on life support at home Beyond regulation to innovation and - PowerPoint PPT Presentation

Clean, reliable energy for people on life support at home Beyond regulation – to innovation and improving people’s lives 1

Our Approach IDENTIFY & TRIAL SCALE UP CONDUCT RESEARCH Co-design a pilot to develop solutions Larger roll out of the trial considering To better understand the customers and that meet those needs. lessons learnt from the pilot. their specific needs. LIFE SUPPORT CUSTOMER ROUNDTABLE 2

ECA grant-funded research SCALE UP IDENTIFY & TRIAL CONDUCT RESEARCH Larger roll out of the trial considering Co-design a pilot to develop solutions To better understand the customers and lessons learnt from the pilot. that meet those needs. their specific needs. LIFE SUPPORT CUSTOMER ROUNDTABLE 3

Project timeline Develop research Work with 4 DNSPs Share findings report & present to to develop & with focus group implement survey of DNSPs, ECA & other key customers stakeholders Aug Sep - Dec Jan Feb Mar Jun 2020 2020 2021 2021 2021 2021 Facilitate Develop Analyse Roundtable with customer survey key stakeholders segmentation results & Identify 4 and identify key DNSPS for further recommendations research LIFE SUPPORT CUSTOMER ROUNDTABLE 4

Eligibility criteria • Capacity to work within the Project timeline • Allocate a Project Manager with the capacity to work closely with AEF • Access to your LSC contact information (email address, contact numbers), preferably in a CRM • Commitment to take real action to better support LSC’s LIFE SUPPORT CUSTOMER ROUNDTABLE 5

How to express interest? We will be sending out a link within the next 24 hours for those interested in applying. Closing date to register your Expression of Interest is 25 August 2020. LIFE SUPPORT CUSTOMER ROUNDTABLE 6

Thank you For more information please contact Alison Rowe, CEO Alison.Rowe@aef.com.au