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1840-2015 ORR Better Health Programme: Excellence & Sir Frederic Smith Improvement Needs Leadership and Commitment Dr Claire Dickinson November 2015 2 2 nd Programme published 28 th April 2014 4 Es Scope : Whole rail industry


  1. 1840-2015 ORR Better Health Programme: Excellence & Sir Frederic Smith Improvement Needs Leadership and Commitment Dr Claire Dickinson November 2015

  2. 2 2 nd Programme published 28 th April 2014 4 E’s Scope : Whole rail industry Builds on the first programme Key focus : securing legal compliance “Assist and encourage” - Collaborative approach, including Trade Union’s Measure the capability of health management systems using RM3-H

  3. 3 ORR Programme : What success looks like Meets legal compliance and striving for excellence

  4. 4 “Better Health Is Happening ” published June 2015 – see ORR’s website ■ Report ■ Baseline measures ■ Infographic ■ Presentation ■ Video ■ 6 pages-Rail Magazine

  5. 5 Challenges

  6. 6 Findings

  7. 7 Better health is happening : Key messages ■ Good progress made but more to do, especially seeing commitment translated to action on the ground ■ Costs : industry need to do more health risk management and invest to save ■ Key health risks: HAVS, musculoskeletal disorders, respiratory diseases and stress/mental health ■ Focus on “health like safety” ■ Sustained effort to delivery Industry Roadmap ■ Improved Rail manager competence and training ■ Improved health monitoring and assurance driven by meaningful data ■ Use of RM3 for health risks ■ Public commitment to and reporting on ill-health reduction

  8. 8 Next steps

  9. 9 Rail Sector : RIDDOR 2010 - 2015 Great Britain annual data 2010-11 to 2014-15 - RIDDOR disease cases reported to ORR Disease Type 2010-11 2011-12 2012-13 2013-14 (1)(2) 2014-15 Carpal tunnel syndrome 4 0 2 2 4 Cramp in the hand or forearm due to repetitive 0 0 2 1 0 movements 34 95 97 74 80 Hand arm vibration syndrome (HAVS) Infectious disease due to biological agents 0 1 3 0 0 0 0 0 1 1 Occupational asthma 0 0 0 0 0 Occupational cancers Occupational dermatitis 1 0 0 0 1 1 1 0 0 1 Tendonitis or tenosynovitis in hand or forearm 40 97 104 78 87 Total

  10. 10 Excellence RM3 applied to health

  11. 11 The Railway Management Maturity Model (RM3)

  12. 12 HSMS elements POPMAR : Health Risk ■ Effective health and safety Policy – statement of commitment, resources ■ Organisational Arrangements – Control, Communications, Competence, Co-operation ■ Planning and Implementing, e.g. risk assessment, incident investigation ■ Measuring Performance – indicators, management indices ■ Auditing and Reviewing Performance ■ Health Culture – how the HSMS is functioning, “the way things are done around here on health risk” proactive or reactive or learning ?

  13. 13 POPMAR: HAVS Management: Continuous Improvement POPMAR HAVS Management Health Policy HAVS Policy Org. Arrangements – Control HAVS Management Procedure Low Vibration Tools Procurement Identification of those at risk ie power tool users Org. Arrangements – Communications Managers briefed on procedure Employee Information on HAVS Org. Arrangements – Competence Managers/Supervisors trained on HAVS management Org. Arrangements – Co-operation Managers : HR : OH Provider P lan’ing & Imple - Risk Assessments Document Risk Assessment for Power Tool users P lan’ing & Imple - Health Surveillance Tier approach outcome reported P lan’ing & Imple - Exposure Assessment Exposure measurements from tools Measuring Performance – indicators, management Situation relative to the Action and Limit Value, indices Compliance with health surveillance, Proportion of at risk with Tier 1-2-3-4 assessments Balanced suite of indicators activity and outcome Auditing and Reviewing Performance HAVS System audit Changes to Procedure Changes to work design or tools used

  14. 14 26 elements of Health & Safety Management Maturity RM3 The Railway management Model http://www.rail-reg.gov.uk/server/show/nav.1098 RM3 • Governance, Policy and Leadership What excellence looks like: • Organising for delivery of control and communication • Co-operation, competence and development of employees at all levels • Planning and implementing risk controls • Monitoring, review and audit

  15. 15 RM3 – Stress ■ Information on web ■ Example for stress ■ Pilot at CrossCountry http://orr.gov.uk/what-and- how-we-regulate/health-and- safety/monitoring-and- reporting/occupational- health-and-the-railway- management-maturity-model

  16. 16 OH Management Evidence Matrix ■ Link to evidence matrix for DEEE risk ■ Link to evidence matrix for health management ■ Extract:

  17. 17 OH Management Evidence Matrix ■ Link to evidence matrix for DEEE risk ■ Link to evidence matrix for health management ■ Evaluation of the evidence from 1 to 5 RM3 Guidance Policy page 9 ■ 5 – Excellence ■ 4 – Predictable ■ 3 – Standardised ■ 2 – Managed ■ 1 – Ad Hoc

  18. 18 Co. 1 : Health Risk Management RM3 Radar plot Company 1: Industry management of occupational health 2014-15 Leadership - SP1 Corrective Action / Change management Safety Policy - SP2 - MRA5 Review at appropriate levels - MRA4 Board Governance - SP3 Incident investigation and management - Written Safety Management System - MRA3 SP4 Worker involvement and internal Audit - MRA2 cooperation - OP1 Proactive monitoring arrangements - Competence management system - MRA1 OP2 Emergency Planning - RCS5 Alllocation of responsibilities - OC1 Management and supervisory Control of contractors - RCS4 accountability - OC2 Change management (process, Organisational structure (management engineering, organisational) - RCS3 cascade etc) - OC3 Asset management (including safe Communication arrangements - OC4 design of plant) - RCS2 Safe systems of work including safety System safety and interface critical work - RCS1 arrangements - OC5 Workload planning - PI3 Culture management - OC6 Objective/Target Setting - PI2 Record keeping - OC7 Risk assessment and management - PI1

  19. 19 RM3 Radar Plot RM3 assessment comparison 2010/11 with 2011/12 Leadership - SP1 Corrective Action / Change management -… Safety Policy - SP2 Review at appropriate levels - MRA4 Board Governance - SP3 Incident investigation and management -… Written Safety Management System - SP4 Audit - MRA2 Allocation of responsibilities - OC1 Proactive monitoring arrangements - MRA1 Management and supervisory… Emergency Planning - RCS5 Organisational structure (management… Control of contractors - RCS4 Communication arrangements - OC4 Change management (process,… System safety and interface arrangements… Asset management (including safe design… Culture management - OC6 Safe systems of work including safety… Record keeping - OC7 Workload planning - PI3 Worker involvement and internal… 2010-11 Objective/Target Setting - PI2 Competence management system - OP2 2011-12 Risk assessment and management - PI1

  20. 20 Control of Vibration at Work Regulations, 2005 ■ Reg 7 - requirements for health surveillance if at risk of developing HAVS – see HSE guidance on its website ■ Network Rail Annual Return Report on Network Rail’s website ■ 6277 at risk requiring tier 2 or 3 ■ Plus, 1115 new starters tier 1 = 7,392 ■ HAVS Health Surveillance – 2012 22% Compliance Rate – 2013 36% Compliance Rate – 2014 64% Compliance Rate ■ Inspection activity in Scotland & LNE

  21. 21 Case Studies at orr.gov.uk/what-and-how-we-regulate/health-and- safety/guidance-and-research/occupational-health-guidance/case-studies

  22. 22 HAVS Case Study : Network Rail All routes have developed a HAVS Improvement Plan

  23. 23 What’s going to make a difference in the route ? Leadership and commitment Manager/Supervisor competence

  24. 24 Manager Competence : development of a L3 syllabus and building the case for accreditation ■ 1 st Pilot Course at TPE, Sept 2015 ■ Syllabus developed with CITB ■ “Promising” start, next pilot in Feb

  25. 25 HAVS / MSD / Asbestos / Stress Position Papers …..Effluent & Respiratory Disease in preparation Updated Strategic Risk Priorities Document Chapter 9

  26. 26 Next steps ■ Updating our Work-bank of activities for 2016-17 – Internal and External sense checking – Looking for increased collaboration with the Industry ■ Looking at wider organisational levers for incorporating health risk – Charging regimes, Licence conditions

  27. Thank you ! Any questions ? Claire.dickinson@orr.gsi.gov.uk

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