Investigating the factors affecting employee motivation towards the - PDF document

Investigating the factors affecting employee motivation towards the organizational performance of ID’s Finance Company PLC, Sri - Lanka Submitted in the partial fulfillment for the award of Graduate Diploma in Management Indika Dissanayake 422071423 Professional Project Module GDM 406 7976 words 25 July 2015

DECLARATION I declare that this Professional Project is an original work carried out by me under the supervision of Dr. Bandara Wanninayake Module Tutor and submitted in the partial fulfillment of the requirement for the award of Graduate Diploma in Management. : ………………………….. Signature : …………………………… Name

TABLE OF CONTENTS Page No Abstract ----------------------------------------------------------------------------------------------------1 1.0 Introduction -------------------------------------------------------------------------------------------2 1.1 Background to the organization------------------------------------------------------------2 1.2 Project Rationale-----------------------------------------------------------------------------3 1.3 Current Situation-----------------------------------------------------------------------------3 1.4 Research Problem----------------------------------------------------------------------------3 1.5 Research Questions--------------------------------------------------------------------------3 1.6 Project Objectives---------------------------------------------------------------------------4 1.7 Significance of the study-------------------------------------------------------------------4 2.0 Literature Review ------------------------------------------------------------------------------------5 2.1 Definition of Motivation--------------------------------------------------------------------5 2.2 Attitude towards employee Motivation---------------------------------------------------6 2.3 Employee motivation vs. Organizational performance---------------------------------6 2.4 Factors affecting Employee Motivation--------------------------------------------------7 2.4.1 Pay----------------------------------------------------------------------------------8 2.4.2 Rewards and Recognition-------------------------------------------------------9 2.4.3 Promotion and Growth ---------------------------------------------------------10 2.4.4 Appreciation----------------------------------------------------------------------12 2.4.5 Leadership-------------------------------------------------------------------------13 2.5 Chapter summary----------------------------------------------------------------------------14 3.0 Methodology ------------------------------------------------------------------------------------------15 3.1 Overview of the research-------------------------------------------------------------------15 3.2 Research philosophy and Objectives -----------------------------------------------------15 3.3 Research approach --------------------------------------------------------------------------17 3.4 Research strategy----------------------------------------------------------------------------18 3.5 Methodology choice-------------------------------------------------------------------------19 3.6 Research Instrument-------------------------------------------------------------------------20 3.7 Time horizon----------------------------------------------------------------------------------21

3.8 Data collection method-----------------------------------------------------------------------22 3.9 Population--------------------------------------------------------------------------------------23 3.10 Sampling methods---------------------------------------------------------------------------23 3.11 Sample size-----------------------------------------------------------------------------------23 3.12 Pilot Survey----------------------------------------------------------------------------------24 3.13 Limitations of research methodology-----------------------------------------------------25 3.14 Ethical approach to research---------------------------------------------------------------25 3.15 Chapter summary----------------------------------------------------------------------------25 4.0 Findings and Analysis---------------------------------------------------------------------------------26 4.1 Socio- Demographic Characteristics of the Respondents-------------------------------26 4.1.1General Question -1 --------------------------------------------------------------27 4.1.2 General Question -2 --------------------------------------------------------------28 4.1.3 General Question -3 --------------------------------------------------------------29 4.1.4 General Question - 4 -------------------------------------------------------------30 4.1.5 General Question -5 --------------------------------------------------------------31 4.1.6 General Question -6 --------------------------------------------------------------32 4.2 Motivational Factors for employees at ID’s Finance company PL --------------------33 4.2.1General Question -7 --------------------------------------------------------------33 4.2.2General Question -8 --------------------------------------------------------------35 4.2.3General Question -9 --------------------------------------------------------------36 4.2.4General Question -10 ------------------------------------------------------------37 4.2.5General Question -11 ------------------------------------------------------------38 4.2.6General Question -12 ------------------------------------------------------------39 4.2.7General Question -13 ------------------------------------------------------------40 4.2.8General Question -14 ------------------------------------------------------------41 4.2.9General Question -----------------------------------------------------------------43

5.0 Conclusion and Recommendations----------------------------------------------------------------47 5.1 Discussion of research questions ---------------------------------------------------------47 5.2 Discussion of research objectives--------------------------------------------------------48 5.3 Recommendations--------------------------------------------------------------------------49 5.4 Limitations----------------------------------------------------------------------------------51 5.5 Conclusion----------------------------------------------------------------------------------51 6.0 References -------------------------------------------------------------------------------------------52 7.0 Appendix(Time Schedule) -----------------------------------------------------------------------65 8.0 Appendix (Questionnaire)------------------------------------------------------------------------66 List of Figures Contents Page no Figure 1: Different research philosophies-----------------------------------------------------------16 Figure 2: Positivist Approach-------------------------------------------------------------------------17 Figure 3: Characteristics of deductive and inductive approach-----------------------------------18 Figure 4: Data collection methods--------------------------------------------------------------------19 Figure 5: Qualitative and Quantitative research-----------------------------------------------------20 Figure 6: Advantages and Disadvantages of Open and Closed Questions-----------------------21 Figure 7: Advantages and Disadvantages of using questionnaires--------------------------------22 Figure 8: Justification for random sampling method------------------------------------------------24 Figure 9: Representation of the branch----------------------------------------------------------------27 Figure 10: Representation of the designation---------------------------------------------------------28 Figure 11: Representation of department--------------------------------------------------------------29