Training Older Adults on Technology From the Community Center to the - PowerPoint PPT Presentation

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Training Older Adults on Technology From the Community Center to the Remote Desktop Federal Communications Commission Older Americans Workshop May 22, 2014 Older Adults Technology Services Largest municipal technology program for seniors

Training Older Adults on Technology From the Community Center to the Remote Desktop Federal Communications Commission Older Americans Workshop May 22, 2014
Older Adults Technology Services • Largest municipal technology program for seniors in U.S. • 20,000 free classes since 2004 • 33 community technology labs • Program design practice: AARP, Emblem Health, New York State
Senior Planet Exploration Center Retail location in Manhattan • 10,000 visitors yearly • Events, trainings, coaching, gaming, • exhibits
SeniorPlanet.org ~100,000 unique visitors/month • Daily content: “Aging with • Attitude” Events calendar • Tech tips, polls, live-stream • programs
Results 12,600 served in 2013 • 3,100 free classes • 83% more connected to friends • and family 80% more confident living • independently 84% improved quality of life •
ACLP/OATS/Horrigan Study Where Seniors Want Training: 36% Community Center • 36% Library • 28% Online Course • 27% Electronics Store • 50% Learn at home •
Training Increases Broadband Benefits 36% of respondents have had some form of training “Helped a lot” Trained Not trained Stay in touch 55% 36% Health/Medical info 25% 16% Save money on products 19% 13% Access govt. services 19% 12%
Modes of Training Channel Professional Senior Focused Personalized Relaxed Environment Technical Quality Trainers/Curriculum Attention     Community Center ?    Library   Online Course   Electronics Store  Learn at Home ?
Special Case: Remote Desktop Coaching One-on-One Assistance • Take over senior’s computer • Both people see the same screen • Shared audio • Can be used with curriculum or • simply for tech support
Remote Desktop Options Chrome Remote Desktop Splashtop Teamviewer Remote Desktop Connection LogMeIn Apple Remote Desktop
Chrome Remote Desktop
Chrome Remote Desktop
Chrome Remote Desktop
Key Factors in Success High quality training • Senior focused curriculum • and methodology Individualized attention • Relaxed environment • Technical quality •
Thank You!!! Tom Kamber • tkamber@oats.org • Twitter: @thomaskamber • seniorplanet.org • oats.org •

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