DEVELOPING INDUSTRY SKILLS . Security Operations Review May 2017
Current Activity Order DEVELOPING INDUSTRY SKILLS . Certificate I in Security Operations; (relevance?) Certificate II in Security Operations; and Certificate III in Security Operations. PROP OPOSED CHANGES This Case for Change identifies the following: • reviewing the qualifications against the scope of activities of security occupations; • updating the content of the units of competency to better meet industry and regulatory requirements, job roles and occupational outcomes; • addressing Australian Skills Quality Authority’s (ASQA) Security Review recommendations; and • streamlining the qualifications to meet the 2012 Standards for Training Packages and address: • training and assessment requirements; • language, literacy, and numeracy issues; and • workplace safety and skills (i.e. safe restraint techniques). www.artibus.com.au
ARTIBUS INNOVATION’S KEY TASKS DEVELOPING INDUSTRY SKILLS . • Define and agree scope of work for security occupations (done) • Standardise training package components directly associated with occupations • Harmonise jurisdictional regulations with occupations (i.e. with the scope of activities) (done) • Update the content and structure of the Units to Competency to Industry needs • Strategically align Qualifications with the S tandards for Training Packages and address: • assessment requirements; • language, literacy and numeracy issues; and • workplace safety and skills (i.e. safe restraint techniques).
OCCUPATIONS AND ENDORSEMENTS DEVELOPING INDUSTRY SKILLS . • Key Consid Security ideratio ions Guard • 1 occupation is associated with Canine several endorsements Handcuffs Certificate • Regulations on the occupations and endorsements differ across jurisdictions Firearm Baton Licence • Mutual Recognition Act 1992
Outcomes DEVELOPING INDUSTRY SKILLS . • Confirm Occupational Building • Consultation Framework and Blocks approach • Core qualifications • Who • Crowd Controller • When • Unarmed Guard • Where • Control room/ Cash in transit • How • AQF level • Key questions for consultation • Approaches to embedding Skills Clusters in quals/units
OCCUPATIONAL PARAMETER – ENDORSEMENT INCLUDED DEVELOPING INDUSTRY SKILLS . Un Unar armed gu guard wi with dog, Un Unar armed d gu guard Unar Un armed d gu guard wi with h dog baton on and nd han andc dcuf uffs fs Armed ed gu guard wi with h dig, g, Secur urity Gu Guard Armed d Gu Guard Armed ed gu guard wi with h dog baton on and nd han andc dcuf uffs fs Body dygua uard Crows cont ntrol oller wi with h gu guar ard d wi with h dog Un Unar armed d crowd d cont ntrol oller Crows cont ntrol oller wi with h dog, baton on and nd han andc dcuf uffs fs Crowd Cont ntroller er Occ ccupati tions Armed ed crowd d cont ntrol oller with wi h dog Armed ed crowd d cont ntrol oller Armed ed crowd d cont ntrol oller wi with h dog, g, baton on and nd han andc dcuff ffs Armed ed Gu Guard Cash sh in Armed ed cash sh in tran ansi sit Armed ed cash sh in tran ansi sit wi with h Tran ansit offic ficer er wi with h dog dog, baton n and d hand ndcuf uffs fs Cont ntrol ol Room om Oper erator or
Current Situation DEVELOPING INDUSTRY SKILLS .
OCCUPATIONS v’s UNITS DEVELOPING INDUSTRY SKILLS . • Occ • Unit ccupation Approach it Approach • Agreed definition of occupation • Jurisdictions mix and match units • Regulations on the occupations and • Regulations based on Units differ endorsements consistent across jurisdictions across jurisdictions • Supports Mutual Recognition Act • Impacting Mutual Recognition Act 1992 1992 • Aligning training packages, licensing regulation and access to training • Unit based licensing does not align funding with funding
OCCUPATIONS v’s UNITS DEVELOPING INDUSTRY SKILLS . • Requirements • Occupatio ion Approach • Agreed definition of occupations • Agreed definition of occupation • Analysis of key skill requirement • Task to skill mapping and validation • Training package alignment • Redesign of quals/units including • Qualification (for Occupation) • AQF level • Skill Sets (for Endorsements) • Check for relevance and currency • Packaging to meet occupational and endorsement outcomes • Industry and regulators identify key • Validation skills for occupation and • Endorsement endorsements
DEVELOPING INDUSTRY SKILLS . Job requirements Skills requirements Training package Level Regulatory Units Scope Occupational Packaging rules Pathways Future Focused Qualifications
CROWD CONTROLLER DEVELOPING INDUSTRY SKILLS . Competency Profil ile Scope of of Activ ivities Code Title CPPCMN2001B Control and direct traffic CPPSEC2007A Screen people Keeps order in or about the public place by doing any of the following: CPPSEC2008A Screen items (a) screening the entry of persons into the venue; (b) monitoring/controlling the behaviour of persons CPPSEC2010A Protect safety of persons in the place; and CPPSEC2011B Control access to and exit from premises (c) removing persons from the place. Example — a CPPSEC2012A Monitor and control individual and crowd behaviour bouncer at a hotel, nightclub or rock concert. CPPSEC3013A Control persons using empty hand techniques HLTCSD306D Respond effectively to behaviours of concern CPPSEC3017A Plan and conduct evacuation of premises
UNARMED GUARD DEVELOPING INDUSTRY SKILLS . Scope of Sc of Activ ivities Competency Profil ile Code Title CPPSEC2004B Respond to security risk situation CPPSEC2005A Work as part of a security team CPPSEC2006B Provide security services to clients CPPSEC2007A Screen people Guards, patrols or watches another person’s property, CPPSEC2008A Screen items by personally patrolling and or electronically CPPSEC2011B Control access to and exit from premises monitoring the property. CPPSEC2012A Monitor and control individual and crowd behaviour CPPSEC2015A Patrol premises HLTCSD306D Respond effectively to behaviours of concern CPPSEC3002A Manage conflict through negotiation CPPSEC3013A Control persons using empty hand techniques
PROPOSED OCCUPATIONAL PARAMETER – ENDORSEMENT INCLUDED DEVELOPING INDUSTRY SKILLS . Canine En Endorsement Baton an and Han andcuffs s End Endorsement Cas ash In n Transit Sec Security Offic ficer End Endorsement Control Roo oom Occ Occupati tions Bodyguard ope operations Mon onitoring Roo oom Fir Fire Ar Arms Ope perator Endorsement End
Tasks by Occupation Security Officer Monitor and control Screen Persons Remove person Patrol Property behavior Communicate with Screen. Per Screen and manage Detect non- Operate security Observe and report Clients and instructions and Observe and report Physical Electronic Gate Duty behavior approved items equipment Customers procedures Verbal Site Specific Age, dress and X-ray/metal Deal with Substance Communicate and Refuse entry Deny access Observe and Report Observe and Report Observe and Report Communication requirements behavior detection and alcohol Negotiate Signage Verify Age observe Dispose of items communication Manage Conflict Team Approach Communicate Communicate Communicate Managed restraint Determine Follow work report Teamwork and physical Record Activity Record Activity intoxication procedures interventions Adherence to dress Electronic Legal requirements Keep records and Communicate Escort Persons Escort Persons codes surveillance and site policies log books Record actions and Operate Security Operate Security Operate Security outcomes Equipment Equipment Equipment Drive commercial vehicle/plan route
Skills clusters and interactions Ambulance First Aid DEVELOPING INDUSTRY SKILLS . Fire Other services B\odyguard Open Hand Communications Batons & Cuffs Wearable Protect Self and others Customer Service Technology Dogs Public Firearms Public safety Attitude Social media Negotiation Cash in transit Public perception Clients Safety Conflict Manual Handling Communication General Guard Risk Identification Lead team Industry Specific Crowd Control Teamwork Communication Databases Understand role Part of team Teamwork Biometrics Communications Technical Biometric/database Security Law OH&S Xray Work Ready People Written Communication Security hardware Legal/Compliance Research Things Duty of Care Access Control Policies and procedures Business Technology LLN Monitoring Sector of Operation Read Documents Law enforcement and policies Write Reports Sector Law Court Retail Law Internal Health Industry Retail RSA Loss reduction
Skills clusters – Current units Respond effectively to Communication behaviours of concern DEVELOPING INDUSTRY SKILLS . Work Readyness Monitor and control individual and crowd behaviour Legal/Compliance Control persons using empty hand techniques Technical Screen people Crowd Controller Screen items Customer Service Control access to and exit from premises Control and direct traffic Safety Technology Protect safety of persons Plan and conduct evacuation of premises
Recommend
More recommend
