OXON CAMHS SINGLE POINT OF ACCESS (SPA) BECS DADSWELL AND GEMMA - PowerPoint PPT Presentation

Monday – Friday 8am-6pm 01865 902515 oxoncamhsspa@oxfordhealth.nhs.uk www.oxfordhealth.nhs.uk/camhs/oxon/ OXON CAMHS SINGLE POINT OF ACCESS (SPA) BECS DADSWELL AND GEMMA ABITABILE, JOINT ACTING OPERATIONAL LEADS

WHAT WE DO….. The single point of access for those who are not already on a CAMHS waiting list or open to a CAMHS team and are trying to gain support from any part of the Oxfordshire Child and Adolescent Mental Health Service This includes via our website, phoneline, training, Community In Reach, School In Reach, Getting Help, Getting More Help and the Specialist Teams Anyone can contact us for advice on what to do next, start a request for service, or find out how to access more appropriate services

WHO WE ARE….. Admin team: Allie Absolom - Anita Finucane – Lilly Dodd Support Workers: Tammy Easton - Tanisha Hewitt-Taylor Community In reach Team: Ark-T - BHYP – Oxfordshire Youth – RAW - SOFEA – Synolos – Trax School In Reach: Cerian Townsend – Karen Spasic – Vicky Fenton – x 3 vacancies Senior SPA Practitioners: Kate Greaves - Marianne Wolff-McGowan Acting Operational Leads: Becs Dadswell - Gemma Abitabile Service Manager: Mel Noton

HOW WE DO IT…. All requests for service are triaged by the Senior SPA Practitioners, within a timeframe of 12 working hours All calls are initially taken by a administrator and are then passed to a clinician as required, which are usually responded to within 2 working days In the majority of calls that come through to SPA, the need is met by telephone advice/support, and do not develop into a formal request for service We are the Single Point of Access for CAMHS. We frequently receive requests for service when emotional distress is appropriate to the context. In these instances there is often a more appropriate service that is better placed to meet the need. In these cases, we would make a recommendation and will always provide contact details.

BETWEEN MAY AND SEPTEMBER 2018….. Over 2930 new requests for service were processed Over 1040 telephone consultations were completed At this point, in the majority of cases, we are managing to ensure that for every child / young person there is an outcome regarding their request for service within 3 working days, and we aim to have communicated this via letter to the family and referrer within 1 week.

FOR A QUICK AND SMOOTH SERVICE FOR ALL…. We welcome calls from families and professionals to discuss options of support. With this in mind, please feel free to give out the SPA number. There are instances when it is particularly helpful to have requests for service from you as GPs, which includes your professional view. This is especially in relation to those cases where there is concern regarding psychiatric risk (including suicidal ideation, psychotic symptoms, and disordered eating), and for those vulnerable young people who may have difficulty accessing services. . For situations where psychiatric risk is indicated, please ensure that the parent/carer is aware and that their contact details are provided.

FOR URGENT CONCERNS Please mark requests for service as URGENT when they meet the following criteria: • Severe symptoms of depression with or without suicidal ideas/thoughts • Symptoms of anorexia with over 20% deficit from ideal weight and/or significant physical risk. For all concerns regarding disordered eating, please ensure a height and weight is provided. • Severe unexplained deterioration in emotional state and behaviour at home and school not thought to be due to drugs, alcohol or physical illness. • Assessment following deliberate self harm and presentation at accident and emergency services.

SCHOOL IN REACH Every secondary school within Oxfordshire will have a named School In Reach Worker, offering up to 4 hours of support per week, which may involve consultation, staff supervision, training, co-facilitating group work, promotion of wider school mental health/wellbeing Support is tailored to the schools needs and agreed at the beginning of the school year, in partnership with the School Health Nurses and Locality Community Support Service

COMMUNITY IN REACH Work with young people aged 14-18yrs who might require a lower level intervention and may wish to engage in a mental health focussed intervention in a alternative setting Promoting mental health through activities and training that are core to each charity, e.g. mechanics, wood work, catering etc. Community In Reach Workers access supervision, training and support from the SPA team

TRAINING OFFER Oxfordshire Youth are commissioned by Oxford Health to deliver Mental Health Awareness Training within Oxfordshire Onward training can be accessed via SPA Training is based on the modules from the Psychological Perspectives in Education and Primary Care (PPEPCare) programme, as devised by the Charlie Waller Institute Any requests for training should be sent directly to SPA via oxfordhealth.oxoncamhsspa@nhs.net

BUILDING LINKS….. If you have questions, ideas or feedback (both good and constructive!), or if you would like to come and visit the SPA team, please email oxfordhealth.oxoncamhsspa@nhs.net FAO Gemma Abitabile and Becs Dadswell