LOW-INCOME PROGRAM IMPROVEMENT OPPORTUNITIES 2019-2021 Residential Planning Workshop #3 ► December 5, 2017
OVERVIEW ► Lifetime electric savings and associated spending have implications for future Program participation levels and savings goals. − Loss of lighting does not eliminate current program model, but puts a great deal of pressure to identify new measures and cost efficient strategies. “Centennial Light”, 1901, Livermore, CA www.ma-eeac.org Low-Income Program Improvement Opportunities | 2
KEY FACTORS TO CONSIDER ► Braids federal funding weatherization resources − Supports a more hands-on customer experience and deeper retrofits, but − May prohibit possible innovations ► Provides energy efficiency services to a demographic that has distinct needs − Includes elderly, disabled, and households in which English is not the primary language spoken, but − Also may include populations seeking a differing approaches in measure and service delivery ► Need additional information − Processes and protocols − Eligible participation potential www.ma-eeac.org Low-Income Program Improvement Opportunities | 3
OPPORTUNITIES | 4
IDENTIFY NEW AND EXPAND CURRENT SAVING MEASURES ► New measure examples − Multi-zone air-source heat pumps − Phase change material − Integrated energy controls ► Expand current measure examples − Early retirement clothes washers − Individual air-source heat pumps ► Identify opportunities to integrate active demand management measures ► Search for opportunities to co-fund projects with other industries/ sectors www.ma-eeac.org Low-Income Program Improvement Opportunities | 5
PROVIDE MORE SPECIFIC DETAILS ON PROGRAM PROCESSES ► Low-Income rate registration process ► Single family (2-4 units) protocol when all units do not meet 50% threshold ► Multi-family roadmap ► Quality control inspections ► Describing federal requirements/standards throughout the entire process description www.ma-eeac.org Low-Income Program Improvement Opportunities | 6
PARTICIPATION POTENTIAL ► Show and verify data collection and management system and tools (e.g., GIS “hot-spotting”) available for reporting to EEAC to support assessment of participation potential and equitable program participation and planning strategies ► Consider a low-income participation study www.ma-eeac.org Low-Income Program Improvement Opportunities | 7
MULTI-FAMILY REFINANCING ► Bolster work with multi- family stakeholders ► Ensure full advantage is taken of refinancing cycle opportunities www.ma-eeac.org Low-Income Program Improvement Opportunities | 8
MARKET RATE INNOVATIONS ► Ensure regular communications between the market rate program innovation process and the Low-Income Program − Identify opportunities to leverage and to avoid potential confusion for Low- Income Program participants www.ma-eeac.org Low-Income Program Improvement Opportunities | 9
RECOMMENDATIONS ► Identify and support new and enhanced electric and gas measures and innovative strategies to make up for lost lighting savings ► Identify opportunities for achieving additional cost efficiencies as the ability to claim savings for a key low-cost measure-lighting-decreases ► Include information in 2019-2021 Plan regarding key program processes and protocols to support assessment of performance and identification of continuous improvement opportunities www.ma-eeac.org Low-Income Program Improvement Opportunities | 10
RECOMMENDATIONS ► Assess gaps in participation and demonstrate plans achieving equivalent and proportional services regardless of geography as necessary ► Develop and demonstrate alternative measure packages and service delivery models to serve a wider and diverse range of customer needs and interests ► Ensure communication between the market rate and Low-Income Programs to identify and coordinate program innovations when applicable www.ma-eeac.org Low-Income Program Improvement Opportunities | 11
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