Performance Management Employee Engagement Employee Development Creating peopleMAGIC... WINNER of Microsoft Code For Best Human Capital / Talent Honor 2014 Large Enterprise Software Management Solution
peopleMAGIC When organizations remove the hurdles their employees face, engage with them on their needs and nurture and develop them, they create an extraordinary culture where employees unleash their potential, set new standards of excellence and create wonders. We call it people MAGIC And it is made possible by Synergita’s Cloud based Employee Performance Management and Engagement Solution
Building Blocks of Employee Performance Management BUILDING BLOCK 1 SMART GOALS BUILDING BLOCK 3 BUILDING BLOCK 2 PERIODIC REVIEWS / CONTINUOUS FEEDBACK CHECK-INS & PEER RECOGNITION
WHAT IS SYNERGITA? • Synergita is a Continuous Employee Performance Management, Development & Engagement Software • Helps in building a world-class company culture driven by employee recognition Goals & Continuous Annual Recognitions Check-Ins Achievements Feedback Reviews Focus on Holistic Employee Development
OUR GLOBAL CUSTOMERS Great Place to Work companies
BUILDING BLOCK 1 SMART GOALS M A K E W O R K L I F E M E A N I N G F U L
SMART GOALS Define clear goals addressing Objective should WHERE? WHAT? WHY? include a Time limit WHICH? which will enable better planning S M T Measure Goals to monitor the progress R A and success Realistic goals that Goals Achievable with match with good performance organization goals • Set SMART goals for each employee • Update and track goals on periodic basis • Analyze the achievements
BUILDING BLOCK 2 CONTINUOUS FEEDBACK & PEER RECOGNITION L E A D S T O H I G H E R E N G A G E M E N T
WHY CONTINUOUS FEEDBACK? 01 03 People love to Real time hear feedback feedback helps about what you learn, grow they’re up to and deliver results
PRINCIPLES OF EFFECTIVE CONTINUOUS FEEDBACK & COACHING Team members who feel valued are more willing to Maintain and Team members want Enhance Self share responsibility, to know how you’re Esteem confront challenges, and Share Thoughts, feeling about them in Feelings, and adapt well to change. Rationale relation to their performance Listen Actively and Respond With Concern Provide Support without Removing Responsibility Involvement increases Ask for Help and Encourage the chance that As a manager, you are in a special Involvement innovative ideas and position to provide support to your solutions will surface. team. This may include advising, mentoring, and providing needed resources, reassigning duties, and clearing roadblocks.
BUILDING BLOCK 3 PERIODIC REVIEWS / CHECK-INS D Y N A M I C E M P L O Y E E E VA L U AT I O N 11
WORKING IN CADENCE 01 Expectations are set on first day of employment or at the beginning of the year. GOALS Determine the tempo for talks. Minimum 4 x per year. 02 Continuous Weekly meetings - short duration. 10-15 Pulse Feedback minutes of real-time feedback and coaching. Check-in 03 Structured conversations. Team member answers brief questions that look back - look Annual forward. Reflect on past performance and Reviews your contribution. Look forward: set expectations and predict impact of your work.
SYNERGITA – QUICK LOOK AT THE FUNCTIONALITIES
KEY PROCESSES STREAMLINED THROUGH SYNERGITA • “Know Your 0 Feedback • 360 Employee” from Process Entry to Exit 01 04 • Continuous • Performance 02 05 Feedback Appraisal/Review Process Process (Rewards and Recognition) 03 06 • • Talent Appraisal Development Letter Process Distribution • Automate to Save Time and Effort • Reduce Manual Errors • Focus on Employee Development and Engagement
KNOW YOUR EMPLOYEES – ENTRY TO EXIT Promote Know your Engage employee, rotate employee employees job, etc. Capture exit Manage history interviews
PERFORMANCE APPRAISAL / REVIEW PROCESS Peer & Manager’s Set Goals Self Evaluation feedback + recommendation Appraisal paper Approval from Dept. Head One on One meeting distribution & Employee / HR Acceptance
TALENT DEVELOPMENT PROCESS Managers Record Employee specific recommend achievements Development training courses to Plans employees Use in appraisal Provide feedback cycles
CONTINUOUS FEEDBACK PROCESS Provide continuous Rewards and feedback recognition Score points Redeem points
360 DEGREE FEEDBACK PROCESS Design the feedback Nominate Peers Self Evaluate the form (Respondents) feedback form Do perception analysis between self Come up with action Solicit response from review and items addressing the the respondents respondents gaps feedback
SALARY REVISION LETTER DISTRIBUTION PROCESS Import the rating Export the Do the salary and salary Employee rating to computation in revisions to Excel Excel Synergita Associate letter Create Letter template, Publish to Template(s) employee rating & Employees Salary revision Employees view/download Revision Letters Online
INTEGRATION WITH OTHER SYSTEMS
VALUE PROPOSITIONS Disruption Insta-Go 100% Compliance HR Elevates to being a strategic partner Personal Touch Peace of Mind
KEY DIFFERENTIATORS Disruption WOW Features Digital Cockpit Insta-Go Easy Administration Works the way you want it to
SECURITY PRACTICES FOLLOWED BY SYNERGITA • Compliant with OWASP standards • Security Tested with VERACODE • Hosted on Amazon Cloud • Protected by Thawte SSL • Secured Multi-Tenant Architecture • Data level security through access control mechanisms
TECHNOLOGY STACK
WE PROMISE DISRUPT UPTION ON We understand how stressful and challenging performance management and employee development is, particularly when you make changes to how it is traditionally done in your organization. Which is why Synergita’s Promise of Disruption ensures Peace of Mind. Our Promise is We will get you up and running rapidly, seamlessly integrate with existing data systems while embracing or customizing your existing and familiar processes We are always there for you - before, during, and post rollout, and You will experience a personal touch across all interactions
ADVANTAGES OF SYNERGITA Easy to Light Set Goals & Weight Track Achievements Actionable Insights Easy to Configure
SOFTWARE EDITIONS Silver Gold
CAPITA’S TRANSFORMATION FROM EXCEL TO EXCEPTIONAL WITH SYNERGITA • Capita is a leading provider of business process management and integrated professional support service solutions • The organization operates with a work force of 75,000 dedicated professionals across UK, Europe, South Africa & • India supporting clients across industries such as government, education, transport, health, life, pension and other private sector organizations • Capita was doing its Employee Performance Appraisal through an Excel based manual process which was time consuming. They were on the lookout for a change Pain Points Wake Up call • Huge delays in performance review process, Employee dissatisfaction timelines not met echoed in an internal town • One-on-one meetings skipped & appraisals hall & HR team decided to completed without employee feedback implement a good • HR team had no visibility of process performance management • Normalization took longer with multiple levels system within 3 months of approval • Appraisals took all time, HR team had no time for employee engagement
CAPITA’S TRANSFORMATION FROM EXCEL TO EXCEPTIONAL WITH SYNERGITA Synergita’s peopleMAGIC Goal Setting Synergita helped save, • 43% of the time that an employee spent on goal setting • 67% of the manager’s time that was spent on setting, reviewing & revising employee goals • 85% of HR team’s time, which they now spend on employee engagement Appraisal Process Synergita helped save, • 60% of the manager’s time spent on employee performance assessment, review and follow ups • 75% of the HR’s time spent on initiating feedback cycles, follow -ups, reviews, attending to appeals & completing appraisal process Normalization Process With Synergita Capita was able to derive bell curves through the software and the entire normalization process was completed within 3 days. Synergita helped save, • 90% of the manager’s time spent to derive bell curve for their team members • 80% of the HR team’s time spent to arrive at overall organization specific bell curve
CAPITA’S TRANSFORMATION FROM EXCEL TO EXCEPTIONAL WITH SYNERGITA Customer Benefits • Capita’s employees are now able to assign their goals within a week. Synergita rates goals based weightage and in turn rates employee performance based on goal accomplishment • Capita’s entire performance management process is now completely automated with two cycles in a year • Capita has completed its first (mid -year) appraisal cycle in less than a month‘s time and annual appraisal cycle in less than 2 months’ time. Earlier the manual appraisal process took 3 -4 months • Now HR team has complete visibility of process and are able to spend more time in employee engagement activities
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