Lectures 1&2: Introduction to Lectures 1&2: Ω Introduction to Overview Overview Supply Chain Management Supply Chain Management � Course Outline � Preliminary Notions Ω � Objective and Importance of Supply Chain Quality Assurance in Supply Chain � Supply Chain Activity Levels Management (INSE 6300/4-UU) � Process Views Winter 2011 � Ω Ω Course Outline Course Outline Course Outline Course Outline � Instructor: Dr. J. Bentahar � Course Web: � Office: EV7.630 http://www.ciise.concordia.ca/~bentahar/inse6300.html � Lecture notes � Lectures: Monday, 17h45 – 20h15 � Assignment � Office Hours: Thursday, 10h00 – 12h00 � Useful links � Phone: 848-2424 ext. 5382 � Useful information � E-Mail: b entahar@ciise.concordia.ca � � Printed with FinePrint - purchase at www.fineprint.com
Ω Ω INSE 6300/4- INSE 6300/4 -UU UU � Quality Assurance in Supply Chain Management: � Supply chain operations, activities, and processes � Quality assurance in these processes � Engineering vs. business perspective � Objectives: � To discover and learn various concepts and techniques related to supply chain and quality assurance � To learn to apply these techniques � To develop critical thinking skills Software Systems Procurement � � Ω Ω INSE 6300/4- INSE 6300/4 -UU UU Textbooks Textbooks Quality Assurance � 1) Supply Chain Management: Strategy, In Supply Chain Management Planning, and Operation. (4th Edition), 2009 Performance, Supply Chain Quality Assurance Metrics, Engineering System � Supply chain management and quality assurance and Quality Attributes principals: supply chain performance, drivers, and metrics, supply chain network design, planning demand, managing inventories, managing Information Decision Designing the Supply Chain Inventory Managing Technology in Support Supply Chain uncertainty, and coordination Coordination Management Uncertainty a Supply Chain Systems Network � � Printed with FinePrint - purchase at www.fineprint.com
٠٠Textbooks Textbooks Textbooks Textbooks � 2) Designing & Managing the Supply � 3) Research Papers Chain: Concepts, Strategies, and Case � Challenging and open problems Studies. 2006 � Verification and Validation � New developments within information � Supply chain principals and challenging issues: technology: inventory management, supply chain integration, � Intelligent Agents Managing uncertainty, information technology and decision support systems for supply chain � Simulations management � Decision Support Systems � �� ٠٠Requirements and Grading Requirements and Grading Important dates Important dates Project proposal January 31, 2011 � One individual/group assignment � 15% Assignment February 07, 2011 � One in-class mid-term exam (closed book) Mid-term February 14, 2011 � 25% Project presentation March 28, 2011 � One in-class final exam (closed book) � 35% Final exam April 04, 2011 � One team project (2~3 members, presentation Project report April 11, 2011 + report) � 25% �� �� Printed with FinePrint - purchase at www.fineprint.com
٠٠Project Project Question Question � Project proposal � Please describe briefly about yourself: � Deadline: January 31, 2011 � Academic background � Team members � Industry experience � Topic and title � Abstract � Research domains you are interested in � Main references �� �� ٠٠Overview Overview Definitions Definitions � A supply chain consists of all parties � � Course Outline involved, directly or indirectly, in fulfilling � Preliminary Notions a customer request � The supply chain includes all functions � Objective and Importance of Supply involved in receiving and filling a Chain customer request � Supply Chain Activity Levels (Supply Chain Management) � Process Views �� �� Printed with FinePrint - purchase at www.fineprint.com
Ω Ω Definitions Definitions Definitions Definitions � Supply Chain management is a set of � Supply chain management deals with approaches utilized to efficiently integrate the control of materials, information, and suppliers, manufacturers, warehouses, and financial flows in a network consisting of stores, so that merchandise is produced and distributed at the right quantities, to the right suppliers, manufacturers, distributors, locations, and at the right time, in order to and customers minimize “systemwide” costs while satisfying service level requirements (Stanford Supply Chain Forum Website) (Designing & Managing the Supply Chain) �� �� The Supply Chain The Supply Chain The Supply Chain Network The Supply Chain Network Ω Ω �� �� Printed with FinePrint - purchase at www.fineprint.com
٠٠Supply Chain Stages or Parts Supply Chain Stages or Parts Supply Chain Example: Printer Supply Chain Example: Printer �� �� Supply Chain Management: A Supply Chain Management: A ٠٠Supply Chain Considerations Supply Chain Considerations Systems Engineering Approach Systems Engineering Approach � Systems engineering: the art and Product Planning Design Development science of creating a product or service based on phased efforts: � Definition, design, development, production Supply Chain Customer Service and maintenance activities Request Levels Management � Supply chain management and systems engineering have the same objective: Marketing Transportation Inventory � Producing high quality products fulfilling Control the customer requirements �� �� Printed with FinePrint - purchase at www.fineprint.com
Supply Chain Management: A The Systems Engineering Life Supply Chain Management: A The Systems Engineering Life ٠٠Systems Engineering Approach Cycle Systems Engineering Approach Cycle Utilization Phase Acquisition Phase � Systems engineering: a management technology that controls a total system life cycle process � Systems engineering focuses on: Conceptual and Detail Design Production Product Use, � Defining customer needs and required functionality, Preliminary and and/or Phase-out, and Design Development Construction Disposal � Documenting requirements, � Proceeding with design synthesis and system validation � Like systems engineering, Supply chain management NEED considers both the business and technical needs of all customers �� �� ٠٠Flows in a Supply Chain Flows in a Supply Chain Flows in a Supply Chain Flows in a Supply Chain � Three flows: material, information, financial Information � Downstream � Material Product Customer � Parts and products � Information Funds � Production capacity, delivery schedule � Financial � Invoices, credit, funds �� �� Printed with FinePrint - purchase at www.fineprint.com
Challenges in Supply Chain Challenges in Supply Chain Challenges in Supply Chain Challenges in Supply Chain Ω Ω Management Management Management Management � Uncertainty � Complex supply chain network � Ex) worldwide suppliers � Complex product structure � Ex) product contains many hardware and software components � Decentralized control Ex) functional teams focused on narrow functional goals � � Increasing pressure for customer service � Multiple sources of uncertainty and variability � Ex) demand, supply, and process variability �� �� Challenges in Supply Chain Challenges in Supply Chain Challenges in Supply Chain Challenges in Supply Chain Ω Ω Management Management Management Management � Uncertainty is the most significant threats to � Different stages in the supply chain have different supply chain quality conflicting objectives: � Objective of suppliers: manufacturers purchase large � Three main sources of uncertainty in supply quantities with flexible delivery date chains: � Manufacturers need to be flexible to their customers’ need � � � � Suppliers goals are in direct conflict with the manufacturers � Demand variability � Ex) difficulty in forecasting sales objectives � Process uncertainty � Manufacturers objectives of making large production � Ex) unexpected downtimes and yield losses conflicts with the objective of warehouses and distribution � Supply uncertainty centers to reduce inventory � Ex) supplier deliveries are late �� �� Printed with FinePrint - purchase at www.fineprint.com
Order Variations Order Variations ٠٠Matching Supply with Demand Matching Supply with Demand � One of the most important issues in quality supply chain management � Matching supply with demand � Firms that are better at matching supply with demand enjoy a significant competitive advantage �� �� Quality Management in Supply Quality Assurance: Supply Chain Quality Management in Supply Quality Assurance: Supply Chain ٠٠Chain Process Design Chain Process Design � Quality issues Supply Chain Quality � Quality attributes Quality of Design Quality of Conformance � Managing uncertainty � Managing inventory Supply Chain Supply Chain Supply Chain Product Design Process Design Control Monitoring � Designing the supply chain network Quality Planning (Quality Assurance) Quality Control Quality Improvement �� �� Printed with FinePrint - purchase at www.fineprint.com
Recommend
More recommend
