Washtenaw Community College Career and Technical Education CTE - PowerPoint PPT Presentation

Washtenaw Community College Career and Technical Education CTE Success Coaching in a Remote Environment Anthony Webster, M.A CTE Student Success Coach Michigan Community College Data Evaluation Workshop Monday, August 3, 2020

Presentation Overview History of CTE Success Coaching ● Activating the Use of Data ● Quick Glance: Data Dashboard ● Virtual Success Coaching ● Group “Think Tank” Exercise ● New Student Success Initiatives ● Q & A ●

CTE Success Coaching History Winter 2017 semester, WCC established CTE Success Coaching by onboarding a dedicated coach to focus on high D,F,W, I CTE courses. In conjunction with Academic Advisors and Case Managers the coach worked to support students holistically to increase persistence, retention,and completion. Fall 2018, WCC leadership determined that a more intentional approach and collaboration with faculty was need to make an impact. Using a barrier identification sheet, the CTE coach then began classroom visits to deliver presentations to both faculty and students about coaching, Perkins funding, and additional campus resources. Fall 2019, the college onboarded the Success Coach Manager, who activated the use of data to create a more proactive outreach model to coaching. With this, first-year coaching was created along with the data-dashboard was to track and report in real time data on student progression.

Data = The Gold Nuggets to Success Student ID Name Email Phone Cohort Faculty Ethnicity Referral Education FT/PT Enrollment Coaching DL vs Academic Holds Plan Status Indicators Campus Levels GPA Early EFC Assistance Withdraw Age Gender Alerts Codes Reason Virtual Outreach: Assess students needs and understanding of what was happening. ● Create collaborative virtual culture for staff - Microsoft Teams/ Weekly Meeting ● Establish a process to connect students with remote resources ● Be accessible: text message, email, phone call, and/or video chat sessions ● Introduce virtual programming to stay connected with students ●

Let’s Talk Tuesdays was introduced to the WCC campus community to 1) create a space for students and staff to engage with campus resources to support students. 2) communicate updates and deadlines to students regarding the upcoming summer semester. Success Strategies for Online Courses provided students the resources and knowledge to have the confidence to navigate their online experience. Virtual Group Advising Sessions collaborative effort between advisors and coaches to engage with students around course offerings and non-academic support. Virtual Connect Sessions Allows students to be introduced and start building a rapport with success coaching before the semester begins. Providing support from orientation to graduation.

GROUP “THINK TANK” EXERCISE

New Initiatives: Student Center/ Success Focused Knowledge Academic Career Professional of Life Skills Success Readiness Development Success Coaching Pathway: Wolf P.A.C.K. Scholars Pathway How Does It Work: Students who are part of this pathway will have an opportunity to receive academic advantages, access to resources, and a defined path as they earn their degree at WCC. The pathway consists of four key domains. Each domain contains some required and some optional assignments and virtual activities which will allow students to work towards completing the pathway. Once a pathway is completed, students can earn a $200.00 book scholarship.

New Initiatives: Student Center/ Success Focused Success Teams: How Does It Work: Success teams are a new student support model to provide outreach, intervention and a relational approach to students in an effort to improve academic success and student satisfaction. The team is composed of staff and faculty from multiple areas of WCC who collaborate regularly on issues and develop activities and communications to engage students in program-related experiences. Included on the team is representation from enrollment services, academic advising and coaching teams. The WCC Success Teams will consist of the following WCC staff members: Recruiter, Success Coach, Advisor, Faculty, Tutor

QUESTIONS? CONTACT ME AT: anlwebster@wccnet.edu