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Utility Ratemaking & Management 2 Goal: Rates That Reflect Your Priorities Rates should reflect each communitys balance of sustainability Social Fair & equitable distribution of costs Promote public policy objectives


  1. Utility Ratemaking & Management

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  3. Goal: Rates That Reflect Your Priorities  Rates should reflect each community’s balance of sustainability  Social Fair & equitable distribution of costs  Promote public policy objectives (affordability and economic development)   Environmental  Promote resource conservation  Fund cost of regulatory compliance  Economic Satisfy operating costs  Fund asset management   Meet financial policies  Provide fiscal stability Service existing & new debt  3

  4. Ratemaking Process Helps Overcome Challenges to Sustainability  Recent economic conditions set many communities back Accelerated trends of declining water usage  Reduced revenues/lack of increases required deferral of  Actual Client’s Financial Plan Before Hawksley engagement maintenance/capital  Non-discretionary programs funded through reserves  Cost of operations and regulatory compliance continues to rise  Recovery is very difficult given current environment Political will and stakeholder resistance to increases in rates   Deferrals of key programs are/will have significant consequences in terms of level of service and quality of life  Rate studies educate the public about the challenges facing utilities and the consequences of the status quo  Studies are done with stakeholder involvement and usually result in sustainable solutions that are acceptable to the public 4

  5. Core Steps of Utility Ratemaking Process Fundamental Components 1. Revenue Requirement 2. Cost of Service 3. Rate Design 4. Stakeholder Education Revenue Requirement Analysis: Compares revenues to operating & capital costs to determine adequacy of existing rates Cost of Service Analysis: Allocates the revenue requirements of the system to customers in a fair and equitable manner Rate Design Analysis: Considers the level and structure of rates that will collect revenue requirements from each customer class Stakeholder Education: Explains the status quo, key issues/objectives, drivers of adjustments, and comparisons to local and national trends 5

  6. Consider Efficiency & Needs: May Not Need to Perform All Steps Each Year Cost Analysis & Revenue Rate Design Outreach Requirements Allocation • Evaluate Objectives • Fee & Policy Review • Operating Costs • Define Classes of • Conservation Users • Adjustment Drivers • Capital Costs • Identify Structures • Fair & Equitable • National Trends • Financial Policies • Customer Impacts • Comparison to Current • Local Practices • Debt Coverage Revenue Recovery • Reserves 6

  7. Selecting the Right Rate Structure For You  Identify structure that meets your needs:  Conforms to industry practice Meets all legal requirements  Easy to administer/understand  Elasticity of demand & weather   Conservation and affordability  Stakeholder input/concerns  Critical considerations: Understanding the drivers and  distribution of system costs  Integrating financial considerations  Reserve policies & revenue stability 7

  8. Most Common Rate Structures  Uniform Rate Structure Same rate regardless of usage  Rate Most common rate structure  Usage  Declining Block Rate decreases for higher levels of usage  Typically used to encourage economic  Rate development and minimize bills for large users  Was a very common and successful way of creating cost-based rates for customer classes Usage within a single rate schedule 8

  9. Most Common Rate Structures  Inclining Block  Rate increases for higher levels of usage Rate Intended to encourage water conservation   Typically applied to single-family residential customers due to consistent usage within the class Usage and to irrigation-only meters  Rarely appropriate to apply to non-residential customers  Pyramidal Block Rate  Rate increases then decreases with higher usage Intended to provide water conservation at lower  usage levels and reduced impact on larger users Usage  Allows for single structure that accommodates large users 9

  10. Most Common Rate Structures  Seasonal Higher rates in peak times of year  Summer Rate Winter May be appropriate for communities with  customer classed that demonstrate seasonal usage patterns Usage  Unique Tiers or Water Budgets Forms of inclining block rates based on specific  Rate customer behavior or pre-determined efficient use allowances Different blocks based on usage allowance per  Usage customer, class, lot size, or other factors Structure used to focus higher rates on peak  usage or to encourage wise use of water 10

  11. North Carolina Rate Structures (Source: February 2015 UNC EFC Rate Survey) Our Conclusions: 1. Many systems still have uniform rates 2. Large systems have inclining block rates 3. Non-residential structures are more varied 4. Not many seasonal rate structures (Other) 11

  12. Understanding Cost Allocation is Important in Selecting Rate Structures Cost Analysis & Revenue Rate Design Outreach Requirements Allocation • Evaluate Objectives • Fee & Policy Review • Operating Costs • Define Classes of • Conservation Users • Adjustment Drivers • Capital Costs • Identify Structures • Fair & Equitable • National Trends • Financial Policies • Customer Impacts • Comparison to Current • Local Practices • Debt Coverage Revenue Recovery • Reserves 12

  13. Cost of Service Allocation Process Evaluate Allocate Review Analysis/Use Historical Customer Revenue of Output Classes Requirements Customer Data • Examine customer • Evaluate existing • Identify cost of • Compare allocations to class usage customer classes service & offsetting current revenue • Identify peak use • Water: Peaking factors revenue (misc. fees) • Use as basis for and type of customer • Allocate to systems setting rates by class • Sewer: Strength and and then to functions • Rate structure and/or volume • Distribute costs to level of rates unique to • Consider industry users in proportion to each class practices & local issues contribution to each system function 13

  14. Utilize Available Industry Resources AWWA Manual M-1 Includes methods of detailed cost allocations  to functions and ultimately to customers in proportion to their contributions to each system component Very data intensive  Commonly utilized by larger systems  AWWA Manual M-54 Costs are less granularly allocated to  customer classes through rate structure Data readily available from utility billing  systems, such as meter size, dwelling units, and annual and monthly customer use, are used to establish rate structures that more generally apportion costs to customers  Most common approach by small systems 14

  15. Cost of Service Determines Revenue to Be Recovered By Customers  Allocate costs to system Water Cost of Service Wastewater Cost of Service → Source of Supply → Treatment & Disposal functions & review Cost Functions → Treatment → Collection Cost Functions → Transmission → Reclaimed Water customer types → Distribution → Chemical Oxygen Demand → Meters & Services → Suspended Solids  Apply methods/criteria → Billing & Collection → Phosphorus best suited for data, Customer Classes → Residential → Ammonia Customer Classes → General Service → Residential circumstances & goals → Residential Irrigation → General Service → General Irrigation → Reclaimed Water  Review analysis → Wholesale → High-Strength/Industrial collaboratively → Wholesale Key issues, allocation criteria,  Residential Commercial Total Rev (000's) Rev (000's) Rev (000's) sensitivity of assumptions, etc. Water - FY16 Current Rate Structure 17,803 16,131 33,934  Establish revenue to be Inside 17,565 11,507 29,072 Outside 21 72 93 recovered by rates for Irrigation 217 4,140 4,357 Hydrant - 412 412 each customer class Water - FY16 COS Allocation 18,207 15,727 33,934  Compare to current rates Inside 18,000 10,941 28,941 Outside 23 87 110 Irrigation 184 4,330 4,515 Hydrant - 368 368 15

  16. Trend: Ensuring Linkages of Cost of Service to Conservation Rate Structures Water Cost of Service  Goal : Capacity costs to higher → Supply → Treatment Components → Transmission & Pumping demands when they occur → Customer Billing → Meters & Services  Can be easily done with seasonal or inclining block structures → Base Demand → Maximum Day Demand Functions  Goal : Price incentive to → Maximum Hour Demand → Customer Billing conserve when most → Meters & Services discretionary use occurs Non-Peak → Base Demand → Customer Billing  Typically done in tandem with a fixed → Meters & Services charge for revenue stability → Base Demand  Ensures cost recovery if demand → Maximum Day Demand Peak → Maximum Hour Demand declines/changes → Customer Billing → Meters & Services 16

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