Preliminary Results 2010 10 March 2011
Disclaimer This presentation may contain certain “forward-looking statements” with respect to certain of Standard Life's plans and its current goals and expectations relating to its fvture fjnancial condition, performance, results, strategy and objectives. Statements containing the words “believes”, “intends”, “expects”, “plans”, “seeks” and “anticipates”, and words of similar meaning, are forward-looking. By their nature, all forward-looking statements involve risk and uncertainty because they relate to fvture events and circumstances which are beyond Standard Life's control including among other things, UK domestic and global economic and business conditions, market related risks such as fmuctuations in interest rates and exchange rates, and the performance of fjnancial markets generally; the policies and actions of regulatory authorities, the impact of competition, infmation, and defmation; experience in particular with regard to mortality and morbidity trends, lapse rates and policy renewal rates; the timing, impact and other uncertainties of fvture acquisitions or combinations within relevant industries; and the impact of changes in capital, solvency or accounting standards, and tax and other legislation and regulations in the jurisdictions in which Standard Life and its affjliates operate. This may for example result in changes to assumptions used for determining results of operations or re-estimations of reserves for fvture policy benefjts. As a result, Standard Life’s actual fvture fjnancial condition, performance and results may difger materially from the plans, goals, and expectations set forth in the forward-looking statements. Standard Life undertakes no obligation to update the forward-looking statements contained in this presentation or any other forward-looking statements it may make. 2 | Preliminary Results 2010 | 10 March 2011
Strong operating performance and increased investment delivering profitable growth David Nish Chief Executive
Our strategy Driving shareholder value through being a leading, Our customer-centric business focused on long-term goal savings and investment propositions in our chosen markets Trusted brand Technology and innovation Delivered through Customer insight, access and service capability Superior investment performance Driving a material increase in cash profitability 4 | Preliminary Results 2010 | 10 March 2011
Operational and financial highlights Jackie Hunt Chief Financial Offjcer
What we set out to achieve in 2010 Transform how we operate Invest for growth Focus our portfolio Drive business performance Deliver fjnancial results 6 | Preliminary Results 2010 | 10 March 2011
How we generate profit Lowering unit costs Increasing Driving cash Maximising assets revenue profit Driving cash returns to support a progressive dividend 7 | Preliminary Results 2010 | 10 March 2011
Financial highlights 2010 2009 £170.1bn Assets under administration £196.8bn Long-term savings net fmows £4.7bn £2.7bn Investment management third party net fmows 1 £7.3bn £4.8bn IFRS operating profjt before tax 2 £425m £399m Growth investment spend 3 £201m £128m EEV core capital and cash generation afuer tax £289m £307m EEV core operating profjt before tax £629m £509m Embedded value per share 322p 288p Dividend per share 13.00p 12.24p 1 Excluding UK money market and India cash fvnds. 2 IFRS operating profjt in 2010 includes £59m benefjt arising from a change in the basis of fvture pension increases in the UK stafg pension scheme and releases of UK deferred annuity reserves of £5m (2009: £63m). 3 Of the £201m growth investment spend incurred in 2010, £149m has been expensed through IFRS operating profjt. 8 | Preliminary Results 2010 | 10 March 2011
Assets under administration £19.5bn £196.8bn £25.1bn (£17.9bn) £170.1bn £157.3bn £147.9bn Fee Fee Fee Fee £128.0bn £118.0bn £138.9bn £163.1bn Spread/risk Spread/risk Spread/risk Spread/risk £23.5bn £20.4bn £20.2bn £22.3bn Other £8.9bn Other £9.7bn Other £8.9bn Other £10.2bn 31 Dec 2007 31 Dec 2008 31 Dec 2009 Gross infmows Redemptions Market/other 31 Dec 2010 movements Strong net inflows and rising markets driving 16% increase in AUA 9 | Preliminary Results 2010 | 10 March 2011
UK business highlights Fee AUA Fee Net Flows Fee Revenue New Business IRR up 15% to £98.6bn more than doubled to up 19% to £593m up from 16% to 18% £3.6bn IFRS operating profit up 5% to £234m Investment spend included in operating profit almost doubled to £61m (total spend up 161% to £94m) Exciting new “Take to Market” Record corporate propositions focus pension scheme wins launched Acquisitions 32 new Vebnet Over 107,000 accelerating clients: 108,000 SIPP customers strategic delivery employees Delivering innovative propositions, increased fee revenues and profits 10 | Preliminary Results 2010 | 10 March 2011
Canada business highlights Fee AUA Fee Net Flows Fee Revenue New Business IRR up 24% to £14.0bn maintained at £0.4bn up 38% to £150m up from 14% to 24% IFRS operating profit maintained at £110m (2009: £113m) Investment spend included in operating profit up 17% to £35m Share of corporate New organisational 45% growth in retail market more than structure driving investment fvnd sales doubled to 21% 1 effjciency Increasing brand New customer tools awareness through social media 1 Based on sales. Increased market share, strong returns and fee revenue 11 | Preliminary Results 2010 | 10 March 2011
International business highlights Fee AUA Fee Net Flows Fee Revenue New Business IRR 1 up 22% to £11.1bn up 60% to £1.4bn up 2% to £212m up from 10% to 14% IFRS operating profit 1 lower at £15m (2009: £23m) Investment spend included in operating profit £2m lower at £15m Net fmows in Ireland German corporate Strong fmows in more than quadrupled propositions Ireland into SLI fvnds to £0.7bn strengthened Hong Kong net fmows India market share up from 8% to 12% 2 almost tripled 1 Includes joint ventures. 2 Share of private market sales in year to 31 December 2010. Strong growth in net flows leading to increased market shares 12 | Preliminary Results 2010 | 10 March 2011
Standard Life Investments business highlights Third Party AUM Net Flows 1 Third Party Revenue Revenue bps up 26% to £71.6bn up 50% to £7.3bn up 27% to £223m up from 34bps to 35bps IFRS operating profit up 41% to £103m Investment spend included in operating profit up 36% to £34m Strategic alliance Strong investment Expansion of with Chuo Mitsui performance alternatives capability of Japan Third party wholesale Continuing success of Fastest growing and now 12% of total AUM fjxed income and second largest mutual (up from 8%) GARS fvnd company in India 1 Excluding UK money market and India cash fvnds. Strong growth in higher margin offerings 13 | Preliminary Results 2010 | 10 March 2011
Fee business revenue 2010 2009 Average Average Revenue Revenue Revenue Revenue AUA 1 AUA 1 £bn bps £m £bn bps £m UK 2 90.6 77 593 77.0 75 498 Canada 12.5 118 150 9.9 116 109 International 10.0 212 212 8.4 248 208 Standard Life Investments 3 64.6 35 223 50.6 34 176 (27.6) - (47) (21.2) - (19) Eliminations/adjustments 150.1 1,131 124.7 972 Total fee based 1 Average 2009 AUA based on average of closing quarterly AUA data. Average 2010 AUA based on average of monthly AUA data. 2 bps fjgure excludes CWP, TIP business as well as surrender penalties received on special bond deals in 2009. 3 Average AUA and revenue relate to third party mandates, bps fjgure excludes impact of associate. ¬ Strong growth in fee based propositions across all key markets ¬ Revenue basis points refmect the capital-lite nature of our business ¬ Revenue basis points are a factor of product and business mix Strong growth in AUA driving increased revenue 14 | Preliminary Results 2010 | 10 March 2011
Spread/risk business margin UK Canada Total 2010 2009 2010 2009 2010 2009 £m £m £m £m £m £m 70 New business 60 70 10 15 85 283 Existing business 58 83 225 240 323 118 153 235 255 353 408 Ongoing review of UK deferred annuity data 5 63 - - 5 63 Operating assumption and one-ofg 25 24 (13) (34) 12 (10) reserving changes Spread/risk margin 148 240 222 221 370 461 Operating profjt is driven by: ¬ Market conditions and pricing which ensures adequate reward for risk (leading to day one profjts on UK immediate annuities) ¬ Deferred annuities and pension back book provide a fmow of immediate annuity business ¬ Back book management Spread/risk margin reduced due to lower reserve releases and volumes 15 | Preliminary Results 2010 | 10 March 2011
Continuing to drive for efficiency £78m (£61m) £43m £923m UK £914m £30m (£87m) SLI £31m Canada and International £13m £17m £23m 2009 Bank and Infmation Exchange Organic Effjciencies Investment 2010 cost base Healthcare rate growth for growth cost base ¬ Remaining £27m of the previous effjciency target of £75m achieved in H1 ¬ £34m of effjciencies achieved towards £100m target for 2012 On track to deliver improved margins 16 | Preliminary Results 2010 | 10 March 2011
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