The eWorkshop approach MANGO - FINANCE SKILLS TRAINING OPEN PROGRAMME
8% ‘drop out’
4 to 7 hrs/week Fee: 80% of F2F Practical assignment 20 to 28 learners
LEARNER FEEDBACK Question Response % Personal training needs met? Very much 87% Partly 13% Overall assessment? Excellent 62% Good 38% Recommend to others? Definitely yes 94% Maybe 6% Did the course provide value for money? Yes 93% How easy to use the eLearning platform? Very easy 43% Moderately easy 50% Not easy 7%
LEARNER “This is one of the most FEEDBACK “Even though some of us missed relevant and practical some deadlines, the facilitators training I've done since I still continued to encourage us started working in and send reminders - they were development.” always available. We had “Thank you for making excellent support from them.” it possible for me to attend this course at “In the team tasks I “The practical work of updating such a low cost, from could learn from your own budget monitoring the comfort of my own other learners report was really engaging, and space in office and experience, how they made the learnings realistic as home. E-Workshop is analyse and present there was an opportunity to great!” an issue.” apply them.”
LEARNER FEEDBACK “The group forum tasks seem a challenge, due to different time zones, some people join late or “Unreliability of do not join at all, which may lead internet can limit to a few individuals completing a participation, hence I team task.” recommend to also offer this as a face-to- face course .” “Have a day where we can all spend at least one hour for discussion on teleconference.”
Key challenges o Learner engagement o Facilitators ◦ 5-7 hours commitment during a busy week ◦ Making the switch from face-to-face not straightforward ◦ Confidence to post in forums ◦ Different set of skills needed ◦ Internet access
Key learning o Careful design of activities to maximise engagement – problem-solving, relevant, stimulating, challenging o Pre-workshop communication to prepare participants and manage expectations o Heavy on support time but highly valued by learners (and few other costs) o Separate learner support from subject-matter facilitator o Offline copy for those without reliable internet access
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