Third Quarter 2012 Results Mark Manion Executive Vice President and Chief Operating Officer
Safety Performance By Quarters 2011 - 2012 (Injury Ratio per 200,000 Employee-Hours) 2011 1.50 2012 1.00 0.50 0.79 0.72 0.82 0.78 0.75 0.77 0.62 0.00 1st Qtr 2nd Qtr 3rd Qtr 4th Qtr
Composite Service Performance By Quarters 2011 - 2012 2011 2012 76.3% 72.2% 82.8% 76.6% 82.9% 78.2% 83.3% 1st Qtr 2nd Qtr 3rd Qtr 4th Qtr
Train Speed By Quarter 2011 - 2012 2011 25 Better 2012 23 Miles per Hour 21 19 20.9 23.4 24.1 21.4 21.1 23.7 21.4 17 15 1st Qtr 2nd Qtr 3rd Qtr 4th Qtr
Terminal Dwell By Quarter 2011 - 2012 2011 28 Better 2012 26 Average Hours 24 22 21.8 21.6 23.6 21.3 24.5 26.2 23.9 20 18 1st Qtr 2nd Qtr 3rd Qtr 4th Qtr
Productivity Improvements 3 rd Quarter – 2012 vs. 2011 Train & Engine Service Overtime Improved 20% Re-Crews Improved 32% Equipment Rents (Velocity Driven) Improved 14% Locomotives In Service Improved 3% Fuel Consumption Improved 3% Gross Ton Miles per Train Hour Improved 2%
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