data was not utilized for program enhancements or communicated campus- wide
Timeline • Fall 2015 – Launch Professional Internship Program NACE launches new • (0-1) variable credit Career Readiness • 60 total hours Competencies in – Many more students can November 2015 take advantage of registering for an internship program • No GPA restriction • On-going registration ….Okay. So what value does this add?
Program Revamp! “How will we assess the competencies in a way that can show growth?” “How can we implement supervisor feedback?” Developed a multi ‐ step process
Step 1: Pre-Assessment Registration Session Assessment Tool • Ongoing throughout semester • Developed rubric for student self assessment in qualtrics • Students complete pre-program self assessment • 3 point scale – Still Developing – Achieving in most areas • There was no pre-program – Mastery of content assessment previously • Description provided by NACE • Internship Specialist introduces competencies and soft skill development • Original content from FAU with details of what each scale rating looks like • Collect college, major, and student ID allowing specific reporting
Original content from FAU with details of what each scale rating looks like NACE Definition
Students can leave comments about their self-rating Self-assessment is used to look at a student’s self- perception of growth attained through the internship Spring 2016 - Pre- assessment score was compared to the post-assessment score
Step 2: Mid-term Evaluation • Previously , students confirmed placement site information, and identified learning objectives developed in consultation with their supervisors • Reported to the Career Center via on-line link • Now, learning objectives are more intentional • Students identify a learning objective for each competency • Provides framework for how to write learning outcome
Student Teamwork/Collaboration Outcome Example: Once the midterm is submitted, an Internship Specialist reviews the learning outcomes to ensure they are related to the intended competencies Provides feedback if revisions are needed
Step 3: Final Evaluation Student and employer both receive final evaluation Both have 2 weeks to complete
Student Self rating on 7 competencies (FAU Content) NACE Content Student provides example for each
Asked about: - Another internship - Internship’s direct impact on career interests
Supervisor Spring 2016 First time employers were aware of competencies was in final evaluation
We included some additional questions in the survey to gain more knowledge about the student’s work… …and if they would hire the student if an opportunity became available either as an intern or full ‐ time
Step 4: Grading and Sharing Data Grading: Sharing Data: – Satisfactory or Unsatisfactory – The Professional Internship – College two pagers were course is run through developed and shared with the blackboard, and we upload colleges student final self- evaluations/grading comments – First time the Career Center had into each student’s profile this kind of data to share – Co-op courses are not managed in blackboard – Decision was made not to upload supervisor final evaluations • Students are emailed at the end of the course to come review their supervisors’ evaluations in a debrief session • During the debrief, students explore how to write about their accomplishments on their resumes
Summer 2016 - Improvements Felt that three dimensions did not provide the students with enough options to demonstrated growth Too late to adjust the pre-assessment, but added 10 dimensions to final evaluation for student and the employer
Summer 2016 Added an additional level asking students to think about how their career readiness changed since the beginning of their internships Language purposely stated to show growth that occurred as a direct result of engaging in the internship which allows correlations to be drawn
Student Fall 2015/Spring 2016 Summer 2016 By asking them to think about it from a job interview standpoint, we found we got much better responses from students
Summer 2016 Student Asked a new question to learn which competency they felt they grew most in
Summer 2016 Supervisor Rating scale was increased from 3 fixed points to a 10 point sliding scale Similar to the addition of a “growth” question in the student’s final evaluation, we added a growth question for the supervisors
Summer 2016 Curious if there was difference in how supervisors rated students in relation to: 1) Their overall experience as internship supervisors 2) Previous internship supervision at their organization
62.65% of supervisors had previous experience supervising an intern at the same organization 20.48% of supervisors had previous experience supervising an intern at a different location 16.87% of supervisors were supervising an intern for the first time.
Summer 2016 • For the supervisors: • Additionally, 1) Introduced a welcome packet We sent an email giving supervisors a explaining program parameters heads up that the students were writing their learning outcomes during midterm season 2) Outlined expectations in detail Encouraged them to assist 3) Provided them with information pertaining to the 7 career readiness competencies Offered to send a copy of the students midterm report – Explained how they should support the students in relation to each competency – Provided them with their deadline dates – Offered to be a resource throughout the experience
Fall 2016 Emailing students content • Email 1 – Welcome Letter and Information about the NACE Career Readiness Competencies related to each career • Email 2 – Critical Thinking/Problem Solving competency on a weekly basis – Article “How Critical Thinking Skills Can Help Improve Your Future” – Introductory Email • Email 3 – Oral/Written Communication – Two articles: “How Storytelling Can help You Land – One competency per week Your Next Job” & “How to tell a Great Story” – Include language written by • Email 4 – Teamwork/Collaboration the internship team to help the – Ted Talk “Your Body Language Shapes Who You Are” student review the resource • Email 5 – Information Technology Application and determining how best to – LinkedIn Ultimate Cheat Sheet utilize it • Email 6 – Leadership – Ted Talk “The Leadership Game -- Creating Cultures of Leadership” • Email 7 – Professionalism/Work Ethic – Emotional Intelligence 101: Why a Young Group of Interns Got Fired for Fighting the Dress Code • Email 8 – Career Management – How Do You Decide if the Job Offer is Right to for You
Fall 2016 Pre-test on 10 point scale
Fall 2016 Student Final Evaluation Skip logic question Student final evaluation changed to collect specific outcomes information Included skip logic to find out if they were offered and accepted a full-time position
Fall 2016 Student Final Evaluation: Included skip logic to find out if they were offered/accepted another internship with that organization Skip logic question
Fall 2016 Supervisor Final Evaluation: We added a full ‐ time outcomes questions to the supervisor evaluation to gain more information Skip logic question
Fall 2016 Also added question to ascertain volume of interns that the supervisor was managing in order to draw correlations, if any. This data is forthcoming!
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