Self-Service Checkout Aldi - Overview 30 years in the UK 870 - PowerPoint PPT Presentation

Self-Service Checkout

Aldi - Overview • 30 years in the UK • 870 Stores with 11 RDC’s • 7.9% market share • 35,000 employees • Smaller stores with less employees • No loss prevention team

Technology 5

ATH Glascote Road, Tamworth

Phase 1 & 2 6

Inventory Controls Weighing Scales and key control (No attendant station) Weight Interventions and virtual receipt item count SCO/Staff Ratio and shift lengths Penned Area with Nedap Barriers at exit and furthest away from store entrance Public Viewing Monitor and CCTV Signage Everseen and internal checks Inventory Counts and daily staff checks

BlueSeed Approach for Aldi

Phase 1 to 2 Changes Current Areas of Focus Phase 2 • Attendant selection • Correct number of attendants • Inventory roadshow • Full store engagement Phase 1 • Intervention resolution • Correct shift lengths • Internal training for new starters • Tests for current attendants • Sustainability

Customer Feedback

Customer Service 11

Final thoughts • Inventory results vs payroll savings • Choosing the right people is key • How far can we push our current model • What is a sustainable rollout solution to maximise ROI • Ongoing sustainability with management and communication with stores • RFC’s and IT wish list

Any Questions