Presentation Jun/20 1 Index 1 About us 2 - Differentials 3 - PowerPoint PPT Presentation

Institutional Presentation Jun/20 1

Index 1 – About us 2 - Differentials 3 – Results and Progress 4 – Forward-looking 2

1. About us 3

History Over the last 70 years Porto Seguro has been recognized by its entrepreneurship and high quality services, responding rapidly to the changing environment ... App ‘ Trânsito + 3 th Gentil ’, ‘SOS Link’, Insurer* cooperation agreement with Health for Pet, History and Companies of Porto Seguro AIG and Travelers, Porto Faz, Bioqualynet, credits on Oxigênio (accelerator) transport apps and acquisition of Auto portfolios (Chubb and AIG) Partnership with Itaú New Business Lines: Life and Pension, Health, Launch Credit Card Portopar (Asset Manag.), Consortium**, PortoSeg (Financing) Launch of Azul ** Pool Financing for Cars and Houses Mr. Abraão Garfynkel bought Porto Seguro from Bradesco Foundation 44 th Insurer* 4 * Ranking by volume of premiums issued

Who we are … resulting in the largest non-life insurance group in Brazil underpinned by a robust operational structure, serving about 9 million clients and roughly 18 million covered items Structure and Services 2.8 Million 13K 3.6K Itaú banking 43 Million 1.5 Million home 36K independent roadside 13K employees exclusive branches repair services / inbound calls / brokers assistance service (bancassurance year year services / year providers distribution agreement) Business and Market Position 1 st Non-life and 4 th Market leader in Auto, R$ 18 Billion R$ 20 Billion 9 Million Clients Homeowner and largest insurer Total revenues Market Cap and 18 Million Landlord Rent group in Brazil covered items Guarantee Insurance (Dec/19) 5

Businesses Organizational Structure The Company consists of insurance, financial and general services business lines - Garfinkel family holds control and Itaú Unibanco is a strategic shareholder Free Float Shareholders Breakdown Itaú Porto Seguro 57% 43% (Dec/19) Controllers* Unibanco *Controlled by 6% 2% Jayme Garfinkel 26% 71% 29% PSIUPAR Free Float 27% Porto Seguro 39% Cia de Seguros CrediPorto Promotora (Auto, P&C, Financial Risks) Porto Seguro Porto Seguro de Serviços Porto Seguro Atendimento Consórcio (Pool Saúde Brazil Europe Other Financing Auto /House) Porto Seguro USA Asia Itaú Seguros de Porto Seguro Proteção Serviços Médicos Auto e Residência e Monitoramento (Porto Seguro Saúde Portoseg Porto Seguro Ocupacional, ASO) (Consumer Finance and Capitalização Credit Card) Porto Renova Azul Seguros Carro Fácil (Recycle and Dealer Car (Auto) (Long term car rent) Parts) Porto Seguro Portopar (Asset Management) Vida e Previdência Porto Serviços Porto Seguro Health for Pet (Call center, sales support & Odonto Business accelerator) Porto Seguro Porto Investimentos Uruguay (Investments) (Auto, P&C, Financial Risks) Portomed (HMO) General Services Insurance Financial Services 6

Portfolio of Products Diversified top-of-mind portfolio and market leader in the auto, homeowner and landlord rent guarantee insurance products, posing a significant market share Main Products Insurance Non-Insurance 3th Client’s average expenditure Auto P&C Health + Life Credit Card Consortium Dental 8.9% 1.7% 27.3% 9.5% 3.5% 2.5% 2.2% Vehicles Real Estate Market Share Market Share Market Share Market Share Market Share Market Share R$ 9.8 billion R$ 1.6 billion R$ 1.7 billion R$ 904 million R$ 1.5 billion R$ 324 Million Written Premiums Written Premiums Written Premiums Written Premiums Revenues Revenues 5% 8% 54% 9% 9% 2% # of Total # of Total # of Total # of Total # of Total # of Total Revenues Revenues Revenues Revenues Revenues Revenues 153 thousand 5.4 million 2.5 million 862 thousand 6.0 million 2.6 million Vehicles Insured Items Insured Members Insured Members Units Clients (Dec/19) 7 Source: Susep, SINCOR, & Porto Seguro

Strategy Our strategy is build on strong relationships, delivering valuable services and focusing on the broader needs of our customers throughout their lifetimes Strategy and Positioning • • Focus on retail (individuals and Deliver high value added solutions SME ´s) and diversified ‘small’ for customers risks • Brand segmentation to improve • services provided to client’s Detail-oriented view, understanding the demands particularities of each business • • Successful strategies are proved Provide great experiences to in the long term customers and brokers with a ‘personal touch’, even in a • Innovation and entrepreneurism digital environment are key to our growth • Brokers are essential for • Differentiated pricing and our success and market risk selection development • Seeking growth which results in a sustainable profitability 8

2.Differentials 9

Values Porto Seguro believes in entrepreneurship with a ‘personal touch’ approach, which aims to reach superior results in the long-run “ Our mission is taking risks through top-notch quality services, exceeding Mission clients expectations and ensuring agility at competitive costs with social and environmental responsibility”  Altruistic purpose: we must do good to all around us  Relationships are our strongest assets Elements  Focus on clients is essential. Always. Key  High quality assistance makes the difference  Good services avoid commodization  Brokers are essential for market development and our success  Successful strategies are proved in the long term 10

Brand Value Porto Seguro is the 16th most valuable brand in Brazil and the 1st in insurance Most Valuable Brands in Brazil Brand Segment 2019 2018 Brand Segment 2019 2018 Position Position Position Position Key Takeaways Financial Services 1º 1º Retail 11º 12º • Financial and Financial Services 2º 2º Financial Services 12º 10º beverage companies hold a firm brand Beverage 3º 3º Oil 13º 13º value position Beverage 4º 4º Retail 14º 14º • Porto Seguro Financial Services 5º 5º Financial Services 15º 15º entered the ranking in 2017 and has Insurance and Beauty 6º 6º 16º 17º Financial Services remained since then as the only Beverage 7º 7º Retail 17º 18º insurance company Oil 8º 8º Retail 18º 16º in the top 20 most valuable brands in Telecom 9º 9º Tourism 19º 19º Brazil Retail 10º 11º Car Rental 20º 22º 11 Source: Interbrand (2019)

Co-Branding The Co-branding, new offering model for the products and brands in the Auto segment, seeks to increase in operational efficiency gains and competitiveness, as well as simplifying the offer and enlarging options for Itaú customers OLD MODEL 2019: NEW CO-BRANDING MODEL 3 BRANDS 3 BRANDS, MULTIPLE OFFERS + + 3 “FACTORIES” 2 “FACTORIES” Porto Porto Azul Azul Itaú Seguro Seguro Main benefits: • Reduction in the operational complexity, leading to efficiency gains • Increase in competitiveness • More diverse product options to meet customer needs • Simplification in insurance contract processes • Additional coverage to customize insurance 12

Brand Segmentation in Auto Insurance The only insurance company in Brazil that offers different value proposition throughout three brands - specific products for distinct customer´ s needs and preferences … Porto Seguro Azul Seguros Itaú Seguros Brands: Traditional Products Standard Auto Insurance Auto Premium Auto Mulher Besides the auto insurance, offers Product focused on luxury cars Exclusive services several additional services to with exclusive services and and benefits for vehicles, residences and people special benefits (e.g. concierge) women Auto Jovem Auto Senior Auto Essential Focused on Product with essential services Use of telematics for customers over 60 that are perfectly tailored to the young people (between years of age main customer needs 18 and 24 years) 13

Brand Segmentation in Auto Insurance … in addition, it enables us to enlarge insurance penetration – the affordable products already represent 10% of our insured fleet Affordable Products Azul Leve Azul Master  +600k insured vehicles  Loss Ratio below 50%  Coverage flexibility (Theft, Collision, Third Party)  Payment flexibility (80% of Azul Leve clients pay in 10 instalments) Porto Seguro Moto Azul Auto Roubo  Low cost products  Untapped market and low product cannibalization (Dec/19) 14

Customer Services Top customer services, going the extra mile to exceed customer expectations Awards Received in 2019 Services Stories  333 Porto – Client remembers Porto  Best Company in the Financial Sector Seguro in emergency situation (Infomoney)  Anhangabaú Flood – Porto Seguro  Ranking Best Services in Brazil – Service provider helps people and General Insurance, Auto Insurance and saves non-insured flooded cars Homeowner Insurance (O Estado de São Paulo)  Baby in car – Our call center  Best Insurance Company (O Estado de operator suggests that the client São Paulo – Os Melhores do Jornal do breaks the car window to save the baby Carro)  16 th most valuable brand in Brazil  Calling the boss – agent calls the client’s boss to explain that she would (Ranking Interbrand) not be able to work due to a car accident 15