The Agile Advantage: How Agile Integration Improves Outcomes for Software as a Service (SaaS) in the Corporate Environment By Greg Spehar MBA, PMP, PMI-ACP 1
The Need Acceleration of Migration of Applications to Cloud Based Solutions (SaaS) The SaaS software market will increase 25 percent in 2013 to $59 billion, a 25 percent increase. In 2014, the market is expected to total $75 billion. Forrester uses the term “smart computing” to define apps that, for instance, provide direct access to data for decision-making. It also includes data analytics and business intelligence in the category. TechCrunch; Jan 2013 - Forrester: SaaS And Data- Driven “Smart” Apps Fueling Worldwide Software Growth 2
Global Market Growth for SaaS 3
Requires An agile data migration and process integration methodology that can be defined to ensure a high probability of success with the highest quality delivery when integrating a new system into a corporate environment. 4
Process to Success Understanding Your SaaS Solution Defining The Project Context 1) Data Migration and Configuration 2) Process Evaluation and Change Management 3) Reporting and Data Integrity 4) Portal Integration into Existing Website/s Project Management Context 1) Stakeholder Management and Communications 2) Risk Management and Action 3) Action Management and Follow-up 5
SaaS Solutions Options Customers, Clients and Users 2 3 1 Web Web Web Web Interface Web Interface Interface Interface Interface Database Database D Da Database Dat Da All Data Co-Mingled Customer Independent Customer Independent Web Database & Database 6
Quest for Agile Integration Risk Management Exercise Agile drives risk discovery early in process Individuals and interactions over processes and tools Working software over comprehensive documentation Customer collaboration over contract negotiation Responding to change over following a plan General Rule… 80% of Features are not used… Software True! But would it also be true of processes? Can you say that over 80% of all of your processes are used day in and day out? 7
Stakeholder Hand Holding Meetings & Ensure Status Trust Define the Bring Critical Solutions Aspect 8
Data Migration Gyration & Configuration Hunting Less Translation Understood Issue Issue Leaf Configuration Selection Issue Issue 9
Release Revelations Release 0 – Early Release – Kick Tires Release 1 – 50-70% of Data – Process Evaluation Release 2/3/4/N – Increasing % of Data Migration – Solidify Processes Go-live Release – Final scripts and processes ready 10
Re-Engineering Anxiety • Perform Re-Engineering Effort Before Migration Prior • Reduces impact to end users • Risky since it requires clairvoyance • Perform Re-Engineering Effort During the Migration During • Most effective use of resources • Risky since it put most stress on end users • Perform Re-Engineering Effort After the Migration After • Extra effort since system changes are needed • Risky with users establishing new habits 11
Product Backlog Popularity Contest Multi-Pass Release 1-N Medium Risk Acceptance First Pass Release – Go-Live Release 0 Least Risk Most Risk Vendor Backlog Management 12
Product Backlog ER Level 1 (CRITIAL) Level 2 (SOON) Level 3 (LATER) Backlog Prioritization To Achieve Go-Live 13
Process Backlog – Mirror – Mirror Multi-Pass Release 1-N Medium Risk Process Change Acceptance First Pass Release – Go-Live Release 0 Least Risk Process Most Risk Change Process Change Client Process Management 14
People, Process and Tools Do or Die People Need to have good skilled resources: Project Manager Technical Resources Business Analysts (Reporting / Process) Processes Need to have good project processes Communications, PM Management, etc. Tools Need to have good project tools for management Action Management, Migration Scripts, etc. 15
Questions? 16
Leveraging: - Data Analytics Strategy - Software Development - Staffing Your Business Intelligence partner with expertise in data analytics, software development & technical staffing. 17
Additional Support Greg Spehar MBA, PMP, ACP, Senior Project Manager 503-332-3663 Personal: spehargreg@yahoo.com Company: gspehar@corsource.com CorSource: Your Business Intelligence partner with expertise in data analytics, software development & technical staffing. 18
References Williams, Alex. 2013. “Forrester: SaaS And Data- Driven “Smart” Apps Fueling Worldwide Software Growth.” techcrunch.com, January 03. http://techcrunch.com/2013/01/03/forrester- saas- and-data-driven-smart-apps-fueling-worldwide-software-growth/ (Accessed August 22, 2014). Cunningham, Ward. 2001. “Manifesto for Agile Software Development,” http://agilemanifesto.org (Accessed August 24, 2014). Project Management Institute. 2014. “Project Management Book of Knowledge Guide and Standards,” http:// www.pmi.org/PMBOK-Guide-and-Standards.aspx (Accessed August 24, 2014). PMI’s Pulse of the Profession In Depth Report. 2013. “The high cost of low performance: The essential role of communications,” http:// www.pmi.org/~/media/PDF/Business-Solutions/The- High-Cost-Low-Performance-The-Essential-Role-of-Communications.ashx (Accessed August 24, 2014). Hamilton, Byatt and Hodgkinson . 2011.“Risk Management and Project Management go hand in hand.” cio.com.au, May 03. http://www.cio.com.au/article/385084/risk_management_project_management_go_hand_hand/ (Accessed August 22, 2014). ZDNet/Topics. 2013. “Cloud: How to do SaaS Right.” Zdnet.com, March. http://www.zdnet.com/topic-cloud-how-to-do-saas-right/ (Accessed May 03, 2014). Gilbert, Jody. 2013. “Executive Guide to Best Practices in SaaS and the Cloud.” Zdnet.com, March 01. http://www.zdnet.com/executive-guide-to-best-practices-in-saas-and-the-cloud-free- ebook- 7000012032/ (Accessed May 03, 2014). King, Julia. 2012. “The rebirth of re - engineering.” computerworld.com, September 10. http://www.computerworld.com/s/article/9231002/The_rebirth_of_re_engineering (Accessed May 03, 2014). Gartner/ IT Glossary. 2014. “Business Process Re - Engineering (BPR),” http:// www.gartner.com/it- glossary/bpr-business-process-re-engineering/ (Accessed May 03, 2014). 19
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