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Preventing and Managing Overpayments: A Webinar for Social Security Beneficiaries Date: Wednesday, December 19, 2018 Time: 3 4:30 PM ET Produced at U.S. taxpayer expense. Accessing Todays Webinar (Slide 1 of 3) You can manage your


  1. Preventing and Managing Overpayments: A Webinar for Social Security Beneficiaries Date: Wednesday, December 19, 2018 Time: 3 ‒ 4:30 PM ET Produced at U.S. taxpayer expense.

  2. Accessing Today’s Webinar (Slide 1 of 3) You can manage your audio using the audio option at the top of your screen (it will look like a microphone or telephone icon). Preventing and Managing Overpayments: A Webinar for Social Security Beneficiaries 2

  3. Accessing Today’s Webinar (Slide 2 of 3) All attendees will be muted, and we encourage you to attend by choosing “listen only” from the audio menu. This will enable the sound to be broadcast through your computer, so please make sure your speakers are turned on or your headphones are plugged in. Preventing and Managing Overpayments: A Webinar for Social Security Beneficiaries 3

  4. Accessing Today’s Webinar (Slide 3 of 3) If you do not have sound capabilities on your computer or prefer to listen by phone, dial: Toll-Free Number: 800-832-0736 Access Code: 4189148# Preventing and Managing Overpayments: A Webinar for Social Security Beneficiaries 4

  5. Webinar Accessibility Preventing and Managing Overpayments: A Webinar for Social Security Beneficiaries 5

  6. Adobe Connect Accessibility User Guide Should you need assistance navigating Adobe Connect, the link below directs you to an Accessibility User Guide complete with a list of controls. www.connectusers.com/tutorials/2008/11/meeting_accessibility/ Preventing and Managing Overpayments: A Webinar for Social Security Beneficiaries 6

  7. Captioning • Real-time captioning is provided during this webinar • The captions can be found in the Captioning pod , which appears below the slides • You can also access captioning online: http://bit.ly/captions-december2018 Preventing and Managing Overpayments: A Webinar for Social Security Beneficiaries 7

  8. Questions and Answers (Q&A) • For Q&A: Please use the Q&A pod to submit any questions you have during the webinar, and we will direct the questions accordingly during the Q&A portion • If you are listening by phone and not logged in to the webinar, you may also ask questions by emailing questions to: webinars@choosework.ssa.gov Preventing and Managing Overpayments: A Webinar for Social Security Beneficiaries 8

  9. Webinar Online Resources • Please use the Web Links pod to direct you to the resources presented during today’s webinar • If you are listening by phone and not logged in to the webinar, you may email webinars@choosework.ssa.gov for a list of available resources Preventing and Managing Overpayments: A Webinar for Social Security Beneficiaries 9

  10. Archived Events Please note : This webinar is being recorded, and the archive will be available within two weeks on the Choose Work website at http://bit.ly/WISEarchives . Preventing and Managing Overpayments: A Webinar for Social Security Beneficiaries 10

  11. Technical Assistance If you experience any technical difficulties during the webinar, please use the Q&A pod to send a message, or you may email webinars@choosework.ssa.gov . Preventing and Managing Overpayments: A Webinar for Social Security Beneficiaries 11

  12. Presenters Welcome and Introductions Moderator: Stacey Plizga, Ticket Program Moderator Presenter: Djuna Mitchell, Social Security Kimberly Bolton, Social Security Connie DaValt, Social Security Preventing and Managing Overpayments: A Webinar for Social Security Beneficiaries 12

  13. Welcome! Thank you for joining us! Today, we’ll discuss and answer questions related to: • Social Security disability benefits • Employment supports and services from Social Security's Ticket to Work program • What overpayments are • Preventing and managing overpayments Preventing and Managing Overpayments: A Webinar for Social Security Beneficiaries 13

  14. Social Security Disability Benefits 14

  15. Social Security Disability Benefit Programs Social Security Disability Insurance (SSDI) Supplemental Security Income (SSI) Preventing and Managing Overpayments: A Webinar for Social Security Beneficiaries 15

  16. What Are Overpayments? 16

  17. What Is an Overpayment? • An overpayment is when you receive a higher cash payment from Social Security than what you were owed for that month • The overpayment amount is the difference between the cash payment you received and the amount you were due Preventing and Managing Overpayments: A Webinar for Social Security Beneficiaries 17

  18. Overpayments and Social Security Disability Benefits • SSDI/SSI benefits are paid to you and sometimes certain members of your family • If you are overpaid SSDI/SSI benefits because of your work activity, it’s also possible for your family members to be overpaid • To help avoid overpayments, make sure you report when you start and stop working and if you change your hours or rate of pay Preventing and Managing Overpayments: A Webinar for Social Security Beneficiaries 18

  19. What Can Cause an Overpayment? Work can cause an overpayment when: • Your earnings are more than you estimated when you reported your work to Social Security • You do not report your work, and Social Security later discovers that you worked Preventing and Managing Overpayments: A Webinar for Social Security Beneficiaries 19

  20. What Else Can Cause an Overpayment? Other things that can cause an overpayment include: • Changes in living situation • Changes in marital status • More resources than the allowable limit (SSI only) • No longer disabled according to Social Security’s standards and continue to receive benefits • Benefits incorrectly calculated because of inaccurate or incomplete information Preventing and Managing Overpayments: A Webinar for Social Security Beneficiaries 20

  21. Preventing an Overpayment • Reporting your wages to Social Security every month helps you avoid being overpaid • Unreported wages are one of the leading causes of SSI overpayments • Communicate any changes in address, marital status, resources, or employment to Social Security Preventing and Managing Overpayments: A Webinar for Social Security Beneficiaries 21

  22. Reporting Work and Wages 22

  23. When Do I Report My Work and Wages? You should report your wages within the first 6 days of the calendar month for the income you earned the previous calendar month. If you are overpaid, you are responsible for paying back the overpaid amount to Social Security Preventing and Managing Overpayments: A Webinar for Social Security Beneficiaries 23

  24. Who Can Report Work and Wages? • The beneficiary (if not a child) • The beneficiary’s representative payee • The living-with spouse of the beneficiary • The mother or father of a beneficiary Preventing and Managing Overpayments: A Webinar for Social Security Beneficiaries 24

  25. How Do I Report My Work and Wages? (Slide 1 of 6) There are several ways you can report your work and wages: • my Social Security Account • Your local Social Security Field Office • SSI Mobile App • By telephone Preventing and Managing Overpayments: A Webinar for Social Security Beneficiaries 25

  26. How Do I Report My Work and Wages? (Slide 2 of 6) • my Social Security Account: You can create a free my Social Security account to use the online wage reporting tool, whether you receive SSDI, SSI or both – Visit ssa.gov/myaccount to sign up! – my Social Security is the preferred tool to manage your benefits Preventing and Managing Overpayments: A Webinar for Social Security Beneficiaries 26

  27. How Do I Report My Work and Wages? (Slide 3 of 6) • my Social Security allows you to: – Obtain personalized estimates of future benefits based on your real earnings – See your latest Statement – Review your earnings history – Request a replacement Social Security Card – Check the status of an application Preventing and Managing Overpayments: A Webinar for Social Security Beneficiaries 27

  28. How Do I Report My Work and Wages? (Slide 4 of 6) • Your local Social Security field office: You can bring copies of your pay stubs to your local field office or mail them to the office. – If you mail in your pay stubs, you may decide to use certified mail, which does have a cost but creates a record of your activity Preventing and Managing Overpayments: A Webinar for Social Security Beneficiaries 28

  29. How Do I Report My Work and Wages? (Slide 5 of 6) • Mobile App: If you receive SSI, you can download the SSI Wage Reporting app onto your smartphone, which allows you to easily report your wages Preventing and Managing Overpayments: A Webinar for Social Security Beneficiaries 29

  30. How Do I Report My Work and Wages? (Slide 6 of 6) • Telephone: Social Security representatives are available to talk about your wage reports from 7 a.m. to 7 p.m. ET toll- free at 1-800-772-1213 or 1-800-325-0778 (TTY) Preventing and Managing Overpayments: A Webinar for Social Security Beneficiaries 30

  31. What Happens if You are Overpaid? 31

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