June 2020 Pulse Poll Business Recovery Insights: The Mindset of Georgia’s Employees Today Note: We invite you to use these images for your business communications. Please credit goBeyondProfit for the insights. Contextual details are provided in the downloadable report and Press Release available on goBeyondProfit.org. goBeyondProfit is a statewide alliance launched by business leaders for business leaders to spur corporate generosity and improve people’s lives. 1
Methodology • An online survey was conducted among employed Georgians between June 4-7, 2020. • goBeyondProfit contracted with Dynata, a provider of first-party data contributed by people who opt-in to participate in surveys and market research, for the sample. • Respondents qualified for the survey if they were employed by a company that has a Georgia presence or a Georgia office. Respondents indicated their work was in the full range of workplace environments from office to manufacturing. • The survey drew 569 completes. At a 95% confidence level, the survey has an error range of +/- 4%. • Survey lead: Sheri Sorrell, Director, Intelligence & Analytics at Jackson Healthcare 2
Summary • Most of our respondents worked in an office prior to the pandemic (31%), followed by retail/restaurant (14%), hospital/emergency/healthcare (12%) and school/educational facility (12%) • In employer’s pandemic response, respondents rated them most highly in demonstrating care for employees (mean 4.10) and communicating well with transparency (mean 3.95) • Employers’ pandemic response has engendered a higher level of trust and loyalty in employees. 57% rated their level of trust and loyalty for their employers higher than it was before the pandemic. • Employees most want to feel secure that their workplace is a safe physical environment (mean 4.22) and to feel appreciated and valued by the business (4.17) • Employees gauge their mental well-being at a 3.59 and their work productivity 3.48 on a five point scale • Employees are most worried about job security (25%), coronavirus exposure (23%) and the health of family/myself/friends (23%) 3
Workplace Settings Prior to Pandemic “Which of the following best describes your work setting prior to the pandemic?” Other 4% Vehicle / Transportation 5% Outdoors 6% Multiple Sites Daily 7% Manufacturing / Processing 9% School / Educational Facility 12% Hospital / Emergency / Healthcare 12% Retail / Restaurant 14% Office 31% 0% 5% 10% 15% 20% 25% 30% 35% 4
Rating Employer’s Pandemic Response “How would you rate your employer’s pandemic response on…” Mean: Mean: Mean: Mean: Mean: 4.10 3.95 3.83 3.84 3.83 100% 2% 3% 4% 4% 5% 6% 8% 8% 8% 8% 90% 16% 80% 19% 20% 23% 23% 70% 60% 32% 30% 33% 50% 31% 31% 40% Top Two Top Two Top Two Top Two Top Two Box: Box: Box: 30% Box: Box: 76% 70% 67% 65% 65% 44% 20% 40% 34% 34% 34% 10% 0% Demonstrating care for Communicating well with CEO/President visibility and Outreach to help community Adapting the business to employees transparency to employees accessibility needs market shifts Excellent Good Average Poor Terrible 5
Level of Trust and Loyalty for Employer Compared to before Pandemic “Based on their pandemic response, how would you characterize the level of trust and loyalty you have for your employer compared to before the pandemic?” 40% 34% 35% 32% Mean 3.71 30% 25% 25% 20% 15% 10% 4% 4% 5% 0% Much higher Slightly higher About the same Slightly lower Much lower 6
Employee Workplace Wishes “How strongly do you agree or disagree with each of the following statements? I want to (my)…” Mean: Mean: Mean: Mean: Mean: Mean: Mean: 4.17 4.12 4.14 4.22 4.11 4.02 3.88 100% 90% 16% 21% 17% 16% 16% 80% 23% 21% 70% 20% 26% 22% 28% 60% 31% 21% 26% 50% Top Top Top Top Top Top Top Two Two 40% Two Two Two Two Two Box: Box: Box: Box: Box: Box: 30% Box: 78% 75% 55% 75% 75% 75% 53% 52% 66% 68% 47% 47% 44% 20% 40% 10% 0% Feel appreciated and Feel a sense of Feel secure that Employer to Allow work location Employer to Understand that valued by the business purpose in my work workplace is a safe communicate the flexibility between communicate sometimes I am physical environment steps they're taking to home and work frequently about emotionally impacted make workplace safe business recovery progress Strongly agree Somewhat agree Neither Somewhat disagree Strongly disagree 7
Work Productivity and Mental Well- Being ”How would you characterize your work productivity overall right now compared with before the pandemic?” “How would you characterize your mental well-being now?” Mean: 3.48 Work productivity now 3% 12% 40% 27% 19% Mean: 3.59 Mental well-being 3% 13% 28% 34% 22% 0% 10% 20% 30% 40% 50% 60% 70% 80% 90% 100% 1 2 3 4 5 8
Top Worries “In relation to your job, what are you most worried about right now? Please choose one.” 30% 25% 25% 23% 23% 20% 15% 11% 9% 10% 7% 5% 0% Job security, financial Coronavirus exposure Health of my None of these - no worries Advancing work skills and Family logistics well-being family/myself/friends development 9
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