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Nov 20, 2022 •328 likes •671 views

SAY IT RIGHT The Power of Coaching Tasneem Minadakis @tazneemiandevil 2002 2005 2014 2015 What makes a great leader? DEVELOPS & BUILDS TRUST COACHES DELIVERS RESULTS GROWS & SETS VISION ADAPTS Who do you trust and why? THE

  1. SAY IT RIGHT The Power of Coaching Tasneem Minadakis @tazneemiandevil

  2. 2002 2005 2014 2015

  3. What makes a great leader?

  4. DEVELOPS & BUILDS TRUST COACHES DELIVERS RESULTS GROWS & SETS VISION ADAPTS

  5. Who do you trust and why?

  6. THE SPEED OF TRUST Trust - You Know It When You Feel It - Jack Welch, Ceo, GE

  7. “I look for three things in hiring people. The first is personal integrity , the second is intelligence , and the third is a high energy level. But, if you don’t have the first, the other two will kill you” - Warren Buffett, CEO

  9. Character Cores Integrity Intent Results Capability Competency Cores

  10. EFFECTIVE COACH Trust Respect Care

  11. Develop & Coach

  12. THE FRAMEWORK Strengths & Areas of Growth Energy & Passion Balance Strength, Passion, Growth Deliver Feedback

  13. MOTIVATE AUTONOMY MASTERY PURPOSE

  14. If your manager The chances of you being primarily: actively disengaged are: Ignores you 40% Focuses on your 22% weaknesses Focuses on your 1% strengths

  15. STRENGTHS FINDER “Most People Think They Know What They Are Good At. They Are Usually Wrong … And Yet, A Person Can Perform Only From Strength .” - Peter Drucker, Business Guru

  16. GOAL REALITY OPTIONS WILL

  17. Closed questions Open Clarifying Understanding questions questions Confirming questions

  18. Guide Delegate Will Direct Excite Skill

  19. Guide Will Be clear about outcomes Identify and provide training Accept “early” mistakes and coach Provide frequent feedback Praise and reward success Skill

  20. Discuss motivation Be clear about outcomes Identify and provide training Set clear rules, deadlines Provide frequent feedback Praise and reward success Will Direct Skill

  21. Delegate Will Be clear about outcomes Involve in decision making Give responsibility and authority Provide feedback Praise and reward success Skill

  22. Discuss importance of task Discuss motivation Give responsibility and authority Provide frequent feedback Praise and reward success Will Excite Skill

  23. Guide Delegate Will Direct Excite Skill

  24. DELIVER FEEDBACK Specific Actionable Timely Balanced

  25. MAKE IT SPECIFIC S ituation B ehavior I mpact / O utcome describe the Situation the behavior (what they did) the Impact of that behavior then discuss & clarify, create options, agree on next steps

  26. MAKE IT ACTIONABLE Negative Non-Specific Negative Specific Positive Non-Specific Positive Specific

  27. MAKE IT TIMELY Tailor the method (email, IM, real-time, 1x1) Don’t wait till the next review cycle Tailor the timeliness of feedback

  28. MAKE IT BALANCED Avoid deficits When managing out, maintain trust Avoid “Feedback Sandwich”

  29. Put It All Together

  31. “Expectation is the root of all heartache.” - William Shakespeare

  32. “Would I rather be feared or loved? Easy, both. I want people to be afraid of how much they love me. “ - Michael Scott, The Office

  33. “Never make assumptions about someone based on your past experience with someone else.“ - Unknown

  34. Q&A

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