transportation customer satisfaction
play

Transportation Customer Satisfaction 3,283 stops/day . 3,656 - PowerPoint PPT Presentation

Transportation Customer Satisfaction 3,283 stops/day . 3,656 miles/day! 600,000+ bus stops/year 669,000 route miles per year 2,348 Students 1,000 + Field Trips! 38 Schools Im Impa pact ct of f Unanticipated Transportation


  1. Transportation

  2. “ Customer Satisfaction” 3,283 stops/day …. 3,656 miles/day! 600,000+ bus stops/year 669,000 route miles per year 2,348 Students 1,000 + Field Trips! 38 Schools

  3. Im Impa pact ct of f “Unanticipated Transportation” McKinney-Vento / Foster Care New school locations…… Private Schools

  4. Im Impa pact ct of f “Unanticipated Transportation” New school locations……details:  Special Needs Locations  Private Parochial  Rochester School for the Deaf  St. Agnes  Avalon  Trinity Montessori  Webster Schroeder  SUNY Geneseo  Livonia CSD Middle School  Fairport CSD Northside  E-Start @ R-H CSD  Session @ BOCES #1

  5. School Bus Driver Shortage  Impact of Driver Shortage  Our Goals  Office Staff driving  Mechanics driving & monitoring  Servicing Athletics  Overtime costs  Contracting Services  Routes  Trips

  6. National School Bus Driver Shortage

  7. Bus Driver Shortage - We are not alone….

  8. Fl Flee eet t Rep eplac lacemen ement t = = Safety & Efficiency 46 Bus Fleet Big Van Suburban Fleet Replacement Plan 3 Big bus = 10 yr. rotation 4 Small bus = 7 yr. rotation 7 buses keeps HF-L on rotation

  9. Small Bus Fleet Rotation Study Fleet Maintenance Data Goal - 7 year Rotation Small Bus - Average cost per/mile $0.45 $0.40 $0.35 $0.30 $0.25 Cost/Mi. $0.20 $0.15 $0.10 $0.05 $0.00 1 2 3 4 5 6 7 8 9 Years in Service

  10. Big Bus Fleet Rotation Study Fleet Maintenance Cost / Goal is 10yr rotation Big Bus - Average ave. cost/mile $0.80 $0.70 $0.60 $0.50 Cost/Mi. $0.40 $0.30 $0.20 $0.10 $0.00 1 2 3 4 5 6 7 8 9 10 11 Years in Service

  11. 2-Way Way Ra Radio io Comm mmunicatio unications ns “Safety”

  12. 2-Way ay Rad adio io Ne Netwo work rk Cove verag rage e Area ea

  13. • Achieve Adequate Staffing • Maintain Fleet Replacement w/3pt. Belts • Transition 2 Bus Drivers to Full Time • Improve Communications between Bus and Dispatch

Recommend


More recommend