Want to Help make our community better? The Resident’s Alliance Are All Volunteers. JOIN US! Complete the MEMBERSHIP APPLICATION form ( Page 18) in the handout packet.
Residents Alliance February 7 th , 2019
Agenda President’s Report 1) Special Meeting –Gateway Water (Tuesday, 2/26, Magnolia Room) 2) Annual Community Garage Sale (Saturday, 3/2 – Handout page 1) 3) Nextdoor.com 4) Emergency Contact Information In PP. (Handout Page 2)
Agenda President’s Report 1) Special Meeting –Gateway Water (Tuesday, 2/26, Magnolia Room) 2) Annual Community Garage Sale (Saturday, 3/2 – Handout page 1) 3) Nextdoor.com 4) Emergency Contact Information In PP. (Handout Page 2)
Community Garage Sale Information. (Handout Page 1)
Agenda President’s Report 1) Special Meeting –Gateway Water (Tuesday, 2/26, Magnolia Room) 2) Annual Community Garage Sale (Saturday, 3/2 – Handout page 1) 3) Nextdoor.com 4) Emergency Contact Information In PP. (Handout Page 2)
Agenda President’s Report 1) Special Meeting –Gateway Water (Tuesday, 2/26, Magnolia Room) 2) Annual Community Garage Sale (Saturday, 3/2 – Handout page 1) 3) Nextdoor.com 4) Emergency Contact Information In PP. (Handout Page 2)
Emergency Contact Information Sheet Handout – Page 2 Stickers available today at Meeting Room Door. After Today, availability will be at Soleil Fitness Center Desk.
President’s Report - Continued 5) Flow Chart for Pelican Preserve and Responsibilities. (Handout Pages 3, 4, 5). 6) Annual Cost Sheet For Pelican Preserve comparing 2018 to 2019. (Handout Page 6)
Flow Chart for Pelican Preserve and Responsibilities Handout Pages 3, 4, 5 Presidents Council Neighborhood Associations
President’s Report - Continued 5) Flow Chart for Pelican Preserve and Responsibilities. (Handout Pages 3, 4, 5). 6) Annual Cost Sheet For Pelican Preserve comparing 2018 to 2019. (Handout Page 6)
Annual Cost Sheet for Pelican Preserve (Handout Page 6)
Treasurer’s Report Steve Lubinski Handout Page 9
Committees / PP Entities / Projects
Reports Committees / PP Entities / Projects Bulk Services Committee Tom Chial Steve Citron Dave McDonagh
Comcast Agreement Key Points • Current Pelican Preserve agreement Ø Effective as of April 1, 2013 Ø Between provider and Master HOA Ø Supersedes all previous agreements Ø Initial rate for 2013 was $33.99 plus taxes Ø Allows up to 3% maximum annual increase Ø 5 year initial term triggered at 1,650 units (April 1, 2016) Ø Automatic renewal every 2 years beginning at end of 5 year initial term with 90 day termination option Ø Rate for 2019 is $39.40 plus taxes ($43.81 with taxes) Ø 12 year maximum term limit Two years and two months remaining on agreement
Committee Accomplishments • Contracts review Jun-Sep 2017 • Providers identified Feb 2018 • Provider questionnaires Apr 2018 • First meeting with Providers Jun-Jul 2018 • Met with Converged Services Inc Jul 2018 • Deployed first survey Jul 2018 • Comcast penetration report Sep 2018 • Deployed second survey Nov 2018 • Met with six communities Mar 2018 - Jan 2019 Ready to move on to next phase of process
Committee Accomplishments Apr 15 2018 Oct 30 2018 Feb 2018 Questionnaire sent to Spoke with Team grows to three 4 providers Paradigm members Jan 21 2019 Jul 25 2018 Broadband Met with Pelican 2017 Met with Nov 14 2018 Bay Contract Feb 2018 Summit Sep 9 2018 Spoke with Review Providers identified Hampton Park Reflection Lakes Jul 18 2018 Met with CSI 2017 2018 2019 Today J J A S O N D J F M A M J J A S O N D J Mar 12 2018 May 23 2018 Met with Met with Colonial Nov 31 2018 Plantation Jul 31 2018 2 nd Survey Jan 14 2019 Jun 21 2018 1 st Survey Met with Shadow Met with Hotwire Wood Jul 11 2018 Sep 19 2018 Met with Comcast Comcast penetration report Significant level of activity
Straw-Man Schedule • Submit RFQs Jul 2019 • Quotes received Sep 2019 • Negotiations complete Dec 2019 • Recommendation to Master HOA Jan 2020 • Contract execution Feb - Mar 2020 • Engineering and construction Apr 2020 – Jan 2021 • Resident Installation Oct 2020 – Feb 2021 • New agreement start date Apr 2021 Final decision is made by Master HOA
Straw-Man Schedule Dec 2019 Negotiations complete Feb 7 2019 Jun 2020 - Jan Residents Alliance 2021 Jul 2019 Feb - Mar 2020 Meeting Construction RFQs submitted Contract execution 201 202 202 9 0 1 J F M A M J J A S O N D J F M A M J J A S O N D J F M A Jan 2020 Recommendation Apr - Jun 2020 Oct 2020 - Feb Sep 2019 to Master HOA Engineering & 2021 Quotes Apr 1 2021 Permits Resident received New agreement start installations date Construction phase takes almost one year
Bulk Services Committee Survey # 1
Comcast Satisfaction Survey • 28 questions covering: Ø Demographics Ø Satisfaction with Comcast/Xfinity products Ø Satisfaction with service delivery Ø Troubleshooting assistance and technical support Ø Value received from Comcast/Xfinity • Survey sent to over 2,000 known email addresses • Deployed on July 12, 2018 and closed on July 31, 2018 • 904 total responses (excludes duplicate submittals) • 393 open-ended comments and observations about Comcast/Xfinity received
The value I receive for cable paid by the HOA 0 50 100 150 200 250 300 Very satisfied 130 Satisfied 276 Neutral 206 Dissatisfied 169 Very dissatisfied 69 Not applicable/No opinion 38 72% Neutral or better – 28% dissatisfied
Availability of TV channels I want 0 50 100 150 200 250 300 350 400 450 Very satisfied 175 Satisfied 382 Neutral 159 Dissatisfied 113 Very dissatisfied 41 Not applicable/No opinion 13 82% Neutral or better – 18% dissatisfied
Cable TV picture quality 0 50 100 150 200 250 300 350 400 450 268 Very satisfied 415 Satisfied 133 Neutral 41 Dissatisfied 15 Very dissatisfied 9 Not applicable/No opinion 94% Neutral or better – 6% dissatisfied
Internet Service 0 50 100 150 200 250 300 350 Very satisfied 131 Satisfied 305 Neutral 171 Dissatisfied 173 Very dissatisfied 51 Not applicable/No opinion 60 73% Neutral or better – 27% dissatisfied
Telephone Service 0 50 100 150 200 250 300 350 400 450 500 Very satisfied 59 Satisfied 149 54% do not have Neutral 101 telephone service Dissatisfied 75 Very dissatisfied 26 Not applicable/No opinion 473 75% Neutral or better – 25% dissatisfied
Price Stability 0 50 100 150 200 250 300 Very satisfied 71 Satisfied 211 Neutral 239 Dissatisfied 208 Very dissatisfied 74 Not applicable/No opinion 83 65% Neutral or better – 35% dissatisfied
Bulk Services Committee Survey #2
Bulk Services Survey • 27 questions covering: Ø Demographics Ø TV viewing, preferences, and future needs Ø Internet usage Ø Current TV/Internet provider(s) used Ø Bulk service priorities • The survey was sent to over 3,500 known email addresses • The survey was deployed on November 9, 2018 and closed on November 30, 2018. • Responses totaled 833 • 312 comments and observations received
Please indicate methods you use to view live television programming Satellite 17 Free Internet TV 110 Antenna 34 Comcast Cable 804 0 100 200 300 400 500 600 700 800 900 Comcast Cable Antenna Free Internet TV Satellite Series1 804 34 110 17 Cable TV is predominant source for live TV
Given your current thinking, how likely would you be to make any of the following changes in the next 2-3 years? Stream movies, TV Series, or other programming to your TV 357 Replace a conventional TV with a smart TV 210 Eliminate your landline telephone 205 Change from satellite to cable TV 4 Change from cable TV to Satellite 85 0 50 100 150 200 250 300 350 400 Stream movies, TV Series, or other Change from cable TV Change from satellite to Eliminate your landline Replace a conventional to Satellite cable TV telephone TV with a smart TV programming to your TV Series1 85 4 205 210 357 Moving toward new services and technology
Please indicate which Non- Comcast services you use. (Select all that apply) Internet phone 79 I use a satellite dish 13 I stream programming from applications and 487 services Home Automation 67 Energy Management 34 Alarm/Security service 75 0 100 200 300 400 500 600 I stream programming Alarm/Security Energy Home I use a satellite from Internet phone service Management Automation dish applications and services Series1 75 34 67 487 13 79 Streaming is popular
Beyond your community bulk charge for basic cable TV, what is your monthly retail bill for TV and internet? 350 317 300 256 250 200 150 111 89 100 50 24 21 0 $0 $1 to $50 $51 to $100 $101 to $150 $151 to $200 $200+ $51 to $150 retail cost is not uncommon
Do you purchase premium programming such as HBO, Showtime, Cinemax or others? 700 586 600 500 400 300 208 200 100 16 6 0 Yes, from another source such as Yes, from Comcast Yes, from satellite TV I do not purchase premium HBO Now or HBO over Sling programs Majority do not purchase premium programming
Recommend
More recommend
