PVAO PGS PROFICIENCY REVALIDA 22 NOV 2017 TO THE MEMBERS OF THE REVALIDA PANEL, ISA PARTNERS, OTHER GUESTS, LADIES AND GENTLEMEN, GOOD AFTERNOON. 1
PVAO PGS PROFICIENCY REVALIDA 22 NOV 2017 I AM PLEASED TO PRESENT PVAO’S PUBLIC REVALIDA FOR THE THIRD STAGE OF THE PGS – THE PROFICIENCY STAGE. THE OUTLINE OF MY PRESENTATION IS AS SHOWN: 2
PVAO PGS PROFICIENCY REVALIDA 22 NOV 2017 THE PHILIPPINE VETERANS AFFAIRS OFFICE DERIVES ITS MANDATE FROM THE 1987 CONSTITUTION, SPECIFICALLY SECTION 7 ARTICLE 16 WHICH PROVIDES THAT THE STATE SHALL PROVIDE IMMEDIATE AND ADEQUATE CARE, BENEFITS, AND OTHER FORMS OF ASSISTANCE TO WAR VETERANS. 3
PVAO PGS PROFICIENCY REVALIDA 22 NOV 2017 IN ADDITION , SEC 13 ARTICLE 2 MANDATES THAT THE STATE SHALL INCULCATE IN THE YOUTH PATRIOTISM AND NATIONALISM 4
PVAO PGS PROFICIENCY REVALIDA 22 NOV 2017 GIVEN THIS CONSTITUTIONAL MANDATE PVAO’S HAS THREE MAJOR FINAL OUTPUTS (DELIVERABLES): 1. VETERANS' WELFARE AND BENEFITS ADMINISTRATION 2. VETERANS MEMORIAL AND HISTORICAL PRESERVATION; AND, 3. VETERANS AFFAIRS MANAGEMENT 5
PVAO PGS PROFICIENCY REVALIDA 22 NOV 2017 PRIOR TO UNDERTAKING THE PGS, PVAO FELL SHORT IN DELIVERING ITS MFOS: VETERANS BENEFITS HAVE REMAINED INADEQUATE AS IT HAS BEEN PEGGED AT THE SAME LEVEL SINCE 1994, OR MORE THAN TWENTY THREE YEARS AGO. COMPOUNDING THIS PROBLEM IS THE FACT THAT THERE IS ONLY ONE VETERANS MEMORIAL MEDICAL CENTER FOR 200,000 QUALIFIED BENEFICIARIES NATIONWIDE. 6
PVAO PGS PROFICIENCY REVALIDA 22 NOV 2017 THERE WAS A DIMINISHING INTEREST IN HISTORY AND THE YOUNGER GENERATION ARE LARGELY UNAWARE AND THEREFORE LACKING IN SENSE OF PRIDE FOR OUR VETERANS’ HEROIC DEEDS. SHRINES HAVE BEEN RELEGATED AS MERE STRUCTURES AND ARE NO LONGER ACCORDED THE RESPECT AND IMPORTANCE THEY DESERVE. FOR EXAMPLE, THE LIBINGAN NG MGA BAYANI, WHICH IS SUPPOSED TO BE THE GRAVESITE OF THE COUNTRY’S HEROES, IS CURRENTLY BEING OCCUPIED BY INFORMAL SETTLERS. THE SAME IS TRUE FOR OTHER SHRINES SUCH AS THE BALETE PASS AND THE LOS VETERANS DELA REVOLUCION CEMETERY. 7
PVAO PGS PROFICIENCY REVALIDA 22 NOV 2017 MANY IMPORTANT HISTORICAL SITES SUCH AS BESSANG PASS AND TIRAD PASS ARE DEVOLVED TO LOCAL GOVERNMENTS. AND IN THE CASE OF MINDANAO, THERE IS NO NATIONAL SHRINE IN THE ISLAND DESPITE THE NUMEROUS BATTLES FOUGHT THERE DURING WORLD WAR II. LOCAL GOVERNMENT UNITS, SELDOM COMMEMORATE SIGNIFICANT HISTORICAL WORLD WAR II EVENTS IN THEIR LOCALITY AND HAVE INSTEAD FOCUSED ON BREAKING INANE WORLD RECORDS AND HOLDING STREET FESTIVALS CELEBRATING ANYTHING FROM SLIPPERS TO HATS. THERE IS A DEARTH OF MEMORIAL AND HISTORICAL RECORDS AND MATERIALS ABOUT WWII IN THE PHILIPPINES AS MOST OF THESE ARE ARCHIVED IN THE US NATIONAL ARCHIVES IN MARYLAND, USA. 8
PVAO PGS PROFICIENCY REVALIDA 22 NOV 2017 THE FILIPINO VETERANS COMMUNITY WAS FACTIONALIZED, DUE IN PART TO A POOR TRACK RECORD IN CORPORATE GOVERNANCE WHICH LED TO SEVERE DISSENSIONS WITHIN THE COMMUNITY. THE VETERANS HAVE NOT BEEN PROPERLY ASSISTED TO MANAGE THE VETERANS PROPERTIES AND OTHER ASSETS THAT MAY BE USED TO GENERATE INCOME FOR THEIR WELFARE AND BENEFITS. 9
PVAO PGS PROFICIENCY REVALIDA 22 NOV 2017 WITH THESE CHALLENGES, IT HAS BECOME DIFFICULT FOR VETERANS TO CONTINUE BEING A BEACON OF INSPIRATION FOR THE YOUTH AS FUTURE DEFENDERS. WHEN THEY HEAR THE WORD VETERANS, THE IMAGE THAT IS CONJURED IS THAT OF A POOR OLD MAN BEGGING FOR INCREASED BENEFITS, 10
PVAO PGS PROFICIENCY REVALIDA 22 NOV 2017 INSTEAD OF IMAGES OF VALOR, LOVE OF COUNTRY AND SELF SACRIFICE – THE IDEALS EXEMPLIFIED IN THE DEFENSE OF BATAAN AND CORREGIDOR DURING THE SECOND WORLD WAR 11
WITH THIS REALIZATION, PVAO EMBARKED ON A SIX-MONTH INTEGRITY DEVELOPMENT REVIEW WHICH IDENTIFIED ORGANIZATIONAL VULNERABILITIES AND WEAKNESSES. TAKING OFF FROM THIS REVIEW , PVAO BEGAN TO ADDRESS ITS WEAKNESSES BY REORGANIZING ITS STRUCTURE UNDER A RATIONALIZATION PLAN APPROVED BY THE DBM AND CSC. 12
PVAO PGS PROFICIENCY REVALIDA 22 NOV 2017 PVAO ALSO INVESTED IN THE DEVELOPMENT OF ITS MOST IMPORTANT ASSET OF – ITS HUMAN RESOURCE. A MORAL RENEWAL PROGRAM WAS IMPLEMENTED AND EMPLOYEES WERE EXPOSED TO COMPETENCY DEVELOPMENT TRAININGS ALONG WITH SHARING BEST PRACTICES AND BENCH-MARKING WITH OTHER INSTITUTIONS. BECAUSE WE ARE A FRONTLINES SERVICE AGENCY, WE HAVE TO ACHIEVE EFFICIENCY IN OUR OPERATIONS. IN OTHER WORDS, WE HAVE TO PERFORM WHILE TRANSFORMING. HENCE WE WENT THROUGH ISO CERTIFICATION PROCEDURES. THE PROCESS OF ADJUDICATING PENSION CLAIMS WAS IMPROVED AND HAS BEEN CERTIFIED UNDER ISO 9001:2008 STANDARD FOR THE FIFTH YEAR NOW. 13
PVAO PGS PROFICIENCY REVALIDA 22 NOV 2017 NOT WANTING TO LOSE THIS MOMENTUM FOR CHANGE, SUSTAIN THE LONG-TERM SUCCESS OF THE PROGRAMS AND ENSURE THAT THE REFORMS WILL ENDURE CHANGES IN LEADERSHIP. PVAO IN COOPERATION WITH THE INSTITUTE FOR SOLIDARITY IN ASIA DEVELOPED THE KAGITINGAN ROADMAP 2022 AND ENROLLED IN THE PERFORMANCE GOVERNANCE SYSTEM. 14
PVAO PGS PROFICIENCY REVALIDA 22 NOV 2017 THIS PAVED THE WAY TO OUR STRATEGIC CHANGE AGENDA WHICH SEEKS TO: • TRANSFORM VETERANS’ ORGANIZATIONS FROM BEING SELF-CENTERED, FACTIONALIZED AND MARGINALIZED TO BEING UNITED AND EMPOWERED; TO MAKE COMMEMORATIVE EVENTS PERVASIVE AND • COMMUNITY-BASED; • TO RATIONALIZE PENSIONS AND BENEFITS STRUCTURE, • AND TO ENSURE VETERANS’ OVERALL WELFARE AND WELLBEING. 15
PVAO PGS PROFICIENCY REVALIDA 22 NOV 2017 THESE CHANGES ARE IN SUPPORT OF TWO STRATEGIC THEMES; AS SHOWN IN THIS STRATEGIC ROADMAP. 16
PVAO PGS PROFICIENCY REVALIDA 22 NOV 2017 , EMPOWERING VETERANS 17
PVAO PGS PROFICIENCY REVALIDA 22 NOV 2017 AND MOTIVATING FUTURE DEFENDERS. 18
PVAO PGS PROFICIENCY REVALIDA 22 NOV 2017 WE IDENTIFIED BREAKTHROUGH GOALS WHICH SERVE AS SUCCESS INDICATORS OF OUR SHARED VISION: “A STRONG AND UNIFIED FILIPINO VETERANS COMMUNITY THAT IS A RELIABLE PARTNER IN NATION BUILDING. 19
PVAO PGS PROFICIENCY REVALIDA 22 NOV 2017 REDUCE THE NUMBER OF INDIGENT VETERANS TO 0 IN 2010, PVAO WANTED TO PROVIDE MEDICAL AND HEALTH INSURANCE TO WORLD WAR II VETERANS AND THEIR SURVIVING SPOUSES. HOWEVER, AT THE TIME PVAO COULD ONLY SPONSOR THE VETERANS ENROLLMENT TO PHILHEALTH IF HE OR SHE WAS CONSIDERED INDIGENT . AFTER A VERIFICATION PROCESS BY THE PHILHEALTH WITH THE DSWD, WE DISCOVERED THAT ALMOST 12,000 VETERANS AND SURVIVING SPOUSES WERE QUALIFIED INDIGENT UNDER THE PROGRAM. THESE INCLUDE WWII VETERANS WHO ARE ENTIRELY DEPENDENT ON THE P5,000 OLD AGE PENSION AND P1,700 ADMINISTRATIVE DISABILITY PENSION OR TAD RECEIVED FROM PVAO. ONE OF THEM IS VETERAN ALBERTO CARIAGA SOLOMON 20
PVAO PGS PROFICIENCY REVALIDA 22 NOV 2017 AND SO WITH VETERAN PORFIRIO LAGUITAN, AND LT ANTONINA GARON WHO ALL STRUGGLE TO MAKE ENDS MEET. PVAO SELECTED THE BREAK THROUGH GOAL OF MAKING SURE THAT THERE WILL BE NO INDIGENT VETERAN BY 2022. BECAUSE IN THE EYES OF THE PEOPLE ESPECIALLY THE YOUTH, THE CONTINUING POVERTY OF LOLO ALBERTO, LOLO PORFIRIO, LOLA GARON AND MANY OTHER JUST LIKE THEM, SENDS A WRONG MESSAGE ON HOW THIS NATION TAKES CARE OF ITS DEFENDERS. 21
PVAO PGS PROFICIENCY REVALIDA 22 NOV 2017 PVAO’S SECOND BREAKTHROUGH GOAL IS TO INCREASE THE NUMBER OF KAGITINGAN BUILDERS FROM 21 TO 73 BY 2022. KAGITINGAN BUILDERS REFER TO THE INITIATIVES THAT PROMOTE LOVE FOR COUNTRY AMONG THE CITIZENS. THESE ARE: THE DEVELOPMENT OF SHRINES; PARTICIPATION IN COMMEMORATIVE EVENTS, AND PRODUCTION OF HISTORICAL ACCOUNTS OF AND OTHER REMINDERS OF OUR NATION’S GREAT HISTORIC PAST. 22
PVAO PGS PROFICIENCY REVALIDA 22 NOV 2017 SUPPORTING THE TWO BREAKTHROUGH GOALS ARE EIGHT STRATEGIC OBJECTIVES ON IMPROVING CORE PROCESSES, LEARNING AND GROWTH AND FINANCE. 23
PVAO PGS PROFICIENCY REVALIDA 22 NOV 2017 TO TRACK PVAO’S PROGRESS IN IMPLEMENTING THE KAGITINGAN ROADMAP, A SCORECARD WAS DEVELOPED WITH ANNUAL TARGETS FOR EACH STRATEGIC OBJECTIVE. THE FIRST COLUMN ARE THE TWO BREAKTHROUGH GOALS AND EIGHT STRATEGIC OBJECTIVES. THE SECOND COLUMN ARE THE PERFORMANCE MEASURES BY WHICH THE PROGRESS OF THE KAGITINGAN ROADMAP SHALL BE TRACKED. THE SUBSEQUENT COLUMNS ARE THE 2014 BASE LINE AND TARGETS AND ACTUAL ACCOMPLISHMENTS PER YEAR. 24
PVAO PGS PROFICIENCY REVALIDA 22 NOV 2017 25
PVAO PGS PROFICIENCY REVALIDA 22 NOV 2017 TO ENSURE THAT PVAO MEETS OR EXCEEDS THE PERFORMANCE TARGETS IN ITS SCORECARD AND TRANSLATE STRATEGY TO EXECUTION, THE FORMULATED STRATEGIC INITIATIVES ARE EMBEDDED IN THE FOLLOWING PROJECT MANAGEMENT PLANS, WHICH ARE EXECUTED BY A DEDICATED PROJECT MANAGEMENT TEAM AND GUIDED BY DESIGNATED MSGC MEMBERS. 26
PVAO PGS PROFICIENCY REVALIDA 22 NOV 2017 REFORM VETERANS BENEFITS MANAGEMENT SYSTEM AIMS TO IMPROVE THE MANAGEMENT OF VETERANS PENSION AND BENEFITS BY AUTOMATING CRITICAL PROCESSES IN PENSION OPERATIONS AND SERVICES ADMINISTRATION AND ENLISTING THE AID OF PARTNERS IN DELIVERING SERVICES TO OUR VETERANS. 27
PVAO PGS PROFICIENCY REVALIDA 22 NOV 2017 PROJECT UNITAS AIMS TO FOSTER UNITY WITHIN THE FILIPINO VETERANS COMMUNITY BY ENCOURAGING VETERANS TO JOIN VETERANS ORGANIZATIONS AND PARTICIPATE IN PUSHING REFORMS, ENABLING THEM TO BUILD AN EMPOWERED AND CREDIBLE FEDERATION. 28
PVAO PGS PROFICIENCY REVALIDA 22 NOV 2017 THE STRATEGIC INITIATIVE ON ASSET OPTIMIZATION FOCUSES ON THE DEVELOPMENT, LEASE AND USE OF GOVERNMENT REAL PROPERTY ASSETS TO GENERATE INCOME FOR VETERANS WELFARE AND OTHER PURPOSES 29
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