smallclaims.fcmcclerk.com What is the Courts Role? To provide - PowerPoint PPT Presentation

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The Future is Now: On-Line Dispute Resolution and the Courts Alex Sanchez Franklin County Municipal Court Small Claims and Dispute Resolution smallclaims.fcmcclerk.com What is the Courts Role? To provide justice and resolve disputes in a

The Future is Now: On-Line Dispute Resolution and the Courts Alex Sanchez Franklin County Municipal Court Small Claims and Dispute Resolution smallclaims.fcmcclerk.com
What is the Court’s Role? To provide justice and resolve disputes in a fair, accessible, and courteous manner, and to serve as a resource to the community.
Court-User Expectations 1. On-Demand Service 2. Accessibility 3. Familiarity 4. Comfortability 5. Online Solutions
56 Users in Six-Month Pilot Businesses Individuals may file lawsuits and motions 18% and represent themselves in court. They also may make legal arguments, and cross-examine witnesses at trial. An individual may file a lawsuit on behalf of a business entity ; however, that individual Individuals may not file motions, make legal 82% arguments, or cross-examine witnesses at trial. An individual also may not file post- judgment collections paperwork (e.g. wage garnishments) with the court. Who is Accessing Platform?
Median Household Income for ODR Individual Participants

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