Sodexo Group Presentation 2017
Sodexo at a glance Fiscal 2016 € 20.2bn World leader in 425,000 Quality of Life in consolidated employees revenues Services The world’s 19 th 75 million 80 largest employer consumers countries served daily #1 French-based employer worldwide 2 January 2017 - Sodexo Group Presentation
Summary 1. Our Quality of Life Services 2. What does Quality of Life mean for Sodexo? 3. Fiscal 2016 key figures 4. Fundamentals and strategy 5. Corporate Responsibility 6. Steps in our growth 7. Major awards
Our Quality of Life Services A world of opportunities On-site Services Benefits & Rewards Services Personal & Home Services
A unique offering Improving Quality of Life through 3 activities On-site Benefits & Rewards Personal & Home Services Services Services 5 January 2017 - Sodexo Group Presentation
On-site A unique offering Services 9 client segments Corporate Services Through more than Health Care 100 professions, Sodexo offers Seniors a full array of services to clients Energy & Resources including reception, Schools foodservices, cleaning Universities and technical maintenance Justice services Defense, Government & Agencies Sports and Leisure 6 January 2017 - Sodexo Group Presentation
Benefits & Rewards A unique offering Services Benefits and Rewards Services 5 service categories activity proposes services such as the meal & food Pass, gift Employee Benefits Pass, culture Pass, sport Pass, Incentive and Recognition programs childcare Pass, mobility Pass Expense Management in addition to incentive Public Benefits and recognition programs. Consumer Gifting These services open doors to healthier lifestyles, a more satisfying work-life balance, as well as greater personal development and professional recognition 7 January 2017 - Sodexo Group Presentation
Personal & Home A unique offering Services 3 service categories Childcare Childcare centers for local authorities and companies Home care Improving individual Quality of Life Companionship, housekeeping, transportation, meal preparation and phone assistance Concierge services Restaurant and vacation reservations, ticketing, in-home services and dry cleaning 8 January 2017 - Sodexo Group Presentation
What does Quality of Life mean for Sodexo?
Why do we focus on Quality of Life? we improve By improving the PERFORMANCE the QUALITY OF LIFE of those we serve of people and organizations 10 January 2017 - Sodexo Group Presentation
What is Quality of Life for Sodexo? Through extensive research and 50 years experience with clients and consumers, Sodexo has identified 6 aspects of Quality of Life on which our services have a direct impact 11 January 2017 - Sodexo Group Presentation
Sodexo services directly impact All factors that strengthen bonds among individuals SOCIAL and facilitate access to culture and entertainment INTERACTION Services such as: Culture Pass - Gift cards - Foodservices - event catering - space design - Leisure Pass - Senior care services - Mailroom management for army sites - Family reception areas - Gift box Example: Sodexo Culture Passes allow employers to provide access to activities such as art exhibitions, concerts and cinema to employees who couldn't necessarily afford it. This service both opens up culture to employees while boosting morale and engagement at work. 12 January 2017 - Sodexo Group Presentation
Sodexo services directly impact All factors that impact an individual’s ability to carry out EASE & activities with ease, efficiency and minimal interruptions EFFICIENCY Services such as: Information/helpdesk - Switchboard operation - Childcare Pass - Reception - Courier services - Postal/mailroom - Reprographics - Conference-room - Conference center - Mobility Pass - People transportation - Shuttle services - Call center - Patient transportation - Car fleet management - Company stores - Fitness centers - Concierge - Vending services - Laundry - Senior care services - Childcare services - Expense management home Pass - Working clothes Pass Example: Sodexo’s Concierge Program , available in Corporate and Healthcare industries, can facilitate the lives of both corporate employees and medica l staff - resulting in higher employee engagement and productivity and an improved work-life balance. 13 January 2017 - Sodexo Group Presentation
Sodexo services directly impact All factors that contribute to the comfort of individuals PHYSICAL and make them feel safe ENVIRONMENT Services such as: Equipment and infrastructure services - Heating - Ventilation - Air conditioning - Mechanical & electrical - Low currents - Plumbing - Building control - Disinfecting - Fire protection - Building fabric maintenance - Roads and grounds maintenance - Sterilization - General refurbishment - Clinical equipment maintenance - Construction management - Interior plants - Light maintenance - Waste management - Pest control - Fire protection - Environment - Bio-cleaning - Specialist cleaning - Snow removal - de-icing - Security - Landscaping - Eco Pass Example: Sodexo’s Bio-cleaning and Sterilization Services in healthcare facilities create the safest possible environment for patients by eradicating dangerous organisms that can lead to the spread of hospital-acquired infections. 14 January 2017 - Sodexo Group Presentation
Sodexo services directly impact Everything that allows an individual PERSONAL to learn and make progress GROWTH Services such as: Training voucher system - Prisoners training - Restorative justice initiative Example: Sodexo’s Training Voucher system provides employees of small and medium-sized enterprises access to training in subjects as diverse as foreign languages, technical skills or computers. This program allows firms to purchase vouchers for their employees at half the cost of continuing education tuition fees. 15 January 2017 - Sodexo Group Presentation
Sodexo services directly impact All factors that contribute to RECOGNITION an individual feeling truly valued Services such as: Gift Pass - Employee benefits platform - Incentive programs Example: Sodexo’s extensive experience in Recognition systems allows us to customize reward solutions for different company cultures as well as a multi-generational workforce. 16 January 2017 - Sodexo Group Presentation
Sodexo services directly impact Promoting a healthy lifestyle through HEALTH & a well-balanced diet and exercise WELL-BEING Services such as: Foodservices / balance meals menus - Cafeteria - Breakfast service - Health Pass - Eco Pass - Nutritional advice - Food Pass - Lunch trays - Coffee services - Supermarkets - Trolley services - Lunch boxes night catering - Nutritional coaching - Gym services - Food procurement - Hospitality dining - Meal Pass - Vending machines - Food & meal Pass - Convenience stores - Food shops Example: Sodexo’s foodservice offers in schools, hospitals, workplaces and senior living environments include choices that encourage well- balanced diets and healthy living. Sodexo’s Mindful program in the US, for example, provides meal options that combine nutritional value with tasty choices in these different environments. 17 January 2017 - Sodexo Group Presentation
Financial performance and key figures FY2016
Financial performance Revenues by activity and client segment 30.5% Corporate services 21.7% Education 19.2% Health Care 7.4% Remote Sites On-site 5.8% Seniors Services € 20.2 bn › 96% 4.5% Sports & Leisure Consolidated of revenues 3.6% Defense revenues 3.3% Justice Services Benefits & Rewards € 16.3 billion Services in issue volume › 4% of revenues 19 January 2017 - Sodexo Group Presentation
Financial performance Revenues by region NORTH AMERICA EUROPE including UK & Ireland 41% 43% € 20.2 bn Consolidated revenues 16% AFRICA - ASIA – AUSTRALIA LATAM & MIDDLE EAST 20 January 2017 - Sodexo Group Presentation
Key Figures 88% 12.5 68% of employees rate hours of training Employee Sodexo as the best per employee trained Engagement rate employer in its sector on average 92.4% 38% 42% 34% of purchasing spend of women of women with suppliers that target for reducing on the Executive on the Board have signed CO2 emissions Sodexo’s Supplier of Directors by 2020 Committee Code of Conduct * 2016 employee engagement survey sent to 371,761 Sodexo employees to which 211,501 responded 21 January 2017 - Sodexo Group Presentation
Fundamentals & Strategy
Fundamental principles underlying operations How we do business Sodexo is a community of clients, consumers, employees and shareholders To meet their needs, we have decided to focus on ORGANIC GROWTH OF REVENUES AND PROFITS 23 January 2017 - Sodexo Group Presentation
Recommend
More recommend
