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Mixing Lean UX & Agile Development How to minimize risk, maximize flexibility, and create a loved product. @chemphill courtney@carbonfive.com @carbonfive #GOTOBerlin Courtney Hemphill Partner/Tech Lead @chemphill


  1. Mixing Lean UX & Agile Development How to minimize risk, maximize flexibility, and create a loved product. � � @chemphill courtney@carbonfive.com @carbonfive #GOTOBerlin

  2. Courtney Hemphill Partner/Tech Lead � � @chemphill courtney@carbonfive.com @carbonfive #GOTOBerlin � � �

  3. We used to design and build desktop applications Berkeley Breathed, Bloom County. From http://www.berkeleybreathed.com/

  4. Industrial Efficiency Revolution at Scale Digital Knowledge Revolution at Scale

  5. Multiple inputs and outputs

  6. The future… • AR/VR • No-touch interfaces • Cloud photo by techsoup on Flickr

  7. The Rise of the Labs � • Intuit Horizons • IBM Design Thinking • Capital One Labs • Walmart Labs • Nordstrom Innovation • UK Government 
 Digital Service

  8. Now we design and build: � Products Services Companies Experiences

  9. html5/css3 ruby rapid prototyping visual design interaction design Disappearing Boundaries node.js system operations ethnography postgres data analysis

  10. How do you keep up with all that?

  11. you don’t have to.

  12. we get by with a little help from our friends.

  13. Roles & Responsibilities developer + designer + product owner

  14. One team Everyone participates

  15. Conflicting perspectives are required for creative solutions.

  16. MIT Building 20 The “Magical Incubator”

  17. Pixar Headquarters The legacy of Steve Jobs

  18. Cadence

  19. Techniques

  20. Sprints as Experiments

  21. What is your highest risk, highest reward feature?

  22. Costs vs. Benefits Place your epics or stories as a mechanism for prioritization � � $$$ !!! $ !!! � $$$ ! $ !

  23. Deliverable whole Always try to prioritize using a path to a full deliverable whole.

  24. Just in Time Design

  25. ? Cards

  26. Case Studies nib.ly from

  27. APRIL week 18 MAY Monday reflect & define Tuesday specify Week Wednesday build & refine at a Thursday build & refine Friday Glance customer feedback!

  28. Flexible Schedule

  29. Monday

  30. Charrette!

  31. Retrospective

  32. http://stickies.io

  33. Review User Feedback Stickies Audio Video Notes http://stickies.io

  34. Whiteboard Wireframing

  35. Hypothesis Definition

  36. Clean Up and Prep

  37. Tuesday

  38. The Art of Story Writing

  39. Story Template Title (one line describing the story) Narrative: As a [role] I want [feature] So that [benefit] Acceptance Criteria: (presented as Scenarios) Scenario 1: Title Given [context] And [some more context]... When [event] Then [outcome] And [another outcome]...

  40. Story Mapping http://storymapper.io

  41. Wednesday & Thursday

  42. Feature Development

  43. Whiteboard Wireframing

  44. Living Style Guide & Visual Assets

  45. Designer/Developer Pairing

  46. Designer/Developer Pairing

  47. Story Acceptance (yay!)

  48. Friday

  49. Customer Feedback Prep What are you testing? � What methods will you use to test? � Broad or specific?

  50. Feedback Session

  51. Five on Friday

  52. Hybrid Prototyping

  53. Capture User Feedback! Stickies Audio Video Notes http://stickies.io

  54. Discipline

  55. Conflict that arises is critical to innovation.

  56. Foundations

  57. Foundations Conversations story writing, milestone planning, acceptance �

  58. Foundations Conversations story writing, milestone planning, acceptance � Culture cross-functional teams, design, and dev integration � �

  59. Foundations Conversations story writing, milestone planning, acceptance � Culture cross-functional teams, design, and dev integration � Cadance short term solution-focused product development

  60. Thanks! Courtney Hemphill courtney@carbonfive.com @chemphill @carbonfive

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