Welcome Facilitated by DeVerl Austin
The Stages of the Maturity Continuum Foundation
Habit 1: Be Proactive 1 Habit Be Proactive
The Circle of Influence 1 Habit Be Proactive
Habit 2: Begin With the End In Mind 2 Habit Begin With the End in Mind
The Two Creations Mental First Creation Physical Second Creation 2 Habit Begin With the End in Mind
Personal Mission Statement Visualize yourself 15 years from now: What will you be doing? What accomplishments will you have achieved? What aspirations will you have? What contributions will you have made? What would you like others to be able to say about you? Habit
Habit 3: Put First Things First 3 Habit Put First Things First
Put First Things First In the next 60 seconds list as many things as you can that you know would make a huge difference in your work. Habit
Live Above the Line • Crises • Preparation • Prevention • Pressing problems • Planning • Deadline-driven projects, meetings, • Relationship building reports • Re-creation • Values clarification Live Above the Line • Trivia, busywork • Needless interruptions • Irrelevant phone • Unnecessary calls, mail, e-mail reports • Time-wasters • Unimportant • “Escape” activities meetings, phone calls, mail, e-mail • Excessive TV, • Other people’s Internet, relaxation minor issues 3 Habit Put First Things First
Habit 4: Think Win-Win 4 Habit Think Win-Win
The Emotional Bank Account Deposits Withdrawals • Seek first to understand. • Assume you understand. • Show kindness, courtesy, • Show unkindness, discourtesy, respect. disrespect. • Keep promises. • Break promises. • Be loyal to the absent. • Be disloyal, badmouth. • Set clear expectations. • Create unclear expectations. • Apologize. • Be proud and arrogant. • Give feedback • Give no feedback (“I” messages). or evaluate character (“you” messages). • Forgive. • Hold grudges. Private Victory to Public Victory
Habit 5: Seek First to Understand, Then to Be Understood 5 Habit Seek First to Understand, Then to Be Understood
Seek First to Understand, Then to Be Understood The Essence of Habit 5 : Diagnose Before You Prescribe 5 Habit Seek First to Understand, Then to Be Understood
“To Listen With a Virtuous Heart” Ears Eyes Heart 5 Habit Seek First to Understand, Then to Be Understood
Autobiographical Responses Advising: Giving counsel, advice, and solutions to problems. Probing: Asking questions from our own frame of reference or agenda. Interpreting: Explaining another’s motives and behavior based on our own experience; trying to figure people out. Evaluating: Judging, and either agreeing or disagreeing. 5 Habit Seek First to Understand, Then to Be Understood
Video Reflect feeling and rephrase content! 5 Habit Seek First to Understand, Then to Be Understood
Video A supervisor has asked two associates, Carlos and Jan, to be responsible for organizing a booth for a trade show. Carlos says, “Let Jan do it herself. I don’t want to work with her on anymore trade shows. She never does her fair share.” 5 Habit Seek First to Understand, Then to Be Understood
Habit 6: Synergize 6 Habit Synergize
Types of Interaction 6 Habit Synergize
Getting to Synergy 6 Habit Synergize
Habit 7: Sharpen the Saw 7 Habit Sharpen the Saw
The Four Dimensions 7 Habit Sharpen the Saw
The 7 Habits of Highly Effective People 7 Habit Sharpen the Saw
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