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Macquarie Investor Conference Presentation WA Forum, Perth WA By Chris Sutherland, Managing Director 16 October 2013 Important notice and disclaimer The information contained in this presentation is for information purposes only and does not


  1. Macquarie Investor Conference Presentation WA Forum, Perth WA By Chris Sutherland, Managing Director 16 October 2013

  2. Important notice and disclaimer The information contained in this presentation is for information purposes only and does not constitute an offer to issue, or arrange to issue, securities or other financial products. The information contained in this presentation is not investment or financial product advice and is not intended to be used as the basis for making an investment decision. This presentation has been prepared without taking into account the investment objectives, financial situation or particular needs of any particular person. Before making an investment decision, you should consider, with or without the assistance of a financial adviser, whether an investment is appropriate in light of your particular investment needs, objectives and financial circumstances. Past performance is no guarantee of future performance. No representation or warranty, express or implied, is made as to the fairness, accuracy, completeness or correctness of the information, opinions and conclusions contained in this presentation. To the maximum extent permitted by law, none of Programmed Maintenance Services Limited, its directors, employees or agents, nor any other person accepts any liability, including, without limitation, any liability arising out of fault or negligence, for any loss arising from the use of the information contained in this presentation. In particular, no representation or warranty, express or implied, is given as to the accuracy, completeness, likelihood of achievement or reasonableness of any forecasts, projections, prospects or returns contained in this presentation. Such forecasts, projections, prospects or returns are by their nature subject to significant uncertainties and contingencies. This presentation should be read in conjunction with the 2013 Annual Report which can be found on the Programmed website at www.programmed.com.au. 2

  3. Safety pause Programmed starts every formal meeting with a safety pause. Today, I wish to focus on behaviour at home 3 3

  4. To be a leading provider of staffing, maintenance and Our Vision: facility management services, without injury SAFETY HONESTY RECOGNITION TEAMWORK ACCOUNTABILITY & INTEGRITY & ENJOYMENT Safety is paramount. We respect everyone’s We encourage Our business We recognise and We will act to ensure relationships are reward outstanding contribution by working individuals and teams the safety and based on fair, open, achievement, and together to achieve to take responsibility environmental well- common goals and and ownership of the and ethical principles. provide opportunity for being of our project outcomes. Our process, and the We take pride in the our employees to customers, the public sense of team extends outcome, through way we work with our develop and and ourselves. customers and succeed. We create to building long-term decisive leadership communities, the an environment for customer and and initiative. community integrity of our every team member relationships for the services, and doing to have a positive, benefit of all. what we say we are enjoyable and going to do. rewarding work experience. 4

  5. Programmed Today 10,000+ employees 100+ offices around Australia and NZ $1500 million+ revenue 5

  6. Our Structure Customers contract a PROPERTY & RESOURCES complete MANAGEMENT INFRASTRUCTURE and / or maintenance SOLUTION Marine Facility Management Marine Manning Facility Management Vessel Management Operational Support Catering Complete Maintenance Services Construction Manning Rig and Production Operators Logistics Customers contract the Property Services TASK capability Maintenance Painting Grounds Corporate Imaging (Mining & Process) Electrical & Lighting Maintenance Audio Visual, Data and Communications Shutdowns Specialist Turf Maintenance Construction Support INTEGRATED WORKFORCE Customers contract the STAFFING service Recruitment and Labour Hire Services 6

  7. The Programmed Difference The Programmed Difference are the core attributes of our company that support all the services we deliver;  Our ability to recruit and develop the right people  Our ability to deploy the right person with the competency to each job  Our ability to get safety right on the ground  Our ability to manage IR in an increasingly difficult environment  Our ability to manage HR in an increasing regulatory environment  Our ability to deliver operational improvements , flexibility and high levels of satisfaction to our customers 7

  8. Strategy To achieve our vision, we have a plan built on 4 key components. 1 . Safety 2 . People and Culture 3 . Systems and Integration 4. Growth a) marketing and customer development b) build scale c) expansion in resources d) expansion in public infrastructure 8

  9. Strategy To achieve our vision, we have a plan built on 4 key components. 1 . Safety Current key activity; • 2 . People and Culture critical risk standards • life saving rules 3 . Systems and Integration • behavioural tools 4. Growth • risk assessments a) marketing and customer development b) build scale c) expansion in resources d) expansion in public infrastructure 9

  10. Strategy To achieve our vision, we have a plan built on 4 key components. 1 . Safety Current key activity; • educate our people to 2 . People and Culture understand and deliver the “Programmed Difference” 3 . Systems and Integration • develop further our customer 4. Growth service culture a) marketing and customer development • common customer b) build scale satisfaction measure c) expansion in resources d) expansion in public infrastructure 10

  11. Strategy To achieve our vision, we have a plan built on 4 key components. 1 . Safety Current key activity; • 2 . People and Culture single business system with strong field mobility, online apps and CRM 3 . Systems and Integration • align KLM and Turnpoint to 4. Growth Programmed brand a) marketing and customer development b) build scale c) expansion in resources d) expansion in public infrastructure 11

  12. Strategy To achieve our vision, we have a plan built on 4 key components. 1 . Safety Current key activity; • 2 . People and Culture industry plans • online investment 3 . Systems and Integration • oil & gas 4. Growth • water a) marketing and customer development • b) build scale universities c) expansion in resources • race tracks / sports fields d) expansion in public infrastructure 12

  13. Current Market Conditions Market conditions experienced throughout our first half which ended Sept 30, remain consistent with our statements made at both our full year results release in May 2013 and our AGM in August 2013. Activity across a range of industry sectors that we serve remain subdued with customers focusing on lowering costs to improve their own business performance. Demand to hire new staff across a range of industries remains flat, as evidenced by recent employment data. 1 However we have good visibility of future work opportunities from both the oil and gas and public infrastructure sectors. Importantly we have been successful in securing a $100m of marine services work associated with Inpex’s Ichthys project as well as further works associated with both the Gorgon and Wheatstone projects. We have a range of new opportunities developing across the public infrastructure space as governments and their trading enterprises seek to lower costs and look to greater outsourcing of services. 1. ABS Employment Data Oct 2013 13

  14. Offshore Oil and Gas Visibility of future work opportunities ‐ Gorgon…FY14 ‐ Wheatstone…FY15 ‐ Ichthys…FY15 /16 ‐ Prelude…FY17 / 18 (under tender) 14

  15. Programmed has taken a 27.5% stake in Oneshift 15

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