Meaningf ngful ul Use Audits The Dev evil is in the Details - PowerPoint PPT Presentation

Meaningf ngful ul Use Audits The Dev evil is in the Details

Introduction Susan Clark, BS, RHIT, CHTS-IM, CHTS-PW Health Info formation Technology Solutions Exec ecutive sclark@ehealthcareconsulting.com

Disclaimer This presentation contains information currently available from Center for Medicare and Medicaid Services (CMS). The intent of this presentation is to facilitate dialogue and is for informational purposes and is current at the time of presentation. Please be aware that changes occur within this program frequently, and without notice. Contact CMS resources for the most current set of regulations and updates. https://www.cms.gov/Regulations-and- Guidance/Legislation/EHRIncentivePrograms/index.html?redirect=/ehrincentiveprograms

History of Meaningful Use ▪ George W. Bush – 2004 Established ONC (Office of National Coordinator through HHS) Mission: “to support the widespread, meaningful use of health IT.” ▪ President Obama – 2009 – HITECH Act (ARRA/Stimulus) Established the EHR incentive-penalty programs ▪ MU has been a program of continual change ▪ 2015 – 2017 Meaningful Use Final Rule (October, 2015) ▪ MACRA (July, 2015) ▪ MIPS NPRM (Summer 2016)

Incentives vs. Penalties • Medicare no longer yields incentive payments, only assesses “payment adjustments” • Medicaid is still paying incentives. This is the last year for which the first year payment of $21,250 may be obtained for AIU. There is no Medicaid penalty.

The Cost of Non- participation…or failing MU If the average provider billed Medicare FFS claims of $250,000 in 2015 = $7500 PEN ENAL ALTY in 2017 *Note - EP hardship exception applications for 2015 are accepted until July.

Stages of Meaningful Use

Reporting Periods 2015-2017 • ALL EP - Any Continuous 90 days 2015 • NEW EP - Any continuous 90 days in the calendar year • RETURNING EP - Full calendar year 2016 • ALL EP – Full calendar year 2017 & Beyond

Requirements at a Glance 10 Objectives 1. Protect Electronic Health Information 2. Clinical Decision Support 3. CPOE 4. E-Prescribe 5. Summary of Care 6. Patient Specific Education 7. Medication Reconciliation 8. Patient Electronic Access 9. Secure Electronic Messaging 10. Public Health Reporting

Who Conducts Audits - Medicare

Who Conducts Audits - Medicaid

When and How ▪ Pre-payment or post-payment ▪ Conducted remotely, but retain the right for onsite review CMS FAQ ▪ Timeframe to respond 7711 ▪ 14 days Medicaid ▪ 30 days Medicare ▪ Extension requests

Audit Determination Outcomes ▪ Pass: ▪ “Based on our review of the supporting documentation furnished by you, we have determined that you have met the meaningful use criteria. Please also note that this audit does not preclude you from future, prior or subsequent year audits .” ▪ Fail: ▪ Appeal ▪ Recoup money – incentive or penalty

Who Gets the Letter? ▪ Assure all providers and associated I&A demographic information is up to date. ▪ MU follows the provider. For those who have left the practice, assure agreements in place for responsibility and provision of the data. ▪ Do provider staff know who to contact if a letter or e-mail arrives?

Maintaining Documentation ▪ Storage medium – mobile media, cloud, paper ▪ Establish Information Governance, ▪ Roles and Responsibilities ▪ Identify data owner, but should not be the only one with data access ▪ Retention period 6 years post attestation ▪ Includes Hardship Exception applications ▪ Documentation for EHR Certification/Vendor Issues (CEHRT Issues) or Lack of Control over CEHRT Availability

“If it wasn’t documented, it wasn’t done.” ▪ Medicaid eligibility encounter data, detailed patient specific reports ▪ Hospitals should maintain documentation that supports their payment calculations. ▪ Proof of certified EHR software ▪ More than 50% of patients recorded in CEHRT

Calculated Measures ▪ Reports must be from CEHRT, vendor logo displayed ▪ Consideration when switching EHRs and maintaining archived legacy data ▪ Display provider or hospital name, time period of report ▪ eRx – permissible and/or available for controlled substance ▪ If have upgraded the product, cannot reproduce the reports accurately to match what was reported.

Non-Calculated Measures ▪ Screen shots with dates that the functionality is available, enabled, and active in the system for the duration of the EHR reporting period. ▪ Medicaid audit has additional open-ended questions – e.g. what formulary does your EHR use? Describe workflow for CDS and how the EHR tracks compliance ▪ Vendor documentation ▪ Patient list actual list of patients PER provider

Public Health Measures ▪ Letter from ISDH portal ▪ Registration is completed during the 1st 60 days of the reporting period ▪ Exclusions – e.g. state does not do syndromic ambulatory, registry does not accept applicable day (GI – colonoscopy and EGD data from ASC, not ambulatory). ▪ Submitting providers via hospital feeds CMS FAQs 14393, 14397, 14401, 13657, 14117, 13653

Specialized Registry Requirements ▪ To qualify fy as a valid d specialized zed registry in 2016, the registry must do the fo following: ▪ Publically declare readiness to accept data (by 1/1/16 or by day 1 of EPs reporting period) and be able to accept electronic submissions – manual data entry into a website does not count ▪ Be able to support the registration/onboarding and production processes ▪ Be able to provide documentation as evidence of data submission

Public Health - ISDH Portal

Security Risk Assessment ▪ Most common audit failure point ▪ Completed yearly within reporting year. ▪ Must show date, person completing assessment ▪ Show at least one item mitigated and plan for remaining items ▪ May be audited by OCR, OIG as well for this, along with HIPAA Privacy Assessment ▪ Assure BAAs in place for all outside companies

Red Flags ▪ Selection of audit subject is based on a risk profile that CMS does not disclose. However, likely factors include: • Skipping program years, or only attesting once • Numerator values of zero • Denominator inconsistencies. E.g. unique patient measures. • Previously failed audit

A Word About Pay-4-Performance Preparing for MIPS MU + PQRS RS = 2018 Medi dicare e FFS Pa Paymen ent fo for maximum um reimbu bursem emen ent!

MU is Not Alone

Is Meaningful Use Ending in 2016? (Hint: NO!) ▪ The MACRA legislation only addresses Medicare physician and clinician payment adjustments. The EHR incentive programs for Medicaid and Medicare hospitals have a different set of statutory requirements. ▪ The approach to meaningful use under MACRA won’t happen overnight. In the meantime, our ex existing regul ulat ations – includ uding meaningfu ful use Stage e 3 – are still in effe fect. ▪ In December, Congress gave us new authority to streamline the process for granting hardship exceptions under meaningful use. This will allow groups of health care providers to apply for a hardship exception instead of each doctor applying individually.

MIPS – It’s coming ▪ Waiting for NPRM ▪ CMS Attestation website actively under construction ▪ Components ▪ VBM-measured quality (up to 30 points) – [PQRS] ▪ VBM-measured resource use (30 points) ▪ MU (25 points) – Meaningful Use ▪ Clinical Practice Improvement (15 points)

Best Practices to Qualify For Maximum Reimbursement? Implement certified EHR technology Meet Meaningful Use requirements Maximize PQRS quality performance scores Attain and maintain PCMH

What Now? ▪ Program management – MU, PQRS, PCMH intertwined ▪ Maintain tracking by provider ▪ Information Governance ▪ Audit response plan ▪ Mock audit by outside party

Resources Medica care & Medica caid EHR R Incenti tive ve Program Basics cs CMS https://www.cms.gov/regulations-and- guidance/legislation/ehrincentiveprograms/basics.html Medica care Re Registr trati tion & & Atte testa tati tion (includes links to the Medicare & Medicare attestation user guides (page-by-page screen shots): https://www.cms.gov/regulations-and- guidance/legislation/ehrincentiveprograms/registrationandattestation.html CMS S Supporti ting g Docu cumentati tion for Audits ts https://www.cms.gov/regulations-and- guidance/legislation/ehrincentiveprograms/downloads/ehr_supportingdocumentation_audits.pdf CHPL-Certi tified Product ct List t http://oncchpl.force.com/ehrcert CMS S FAQ https://questions.cms.gov/ ISDH Public c Health th www.MeaningfulUse.ISDH.IN.GOV 2015 – 2017 Meaningf gful Use Final Rule https://www.federalregister.gov/articles/2015/10/16/2015- 25595/medicare-and-medicaid-programs-electronic-health-record-incentive-program-stage-3-and- modifications

Questions?