GOOD DECISION 5. Connection 4. Alignment 3. Priority 2. Importance Integrity 1. Perspective
Five Steps to Decision Integrity Dialogue grows perspective about stakeholders and values. Integrity is rooted in open, honest examination of stakeholder impacts. CLARIFY Perspective COMPREHEND What Matters COMMIT to Priority Values CHOOSE to Align Priority and Action COMMUNICATE Clearly
Five Questions to Decision Integrity Core questions generate dialogue at each step that increases clarity. What point of view do I bring to this decision? What is important to the organization, to me, and to others? What is MOST important that should guide this decision? Which option is the best fit with guiding values AND what is its downside? How can I (we) credibly convey the decision to those who need to know?
★ Reputation ★ Credibility ★ Durability Leader Value ★ Results Proposition
Decisions transmit Vascular System ethical norms
Identify Key Decisions • Major fork in the road • Significant stakeholder impact (real or perceived) • Likelihood of controversy • Likely to affect morale • Possibility of media coverage affecting reputation of organization or leader
Leaders must model the way What could be What is
What Leaders Can Do • Firmly commit to a vision of integrity • Use each key decision to send a message - listen to multiple perspectives - effective communication with stakeholders - candor about impacts/burdens • Encourage and reward initiative that demonstrates values in action • Focus on values and ethics when you hire
Give me a lever long enough and a fulcrum on which to place it… and I will move the world. Archimedes VIA Practical & scalable process
VIA is scalable • Complex … 4 hrs+ • Full … 2 hrs+ • Brief … 15 -60 min • ‘ On-the-Fly ’ … 5 -15 min
VIA demonstrates integrity to stakeholders Good Decision Complete
What You Can Do • Discuss how key decisions will be made • Take the time to build a culture of dialogue • Use the five step road map to keep the focus on stakeholders and their values
Contact information for questions: 505.433.5439 mark@decisionres.com www.decisionres.com
Resources A Field Guide to Good Decisions: Values in Action Mark D. Bennett and Joan McIver Gibson (Praeger, 2005) Facilitator’s Guide to Participatory Decision Making Sam Kaner and others (Jossey-Bass, 2007) For a comprehensive list, go to: www.centerfornonprofitexcellence.org/resources/collaboration
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