Lets Get Networking! Tuck away your cell phone Reflect on the most - PowerPoint PPT Presentation

Let’s Get Networking!  Tuck away your cell phone  Reflect on the most rewarding experience you’ve had as a volunteer yourself  Think of three adjectives that describe how you felt as a result of that volunteer experience  Share the story with someone nearby

Engaging for Impact Lisa Humenik lwhumenik@msn.com

Objectives  Explore the reasons why organizations engage the community in their work  Identify components needed to become a service enterprise  Understand a broad spectrum of volunteerism & create a plan to strengthen volunteer engagement in your organization and/or community

Planning for Engagement  What will more effective engagement make possible?  For whom?

Authentic engagement . . . . . . widens the circle of involvement . . . connects people to each other . . . creates communities of action . . . promotes fairness

Authentic engagement has . . . . . . honesty . . . transparency . . . Trust Terms of Engagement: New Ways of Leading and Changing Organizations Richard H. Axelrod

Why Engagement? If your organization had unlimited resources, would you still want or need volunteers? October 2, 2014

Service as a Strategy Service is most effective when it is part of the program design and less so when it is an afterthought. October 2, 2014

Cycle of Ineffective Volunteer Management Need assistance to achieve mission Little Finds financial achievement; resources volunteers deficient blamed Staff member Leadership looks loosely oversees for “free” labor volunteer effort Issues a call for volunteers; may or may not be a good match

Volunteer Management Infrastructure What are the elements that need to be in place in order to have a high impact volunteer program? October 2, 2014

Volunteer Management Infrastructure  Planning & resource allocation  Designing volunteer work  Recruitment & public relations  Screening & selection  Orientation & training  Supervising & partnering with volunteers  Recordkeeping & reporting  Recognition  Evaluation

The Paradigm Project October 2, 2014

Changing the Paradigm Traditional Volunteer Engaging for Impact Program Model Volunteers serve in Volunteers are central peripheral functions to accomplishment of agency mission

Changing the Paradigm Traditional Volunteer Engaging for Impact Program Model Volunteer program Involvement of exists because of volunteers is tied to history, accident, the strategic plan for inertia the organization

Changing the Paradigm Traditional Volunteer Engaging for Impact Program Model Management of Volunteer volunteers is involvement & centralized in the supervision is volunteer “program” everyone’s responsibility

Changing the Paradigm Traditional Volunteer Engaging for Impact Program Model Volunteers are second Volunteers are equal class workers partners with equal involvement

Changing the Paradigm Traditional Volunteer Engaging for Impact Program Model Volunteers are just Volunteers have there to do a job creative ideas

Changing the Paradigm Traditional Volunteer Engaging for Impact Program Model Volunteers are Volunteers are thought of as bringing thought of as nice the assets of the “add ons ” community to the organization

When Engaging for Impact:  Lay the foundation through mission and vision  Combine inspiring leadership with effective management  Build understanding and collaboration  Learn, grow, and change

Reimagining Service  Service Nation/Be the  Deloitte Change  Gap, Inc.  Points of Light  Stanford University Institute  Sagawa/Jospin  United Way  Bank of America  Experience Corps Foundation  Independent Sector  Target  Volunteer Match  TCC Group  Habitat for Humanity  Case Foundation  City Year

Reimagining Service  Identify key characteristics and critical success factors  Illuminate behaviors and best practices  Inform the refinement of the Service Enterprise model  Provide insight into the operation of Service Enterprise organizations  Compile research data and reports

Percent of Nonprofits Conducting “Effective” Volunteer Management Practices 35% 30% 30% 27% 26% 25% 25% 21% 20% 13% 15% 8% 10% 6% 5% 0%

Nonprofit Service Enterprise Detailed strategic plan Partnerships Prioritized with other initiatives organizations Nonprofit Ongoing need Standardized Service for funding training Enterprise Clear on- Volunteer boarding and tracking system expectations Leverage technology for communications

Traditional Volunteer Roles  Board service  Administrative tasks  Fundraising

Engaging for Impact  Many pairs of hands  Community knowledge  Pro bono  Community  Social capital ownership building  Leadership  Extra caring  Consistency  Community knowledge  Up and coming talent Sagawa, Shirley (2010). The American Way to Change: How National Service & Volunteers are Transforming America, San Francisco: Jossey-Bass.

The Volunteer Involvement Framework™ CONNECTION TO SERVICE Affiliation Focus Skill Focus • Corporate days of service with work teams • A one- time audit of an organization’s finances by a professional accountant • Weekend house -build by a local service club • A sports club teaching a youth group a particular Episodic • Park clean -up event or trail maintenance skill and hosting youth for an event • Walkers, bikers, runners for annual fundraiser. • A student completing a degree requirement. TIME FOR SERVICE • A chef preparing a meal for a fundraiser • Youth mentor • Pro bono legal counsel • Troop leader • No -cost medical service by a physician, EMT, nurse, counselor, etc. • Sunday School teacher Long Term • Volunteer fire fighter • Environmental sustainability advocate • Loaned executive • Hospice visitor • Board member • Park host or docent • Thrift store manager • Auxiliary member or trustee

The Volunteer Involvement Framework™ How can we most effectively manage & engage each type of volunteer? October 2, 2014

Initiatives & Trends  National Service  Cities of Service  Youth Volunteerism/Service Learning

Measuring Engagement  What will more effective engagement make possible?  For whom?

Objectives  Explore the reasons why organizations engage the community in their work  Identify components needed to become a service enterprise  Understand a broad spectrum of volunteerism & create a plan to strengthen volunteer engagement in your organization and/or community

Engaging for Impact Lisa Humenik lwhumenik@msn.com