Infrastructure – Systems Fred Seaton, Sr. UNIX Administrator
SERVICES PROVIDED � � Infrastructure: VMWare, UNIX, Windows, and Mac servers � � Authentication Services: CAS , LDAP, Active Directory, Open Directory � � Email Services: Zimbra Collaboration Suite, Sympa mailing list management � � Print Services � � File Services: Home directories, shared directories, backups � � Web Services � � Hosted Services: Virtual servers, hosted databases � � Phone Services: VoIP � � Support Lab Services: Printing, statistics, computing environment
FY12 ACCOMPLISHMENTS Distance Learning � � Participated in Desire 2 Learn implementation (Western Online BETA) � � Developed software tools to enable synchronization � � Developed course migration tools and reporting � � As of today, 417 courses have been migrated to Western Online BETA Infrastructure � � Shutdown modem services � � Upgraded VMWare environment and reconfigured storage � � Implemented Microsoft Deployment Toolkit server for User Services � � Implemented PXE boot services � � Upgraded SQL Server � � Rebuilt Windows Update server
FY12 ACCOMPLISHMENTS Authentication Services Implementing Open Directory � � CASified new web applications: Desire 2 Learn � � Email Services Upgraded Zimbra Collaboration Suite to version 7 � � File Services Added storage for backup services in an off-site location (Sherman Hall) � � Rebuilt DFS (S-Drive) � � Security Disabled unsecure FTP protocol � �
FY12 ACCOMPLISHMENTS Hosted Services � � Virtualized GIS server � � Implemented Broadcast Streaming server � � Implemented Filemaker server and hosted databases Lab Services � � Upgraded Labstats server � � Implemented print management solution (Papercut) � � Upgraded Deploy Studio server � � Meteorology Linux lab upgraded
EMAIL STATISTICS Category FY10 FY11 FY12 %Change FY11 to FY12 Zimbra Email Accounts 31,000+ 34,000+ 35,823 +5% Zimbra messages 41 Million 56 Million 72 Million +28.5% Zimbra Appointments 1.6 Million 2.1 Million 2.3 Million +9.5% Mail messages per month 45.5 Million 30.2 Million 39.9 Million +32% SPAM messages blocked 92.8% 88.7% 91.2% +2.5% Mail messages delivered 3.3 Million 3.4 Million 3.5 Million +3% Zimbra Disk Utilization -- -- 94.8% --
OPERATIONS � � Sixty percent of our labor hours support daily operations � � Daily operations include: � � Supporting 153 server hosts � � File backups � � Support Center tickets � � O/S and application patching � � Satisfying requests for information � � Troubleshooting problems � � Scripting / Programming
FY13 GOALS / OBJECTIVES � � Continued participation implementing Desire 2 Learn � � Replace hardware and add storage to Zimbra Collaboration environment � � Refill open positions � � Build an independent QC Server environment � � Implement Open Directory � � Retire less efficient servers � � Staff development / training
Recommend
More recommend
