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TickIT Jason Gero Raja Radwan Dennis Soh Who Is Behind TickIT? - PowerPoint PPT Presentation

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TickIT Jason Gero Raja Radwan Dennis Soh Who Is Behind TickIT? The main organization behind the development of TickIT is the UK Department of Trade and Industry. DISC, which is a part of the British Standards Institute, is currently

  1. TickIT Jason Gero Raja Radwan Dennis Soh

  2. Who Is Behind TickIT? The main organization behind the development of TickIT is the UK Department of Trade and Industry. DISC, which is a part of the British Standards Institute, is currently responsible for maintenance of the TickIT program. There are currently 13 bodies that can provide TickIT certification. TickIT was originally initiated sometime after the release of ISO 9000 in 1987.

  3. Goals/Features of TickIT TickIT is a accrediting organization for ISO 9001, so creating software standards is beyond the scope of the organization ISO 9001 is a quality management standard The standard can have multiple interpretations TickIT is focused with a software-related interpretation of the standard

  4. Goals/Features of TickIT TickIT Guide 6 parts, including sections for customers and supplier Provides guidance to organizations wishing to implement ISO 9001 and a roadmap toward TickIT certification Certification performed by 3rd-party auditors that are vetted by the TickIT organization (generally IT/software professionals)

  5. TickITPlus Successor to TickIT - still in draft stage Adds IT-related standards, including ISO 20000 and ISO 27001. Organizations are certified on a graded scale instead of a pass/fail binary scale, from 1-5. 1 is Foundation level higher numbers indicate a greater degree of compliance.

  6. TickIT Usage As of Oct-2007, the vast majority of TickIT-Accredited organizations were from the UK. According to TickIT's own data, the percentage of new users is split 50-50 between organizations in the UK and in other parts of the world. Notable TickIT-certified Organizations: Various branches of Siemens Lockheed Martin Oracle's UK division Rolls-Royce

  7. TickIT vs other approaches Relationship with other approaches: TickIT certification requires a project to be in compliance with ISO 9001 standards. Software developers will often supplement TickIT/ISO 9001 standards with additional ISO standards (e.g. ISO 15504/Spice and ISO 12207). Similarities: TickIT provides a certification process as does Capability Maturity Model Integration (CMMI) and Six Sigma. Like ISO 15504 and ISO 12207, TickIt is focused on the software development and engineering processes.

  8. TickIT vs other approaches Differences: Intended specifically for software development. TickIT is a third party organization self-tasked with ensuring compliance with ISO standard. The ISO does not issue certifications itself. Six Sigma/CMMI methods are designed to help improve business performance. TickIT/ISO 9001 deals with general quality management with little to no regard for improving business performance.

  9. Our Opinion of This Approach We like the fact that this approach is more quality-focused than business-focused. Too often, business concerns override quality concerns. This program also provides materials which assist companies in becoming ISO 9001 compliant which means that compliance is easier and thus more widespread. Certification has only a binary outcome. The requirement of full compliance can be overwhelming for a new company. Is ISO 9001 relevant? An irrelevant ISO 9001 standard would make this certification worthless. One management consultant, Jim Wade, asserted that ISO 9001 compliance does not in itself lead to higher quality. Who regulates TickIT?

  10. References 1. "IT and software (TickIT) - Press Release." BSI. Web. 30 Jan. 2011. <http://www. bsigroup.com/en/About-BSI/News-Room/BSI-News-Content/Sectors/ICT-- Telecommunications/IT-and-software-TickIT/>. 2. "TickIT Accredited Certification Bodies." Welcome to TickIT - Making a better job of software. Web. 30 Jan. 2011. <http://www.tickit.org/certification.htm>. 3. The TickIT Guide. British Standard Institution, 2001. books.google.com. Web. 30 Jan. 2011. 4. “FAQs on ISO 9001:2008.” ISO. Web. 31 Jan. 2011. <http://www.iso. org/iso/iso_catalogue/management_and_leadership_standards/quality_management/i so_9001_2008/faqs_on_iso_9001.htm> 5. " ISO does not carry out certification." ISO. Web. 31 Jan. 2011. <http://www.iso. org/iso/iso_catalogue/management_and_leadership_standards/certification/iso_does_ not_carry_out_certification.htm> 6. Wade, Jim: "Is ISO 9001 really a standard?" May, 2002. <http://www.bin.co. uk/IMS_May_2002.pdf> Accessed on 2/24/2011. 7. “CMMI Models.” Software Engineering Institute, Carnegie Mellon. Web. 1 Feb. 2011. <http://www.sei.cmu.edu/cmmi/start/faq/models-faq.cfm> 8. "International Register of TickIT Certified Organizations" October, 2007. <http://www. tickit.org/organis-oct07.pdf> Accessed on 2/24/2011

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