ThedaCare Center Overview Paul Pejsa, MS, MBA Director, Healthcare Value Network April 15, 2016
About the ThedaCare Center • Not for profit 501(c)3 education institute • Founded in 2008, by John Toussaint, MD, CEO emeritus of ThedaCare • Independent board includes: Paul O’Neill; John Shook, CEO LEI; George Koenigsaecker, former President Jake Brake (Danaher); Maureen Bisognano, CEO IHI; Arnold Milstein, Stanford Professor; Steve Shortell, Dean of UC Berkeley School of Public Health; Kathryn Correia, HealthEast CEO; Len Berry, Texas A&M Professor • Headquartered in Appleton, WI with offices in Madison, Phoenix, Traverse City, Ogden and Boston
Our Home Base
Offices DePere, WI Boston, MA Milwaukee, WI Madison, WI Ogden, UT Traverse City, MI Appleton, WI Phoenix, AZ Marco Island, FL
Our Team
Mission: Transform the Industry Care Delivery Redesign with Transparency of Focus on Value Cost, Quality to Patient Data Payment Models that Reward Value
Our Work • Custom Educational Programs for 1000 leaders annually • CEO Forum for 75 senior execs annually • Products with sales over 60,000 units • Healthcare Value Network with 58 members • Clinical Business Intelligence Network with 17 members • Site Visits to ThedaCare for 650 executives annually • North America Summit for 650 leaders annually • European Summit for 350 leaders annually • Statewide Healthcare Innovation Plan (SHIP) leadership • Payment Experiments (2) in Wisconsin • Center for Lean Healthcare Research with The Ohio State • Articles in HBR, Health Affairs, Mayo Clinic Proceedings, JAMA • Resources via createvalue.org
ThedaCare Center for Healthcare Value Value to the Customer- Our Knowledge, Expertise, New Ways of Thinking/Doing Transfor- Educational mational Programs Journeys P D Summits Payment Around the Experiments Globe A S Site Visits Products Articles, Case Peer to Peer Studies, Networks Presentations
Collaborations • LEI • ACHE • The Ohio State University • IHI • Shingo Institute • Consultants- KPMG, Value Capture, Simpler, Rona • Faculty- 21 and growing • Network Sponsors • Toyota
Network History • Established in 2009 • Founded by the Lean Enterprise Institute and ThedaCare Center for Healthcare Value • 14 Founding Members • Experiment- Peer to Peer Learning
Network Purpose • Spread of current best practices • Accelerate the transformation journey for each organization • Drive change in the larger healthcare system
Network Structure • Healthcare Delivery Focus Diversity in Experience, Organization Type, Organization Size, Consultants • Used • Geographically Dispersed • North American Focus • Connections Throughout the Network
Network Prerequisites • Executive commitment to lean • 2+ years of implementation experience • Commitment to share with Network members • Commitment to participate on a regular basis • Commitment to host a gemba visit every 3 years • Attend our Building Blocks of Enterprise Excellence Course (within first 6 months)
Network Participants • Engaged healthcare leaders that are actively leading change within their organizations • Progressive thinkers with a spirit to learn from and share with others and to spread to others…
Current State of Network • 60 Organizations Strong and Selectively Growing • New Organizations Throughout the Year • Mix- Health Systems, Hospitals, Multi Specialty Clinics • Access to Entire Network
Sponsor Members
Network Benefits $20k/yr • Gemba Visits to Other Network Members Non Healthcare Gemba Visits (Autoliv and US Synthetics) • • Assessment Education and Practice with Shingo Model • Discount on LEI Education • Private Collaboration Website • CEO Only Programs Special Education Programs (ie Drucker Institute) • • Annual Summit (1 free seat) • Free Copy of Each New Center Product (discount on products and educational programs)
Members Value… • Going to the Gemba at Another Organization • Leader to Leader Relationships • Safe Environment to Learn/Ask Questions • Common Problems Encountered/ Solutions Shared • Different Perspectives on “How To” • Time to Stop and Reflect on Own Journey • Access to Experience/Experts • Creating a Community with the Summit • Visibility to Speaking Engagements, Articles
Upcoming HVN Events • Akron Children’s Hospital gemba visit, Akron, OH, 4/14 – 15 • Mayo Franciscan gemba visit, La Crosse, WI, 4/28 – 29 • Midwest Regional Meeting, 5/11/16 • ThedaCare gemba visit, Appleton, WI, 5/11 – 12 • St. Mary’s General Hospital, Kitchener, ON, 5/25 – 26 • 7th Annual Lean Healthcare Transformation Summit, Miami, FL, 6/14 – 15 • Saskatchewan Regional Meeting, 6/30 • Carolinas Health System gemba visit, 7/14 -15
Thanks • We are a resource to you. • Unlimited opportunities to learn, share and connect. • Paul Pejsa, ppejsa@createvalue.org , 920 659 7469
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