Dipartimento della Funzione Pubblica THE COMPASS OF TRANSPARENCY www.m agellanopa.it/ bussola Eng. Davide D’Am ico Ph.D. d.dam ico@governo.it +39/ 0 6/ 68 99-7452 Eng. Marco Versari m .versari@governo.it +39/ 0 6/ 68 99-7556
OUTLINE OF THIS PRESENTATION Background - Introduction • Objectives • Partnership • Im plem entation • In progress results • Key success criteria • Conclusions • The future challenge •
Dipartimento della Funzione Pubblica BACKGROUND WHY?
THE PUBLIC ADMINISTRATIONS CONTEXT IN ITALY 1/ 2 In the last years, the demand for transparency in the field of Public • Administration (PA) has been exponentially growing in Italy. Transparency has become a strategic element (more than necessary) for • improving the economic, financial and organizational management of public matters. Also, transparency stimulates the accountability of what has been • accomplished, and this brings a noticeable improvement to the quality of PAs, both in terms of supplied services, and in the organizational field.
THE PUBLIC ADMINISTRATIONS CONTEXT IN ITALY 2/ 2 The institutional P.A.s websites have become the main places for transparency criteria applications The italian P.A.s are more than 20.000, subdivided as follows: 8.200 Municipalities, Provinces, Regions 300 Central P.A.s 1.600 Other P.A.s typologies 10.000 Schools Each P.A. has both its own website and budget for its independent management 66 transparency obligations defined by italian law
THE PROBLEMS OF THE TRANSPARENCY A great number of websites and transparency obligations Heterogeneusly of the P.A.s expressed as: Size High number of users interested in the trasparency available budget amount of information to show Presence of a certain degree of complexity in finding information in different sites Difficulty to verify whether or not the transparency obligation is fulfilled.
Dipartimento della Funzione Pubblica OBJECTIVES WHAT?
GENERAL GOALS: •Redesign the structure of the administrative web transparency service, so that the citizen is placed at the center of the process. •Put citizens at the same level of the P.A.s, as both can have easy access to the Com pass w ithout any special requirem ents. •Respect the technological and organizational independence of the P.A.s, in order to avoid additional costs. •Guide the citizens and the P.A.s in the web transparency field. •Promote the friendly control and participation of citizens to increase the level of transparency of the P.A.s, through an effective use of social m edia and new technologies. •Develop a real-time dashboard about the state of transparency in all Italian P.A.s.
GENERAL INFORMATION THE NEW COMPASS STRATEGY The Compass of Transparency is an online tool, open to everyone, directed to: Guide the users and the P.A.s thruogh the Transparency field Monitor the fulfillment of the new Transparency law(Decree 33/ 2013)
WHAT THE COMPASS CAN DO FOR THE USERS It gives the possibility to analyze and monitor the websites of the P.A.s It guides the users in the identification of the contents of interest, directly inside the website of the P.A.s It allows the transparency control of the P.A.s ( friendly citizen control ) It enables a more efficient accountability of the P.A.s It facilitates the collaboration among users and P.A.s in order to increase the overall level of transparency
Dipartimento della Funzione Pubblica PARTNERSHIP WITH WHOM?
THE SCENARIO: USERS AND P.A.S “FRIENDLY” PARTICIPATIO CONTROL USERS N AND COLLABORATI ON TRANSPARENCY ACCOUNTABILITY ADMINISTRATI AND CORRUPTION ONS PERFORMANCE PREVENTION EVALUATION
IMPLEMENTATION Dipartimento della Funzione Pubblica HOW?
HOW THE COMPASS WORKS The COMPASS uses an automatic engine that: Analyzes the institutional websites. Collects the results of the analysis in a data warehouse. The engine looks for the links, pointing to the transparency sections, according to the new Decree 33/ 20 13. Data are collected and made available in different ways to users. It allows a real time check and a periodic monitoring. It permits ranking actions , comparison and benchmarking among P.A.s disseminated in Italy
IN PROGRESS RESULTS Dipartimento della Funzione Pubblica
COMPLIANCE NUMBERS
THE GLASS IS HALF FILLED… TRANSPARENCY COMPLIANCE TIME EVOLUTION Maybe…. June 2014 March 2013 November 2013
WEB TRAFFIC ANALYSIS BY GOOGLE ANALYTICS(8 MONTHS)
WEB TRAFFIC ANALYSIS BY GOOGLE ANALYTICS(8 MONTH) WORLD ACCESS
WEB TRAFFIC ANALYSIS BY GOOGLE ANALYTICS(LAST MONTH) SOCIAL ENGAGEMENT
KEY SUCCESS CRITERIA • NOVELTY OF THE PROJECT • REAL IMPACT ON BOTH ADMINISTRATIVE SYSTEMS AND ACTIVE SOCIETY • FRIENDLY AND SIMPLE INTERFACE TO USERS • USEFULNESS FOR CIVIL SOCIETY • STRONG POTENTIALITY FOR THE NEAR AND FA AWAY FUTURE • INTRINSIC AWARDNESS OF A POSITIVE EFFEC ON THE KNOWLEDGE SOCIETY GROWTH
CONCLUSIONS The Compass of Transparency has been designed and developed in order to be completely and easily transferred into different administrative contexts, also in other countries. It is possible to replicate the Compass in a completely different environment, where there is a different institutional organization and where are different contents published according to its laws.
THE FUTURE CHALLENGE As a dream, we could imagine to build an international federated system about "transparency compliance” where healthy benchmarks among different countries could constitute a sound prerequisite for an ideal global society development.
Dipartimento della Funzione Pubblica THANK YOU!! THE COMPASS OF TRANSPARENCY www.m agellanopa.it/ bussola Eng. Davide D’Am ico Ph.D. E-m ail : d.dam ico@governo.it ; dam ico.davide@gm ail.com Twitter: @dam icod Tel:++39/ 0 6/ 68 99-7452
Dipartimento della Funzione Pubblica THE COMPASS OF TRANSPARENCY www.m agellanopa.it/ bussola Eng. Marco Versari m .versari@governo.it +39/ 0 6/ 68 99-7556
THE FUNCTIONS OF THE COMPASS www.magellanopa.it/bussola
CHECK THE SITE
CHECK THE SITE - RESULTS
CHECK THE SITE – TARGET PAGE PREVIEW
CHECK THE SITE – MAIN FEATURES It is possible to perform real-time or periodic searches Flexibility of URLs – good as a test tool for new sites Different typologies of P.A.s Extremely intuitive result page Direct access to the contents inside target websites (e.g. budgets, contracts, organization, etc.) No need to find the target website and manually search inside it The key factor is the standardization of the sections
RANKING
RANKING – MAIN EFFECTS The ranking and the comparison between P.A.s cause a positive competition between them They encourage the improvement of the level of transparency The position in the ranking brings attention by the media Increased awareness of transparency and of the standards Ranking by typology of P.A.s Possible distortions, due to false positives or negatives
CITIZENS’ OPINIONS
STATISTICS ABOUT OPINIONS
FACEBOOK GROUP FOR TRANSPARENCY ANALYSIS
FACEBOOK GROUP – TRANSPARENCY EVENTS
COLOR TRANSPARENCY - GRAPHIC DASHBOARD
COLOR TRANSPARENCY– FIGURES
COLOR TRANSPARENCY - FEATURES Useful to get an overview of how transparency goes Monitoring tool useful for different purposes Always updated and automatically generated Different graphics can be automatically generated One can get the list of the links of a target content, from all the P.A. websites, with a few clicks Results available in open data format
COMPASS NETWORK – THE LOGO
THE POINT OF VIEW OF THE SUPERVISING BODIES With a few click it is possible to see what is published and what is not The speed of the verification enables controlling the timing of the publishing process Direct access to the contents to check the quality of the publications Use of the Graphic dashboard to help the governance
THE POINT OF VIEW OF CITIZENS/ ENTERPRISES One can find the desired information easily (or being sure it has not been published) It is possible to perform social control of the P.A.s People can contribute by giving opinions about the quality of the published contents Great saving of time in finding the same kind of information in many sites E.g. public contests, public procurement
THE POINT OF VIEW OF JOURNALISTS/ RESEARCHERS Many journal articles are derived by analysis made through the Compass The ranking feature is used to praise the best ones and to blame the less transparent P.A.s The dashboard helps getting data for thematic analysis It’s possible to get all the found contents as open data
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