PATIENT ENGAGEMENT MONTANA/NORTH DAKOTA COHORT SESSION #4 PFAC OR - PowerPoint PPT Presentation

PATIENT ENGAGEMENT MONTANA/NORTH DAKOTA COHORT SESSION #4 PFAC OR PFA ON HOSPITAL COMMITTEE Brayden Fine Casey Driscoll Jean Roland Nikki Medalen Martha Hayward

Let’s talk • Please type into chat: – Names of everyone in the room – Your hospital name – Location

Welcome This is the fourth of five cohort calls to support you in achieving the HIIN Metrics for PFE. During these sessions we will focus on one of each of the five metrics with case study presentations from hospitals in your states. This time is for you to ask questions, solve problems, and get clarity in order to move ahead with action.

PFE Cohort Call #4 AGENDA • 2:00 – 2:15pm Recap and review metric 4 • 2:15 – 2:25pm St. Luke Community Healthcare • 2:25 – 2:45pm Open Discussion • 2:45 – 3:00pm Wrap up

Metric # 4 – PFAC

PFE Metrics Overall - Montana PFE Metric Response Hospital Count (n=43) Pct of Total No Data Reported 10 29% Not Meeting Metric 12 35% PFE 1: Preadmission Planning Checklist* Meeting Metric 12 35% No Scheduled Admissions 9 No Data Reported 10 23% PFE 2: Shift Change Huddles or Bedside Reporting Not Meeting Metric 15 35% Meeting Metric 18 42% No Data Reported 10 23% PFE 3: Designated PFE Leader Not Meeting Metric 12 28% Meeting Metric 21 49% No Data Reported 10 23% PFE 4: PFAC or Representative on Hospital Committee Not Meeting Metric 18 42% Meeting Metric 15 35% No Data Reported 10 23% PFE 5:Patient Representative(s) on Board of Directors Not Meeting Metric 19 44% Meeting Metric 14 33%

PFE Metrics Overall – North Dakota

Snapshot of Q1-2018

Action Planning

Sequencing

PFE 4: PFAC or Representative on Hospital Committee St. Luke Community Hospital Ronan, MT

St. Luke Community Healthcare • 25-Bed Critical Access Hospital – Total Admits YTD 634 • Medicare 47% • Medicaid 35% • Other 22% – # of ER Patients per year 8, 000 • 4 Primary Clinics in Ronan, St. Ignatius, and Polson • Patients Served October, 2018 – Physical Therapy 1, 079 – Lab 1, 012 – Radiology 133 – Mammography 125 – Wellness Visits 31

Challenges to Implementation: PFAC • Who to choose? • Small Community • Potential Bias • Constructively Disgruntled • Leadership Consensus

Moving Forward Formalizing Connecting Meeting

Goal Schedule an The mission of St. Contact 3 Form a Contact 3 Luke Community introductory Healthcare is to be an planning patients by patients meeting with integral component of November 9 patient in order team of 3 the communities of the Mission Valley and schedule to form a Patient patients and through the delivery an introductory and Family of personal, 3 staff to meeting by Advisory Council compassionate, quality healthcare in formalize November 23 (PFAC) a dignified manner functions of that values our patients, clients and a PFAC residents who are the very reason for our existence.

Discussion • What are you doing? • Successes? • Challenges? • What do you need to move forward?

Resources

PFE Cohort Call #5 – Patient on Board • Date: November 27th, 2018 • Time: 2:00pm – 3:00pm MST • Call In: (800)832-0736, Room# 4920194 – CEO participation is essential

Call – email – text – carrier pigeon • Contacts: – Martha Hayward – mhayward2@comcast.net / 617-750-0216 – Casey – casey.driscoll@mtha.org – Brayden – brayden.fine@mtha.org/406-459-5242 – Jean - jroland@qualityhealthnd.org – Nikki – nmedalen@qualityhealthnd.org