North Carolina Independent Colleges & Universities Presentation March 11 th , 2020
Content Summary Allied 100 – Who We Are Capabilities Customer Approach 2
Who We Are 3
Allied 100 – Our Mission Increase the chance of survival from Sudden Cardiac Arrest through the deployment of AEDs and ancillary products. Empowering Everyone to save a life. 4
History of Sales with NCICU Affiliates Company SUM of Amount Barton College Total $8,322.69 Brevard College Total $9,256.83 Campbell University Total $2,891.94 Catawba College Total $318.43 Chowan University Total $3,892.99 Davidson College Athletics Total $392.55 *Working with (19) Duke University Total $52,831.55 Elon University Total $336.55 Affiliates of NCICU Gardner-Webb University Total $1,997.02 Guilford College Public Safety Total $174.00 High Point University Total $3,945.38 *Combined Purchase Livingstone College Total $145.77 Meredith College Total $1,872.79 History of ~$132K Methodist University Hospital Total $16,395.61 NC Wesleyan College Total $6,457.59 Queens University of Charlotte Total $8,862.70 Salem College Total $2,555.02 Warren Wilson College Public Safety Total $9,665.06 Wingate University Total $2,241.33 Grand Total $132,555.76 5
Capabilities 6
Capabilities – Planning Develop customer-specific plans: Customer interviews via phone & email On-site visits as needed & warranted AED Site Assessment Existing experience with customers in the same vertical (add logo for UW, U of Kentucky, TCU, U of Virginia) 7
Capabilities – Products CPR training manikins & training supplies AHA Training Materials CPR/AED & First Aid Training AEDs AED accessories & replacement parts First Aid Kits Bleed Control Kits Signage AED program management and medical direction 8
Training Product Vendors 9
Capabilities – CPR & AED Training AHA Authorized Training Center for Certification Od-Site AHA HeartSaver CPR/AED Training, Bloodborne Pathogens, BLS Train the Trainer (certify eligible trainers = cost savings) Blended Training Online Training (non-certification) 10
AED Brands & AEDs 11
AED Trainers 12
Bleed Control 13
Capabilities – Program Management Multi-level administrator access Integration with every RMS system Licensed physician in every state Reporting – Dashboard, organization, compliance Ability to track AEDs, First Aid and soon fire extinguishers via mobile phone- (QR Code Reader) 14
Capabilities – Account Management Single point of contact -Scott Mullenberg (Me) Onboarding and customer engagement Customer order placement & tracking Questions and order of escalation Customer satisfaction 15
Capabilities – Deployment Demand planning Shipping most orders same-day Customized based on customer requirements Warehouse-Woodruff, WI, Chicago, IL and New Milford, CT 16
Capabilities – Affiliate Engagement Our teams work together with you to develop communication plans to create awareness and engage the NCICU affiliates: Emails Collateral Landing pages (if needed) 17
Customer Approach 18
Customer Approach – Engagement We put our best-foot forward with every customer engagement, to ensure best-in-class experience Dedicated team made up from multiple departments assigned to every RFP Formal process, including QA, in-place to compile and present formal proposals Position ourselves as trusted partners, not order takers 19
Customer Approach – Deployment & Satisfaction True demand-planning process Our goal is to consistently exceed customer expectations Guarantee same-day product shipping when product is in-stock Senior leadership invested in customer satisfaction Solicit advice on what we are doing right and what needs improvement 20
Questions? Thank you! 21
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