INTRODUCING SUPPORT SYSTEMS FOR SAAB ELECTRONIC WARFARE Mikael Larsson OEWESF Systems Engineering Ulf Carlsson Syntell/SAAB Kockums ||||||||||| Issue A Page 1 COMPANY UNCLASSIFIED
WE SELL SYSTEMS TO OUR CUSTOMERS Life cycle steps Weapon System Enabling Systems Development Test Training Training Disposal JAS 39 Gripen System System System System System Consists of Support/ Support/ Production Deployment Maintenance Maintenance System System System System Electronic Engine Radar Warfare (Subsystem) (Subsystem) (Subsystem) Issue A Page 2 COMPANY UNCLASSIFIED
SYSTEMS ENGINEERING IS ESSENTIAL SAAB as a supplier today has to think in systems and life cycles much more than previously when FMV did it for us (Compare with Ericsson & Televerket) ISO/IEC 15288 is a foundation for this CM plays an important role in ISO/IEC 15288 and is absolutely crucial for success in managing the entire life cycle CONCEPT DEVELOPMENT PRODUCTION UTILIZATION & INITIAL RETIREMENT STUDIES SUPPORT Issue A Page 3 COMPANY UNCLASSIFIED
WHAT’S IN IMPROVEMENT OF THE SUPPORT CAPABILITY? Start to treat Maintenance & Support as a system on its own Improve our capacity to integrate products with their support and maintenance systems Improve the capability to do Logistics Support Analysis, LSA (In short: What maintenance tasks to do and how to do it) Improve feedback from the fleet of products in utilization (Failure Reporting, Analysis and Corrective Action System, FRACAS) Improve on Configuration and Change Management of manufactured products till they are scrapped Improve on how to create, package and supply services (e.g. on site support, training, etc) Issue A Page 4 COMPANY UNCLASSIFIED
HOW TO DO IT? Implement Configuration Controlled Maintenance Structures that relates the design of a product to its Maintenance System Make sure we are using a modern standard for Logistics Support Analysis (AeroSpace and Defence Industries Association of Europe, ASD) Identify stakeholders for all our products and their stakeholders needs for start defining and developing Maintenance Systems (Still with focus on manufactured Hardware and Software) Extend Maintenance Systems to include more advanced, self- standing services (Support Systems) Issue A Page 5 COMPANY UNCLASSIFIED
BENEFITS More predictable Supply Chain (e.g. spare parts) Better Root Cause Analysis More effecient work in smaller teams Easier planning and better predictions in economic estimates Support solutions packaged already in the design stage Clearer Maintenance levels towards customers Base Support Solutions easier to adapt to specific customer needs Issue A Page 6 COMPANY UNCLASSIFIED
SUPPORT SYSTEM, EXAMPLE Training Maintenance On-Site Roles Support Tech Doc Processes & Helpdesk Methods Disposal Feedback & Planning Change Control Support Spares supply Roadmap Maintenance Tools Warranty Test Structure with repairs equipment Maintenance Data Labeling Issue A Page 7 COMPANY UNCLASSIFIED
MAINTENANCE AS AN OWN SYSTEM Manufactu- SSS SSDD System ring of Utilization Product Analysis and Design Product Manager Individual VR Structure Analysis and Design of Maintenance Properties of the Product Manufactu- SSDD SSS Maintenance System ring of In Service Utilization Analysis and Design Maintenance Support Product Maintenance Products VR Manager Structure Maintenance Maintenance Plan Plan System Equipment Maintenance Design Maintenance Structure Defect Reporting / Feedback utilization / Change Control Issue A Page 8 COMPANY UNCLASSIFIED
MULTIPLE ORGANIZATION COLLABORATION Plattform Many years Level INITIAL UTILIZATION CONCEPT DEVELOPMENT PRODUCTION RETIREMENT STUDIES & SUPPORT Standards, Architecture, Interfaces, Configuration managemet, agreed procedures Equipment Years Level INITIAL UTILIZATION CONCEPT DEVELOPMENT PRODUCTION RETIREMENT STUDIES & SUPPORT Standards, Architecture, Interfaces, Configuration managemet, agreed procedures Sub-supplier Year Level INITIAL UTILIZATION CONCEPT DEVELOPMENT PRODUCTION RETIREMENT STUDIES & SUPPORT Page 9 ISSUE A COMPANY UNCLASSIFIED
PRODUCT AND SUPPORT SYSTEM DEVELOPMENT Business Creation Support Commersial Service Structure Structure Market / cust. Requirement Individual Structure Structure Supported product Production Product development Delivery Functional Structure Test Delivery Support System Structure Structure System Structure Spatial Structure Production Realization Structure Structure Supply Part Structure Structure Maintenance Structure Support Support LSA Logistic Support Analysis element element (Uh-beredning) Req Design Page 10 ISSUE A COMPANY UNCLASSIFIED
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