Administrative Office of the U.S. Courts Office of Public Affairs Court Website Toolbox NCBC/FCCA Conference August 2016
Agenda • Introduction • Project Overview • Website Templates • Hosting • Court Seals • GovDelivery • Browsealoud • Google Analytics • Customer Service Offering • Future Enhancements and Collaboration Opportunities • How to Do Something in Drupal • Content Quality & Display Considerations
Agenda • Introduction • Project Overview • Website Templates • Hosting • Court Seals • GovDelivery • Browsealoud • Google Analytics • Customer Service Offering • Future Enhancements and Development Features • How to Do Something in Drupal • Content Quality & Display Considerations
Court Website Toolbox Overview Public Website Templates • 170 courts and probation and pretrial services offices using template • More than 55% of court sites • 101 sites using the AO ‐ hosted environment Appeals Courts: 8 sites District Courts: 59 sites Bankruptcy Courts: 66 sites Probation & Pretrial Services Offices: 37 sites
Mobile-friendly Design
Hosting Develop, migrate, and maintain content within a centrally ‐ located environment, managed by the AO. Hosting services available for templates sites at no cost to the court. Includes Server and site maintenance • Failover and back ‐ up • Security updates • Factors to Consider Common code base • Adding modules/functionality to websites •
Court Seals
Email Subscription Service - GovDelivery
Browsealoud
Google Analytics
Agenda • Introduction • Project Overview • Website Templates • Hosting • Court Seals • GovDelivery • Browsealoud • Google Analytics • Customer Service Offering • Future Enhancements and Collaboration Opportunities • How to Do Something in Drupal • Content Quality & Display Considerations
Customer Service Offering
Documentation Site & Issue Tracker http://webtoolbox.jdc.ao.dcn/ Search for topics • Start a discussion with court community • Submit a support ticket to the AO team •
Urgent Hosting Requests Business Hours • Email AOTXml_HSD_HSB1_WEB and Court_Site_Toolbox@ao.uscourts.gov Off Hours Contact 210 ‐ 428 ‐ 2484
Agenda • Introduction • Project Overview • Website Templates • Hosting • Court Seals • GovDelivery • Browsealoud • Google Analytics • Customer Service Offering • Future Enhancements and Collaboration Opportunities • How to Do Something in Drupal • Content Quality & Display Considerations
DigitalGov Search
Downloadable Mobile-friendly Responsive Site
Template Development: What’s Next? 1. CM/ECF integration? 2. Automated calendars? 3. Other court application integrations? 4. Other features? We need your help!
New Collaboration Group • Court input drives roadmap. • New group to brainstorm and advise. • Join us. • Email: Beth_Grabo@ao.uscourts.gov
Agenda • Introduction • Project Overview • Website Templates • Hosting • Court Seals • GovDelivery • Browsealoud • Google Analytics • Customer Service Offering • Future Enhancements and Collaboration Opportunities • How to Do Something in Drupal • Content Quality & Display Considerations
How to do Something in Drupal I want to customize something on my site, what can I do? ENABLE CSS INJECTION MODULE What is CSS and Examples and Capabilities Suppress Titles • Change border color • Hide div tag when site viewed on mobile device • Example: http://www.cacb.uscourts.gov/judge ‐ contact ‐ list Other Considerations & Precautions Resources: CSS Style Options: http://webtoolbox.jdc.ao.dcn/rwd/node/1040 Intermediate CSS: http://webtoolbox.jdc.ao.dcn/rwd/node/1073
How to do Something in Drupal My clerk wants to see how many people are visiting our site. What tool can I use? ENABLE GOOGLE ANALYTICS MODULE – Contact AO Create Tracking Code ‐ (i.e. http://www.lawb.uscourts.gov) Now What? Training & Resources Google Analytics Learning & Support: https://www.google.com/analytics/standard/resources/ Lynda.com: Google Analytics Essential Training Tracking Internal Search Other Considerations: Google Analytics setup requires a Google Account. Include more than one administrator • Create a generic gmail account associated with your court •
How to do Something in Drupal What can my court use for internal and external manuals? ENABLE BOOK MODULE Example: http://www.ncmb.uscourts.gov/content/online ‐ attorneys ‐ manual Resources: Use of Books: http://webtoolbox.jdc.ao.dcn/drupal/node/241 Drupal Documentation: https://www.drupal.org/documentation/modules/book
How to do Something in Drupal Can the hosted solution display video? What about FTP for download/upload? VIDEO HOSTING AND EMBED OPTIONS Use Embed code offered by most video services including YouTube, Vimeo, etc. • AO video hosting • Contact Cary Casola — cary_casola@ao.uscourts.gov • Example: http://www.orb.uscourts.gov/ecf ‐ online ‐ training http://www.nceb.uscourts.gov/pro ‐ se ‐ videos Other Considerations: Captivate interactive training videos need to be hosted on an external server • Upload mp4 or video file in Drupal • Resources: Embedding Video Content: http://webtoolbox.ao.dcn/documentation/node/1108
How to do Something in Drupal Our court needs a way for people to send us information? What should we use? What about email spam? ENABLE WEBFORM AND CAPTCHA MODULE Example: http://www.mssp.uscourts.gov/contact Other Considerations: Need detail analysis on responses? Use a third ‐ party solution like SurveyMonkey or Google Forms. Resources: Drupal Documentation: https://www.drupal.org/documentation/modules/webform
Agenda • Introduction • Project Overview • Website Templates • Hosting • Court Seals • GovDelivery • Browsealoud • Google Analytics • Customer Service Offering • Future Enhancements and Collaboration Opportunities • How to Do Something in Drupal • Content Quality & Display Considerations
Content Quality & Display Considerations Block Quality Mysterious RSS Icon Font Colors/Size
Images: Quality, Aspect Ratio, Accessibility There is nothing wrong with this picture An important aspect of color on the Web however there is a blur factor. for both low vision and colorblind users is sufficient contrast between Use original source and crop and try to foreground (text or graphics) and the avoid going small to big. background.
Toolbox Contacts Documentation Site & Issue Tracker http://webtoolbox.jdc.ao.dcn/ Team Email Address: Court_Site_Toolbox@ao.uscourts.gov AO Office of Public Affairs Beth Grabo 202 ‐ 502 ‐ 2605 James Davison 202 ‐ 502 ‐ 2347 Emily Poland 202 ‐ 502 ‐ 3026 Jorge Vasquez 202 ‐ 502 ‐ 2617 Court ‐ AO TDY ‐ CACB Kimberly Rubal 213 ‐ 894 ‐ 5741
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