Washoe County Community Engagement
Gathered Commissioner Input Education on Method to share Provide access Services Sounding board accurate to county for community information government concerns
Commissioner Informal Responses Commissioner A Commissioner C Commissioner E Commissioner G Commissioner I Platform to share information about the Avenue/platform to provide a First step in the development process, Education/Information County and key community issues and sounding board for community method to share accurate information, Community Contribution Problem Solving – Early address community rumors. Provide access concerns, to communicate from Goal training for future elected officials, Education on Services Intervention to County government and share voice of the County to the community at a local leaders that understand the Community Contribution community in a measurable way. Provide neighborhood level what is process, code, property rights accurate information. happening. Assume: discuss community wide Role of Washoe County Assume County Wide Assume County Wide Discuss Community Issues (broadly) Specific to County issues Sheriff, District Attorney, Fire, Sheriff, Code, Fire, School Participation Regional Transportation N/A County N/A District, Hospitals Commission Sharing Information County Information as a whole (County (Commissioner specific N/A N/A County Information County Information body) vs. County Board) People are paying attention which is easier, Lessons learned from need to discuss Assume: Contribution – Current Emergency N/A but the increase in social media and what is the most appropriate N/A Regional Outreach messaging information/data to share. Consider different Yes No Yes N/A Yes solution than CAB Routine meetings with staff and Regular scheduled meetings commissioners present where comments Members would be provided training where the community knows how are noted and considered in the decision in policy, practices, code and meeting Amount of Citizen Input they can get information at a Feedback at Podium making process. The ability to address management to provide a service to Define Success Feedback at Podium neighborhood level. The platform Resembles 8-9 yrs ago community related questions at those the community on participating in local Education on WC Services provides an opportunity to share meetings (avoid times when cannot answer government and the benefits of feedback, concerns and ideas – a question). Reduction in the amount of participation. not advise. negative feedback at the podium.
Vision “ To create an opportunity to discuss with and engage residents in community issues without jurisdictional limitations and to clarify or address misinformation in ” the community.
Value • The value to elected officials is the opportunity to look at complex community questions with an additional lens. This complements data-based decision-making by further identifying/clarifying complexissuesaddressedatapolicylevel. • Theopportunityforcommunityparticipantsistolearnmoreabouttheroleofandwhattheyshould expect from local government, obtain information on how to address service level requests, and shareconditions/concernsoftheircommunityenvironmentthatarelimitingtheirqualityoflife. • The value to staff and leadership is the ability to test assumptions in data-driven decision-making, better understand implications of decisions on community environment and possibility for success/unintended consequences, identify trending community issues, clarify misinformation and roleoflocalgovernmentversescommunity,andaddresscommunityrequestsforservice.
Program Options 1. Expand the Managers Office communications team to create a comprehensivecommunityengagementprogram,or; 2. Expand the existing CAB program within Community Services Departmenttoincludeitemsthatarenotdevelopmentrelated,or; 3. Continuewiththeexistingprogramwithnochanges.
Decision Tool Option Routine Scheduling Flexible Format Education Participation Feedback Resources 1 2 3
Key Discussion Questions 1. Does the board have a preference on having a structured advisory board that mustadheretoopenmeetinglawasamechanismtoprovidefeedbackpolicies? 2. Does the Board have a preference on meeting frequency or schedule (on demandorprescheduledmeetings? 3. Doestheboardhaveapreferenceonvirtual,onlineorinpersonmeetings? 4. Does the Board require consistent tools for engagement across districts or individualizedbycommunity? 5. Does the board have a preference on topical meetings or standard, routine formatonallissues? 6. Are board members in support of participating in other local topical meetings/eventsorrequiredasattendeesforCountymeetings?
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