Information Technology Association of Canada Shared Services Canada Operations: Achieving Savings and Security February 4, 2014
Working Together to Drive Success 2
Savings – How are we managing? Pressures Enterprise Opportunities In-flight projects not aligned to transformation Partner projects aligned to transformation Increases in service consumption New enterprise services and standards Business intake vs. integrating planning Divestment (data centre closures, land lines, etc.) Pressures: cost of living, absorbing salary, etc. Economic Action Plan targets New capabilities in services Integrated planning and long-term alignment Pressures $ Salary Capital Representative Only O&M Year 1 Year 2 Year 3 Year 4 3
Services – How are we doing? Service Management 4
Shared Services Canada Governance Structure Audit and Senior TBS-SSC Shared Services Evaluation Management IT Standards Canada Senior Committee Board Committee Advisory Council Corporate Business Senior Project and Operations Management Transformation Procurement Committee Committee Committee Oversight Committee IT Service IT Business Management Transformation Advisory Advisory Committee Investment Procurement Committee Review Review Board Board Decision-making SMB sub-committees SPPOC sub-committee 5 External advisory bodies
SSC’s PAA for FY2014 -2015 Government of Canada Outcome Area Well-managed and efficient government operations Shared Services Canada Strategic Outcome Strategic Outcome Modern, reliable, secure and cost-effective IT infrastructure services to support government priorities and program delivery IT Infrastructure Services * Program Expected Ability to Anticipate and respond to Sound Stewardship of Public Funds Confidentiality and Integrity of Data Results Partner s’ IT Business Requirements Distributed Computing Production and Operations Telecommunications Cyber and IT Sub- Programs Services Computing Services (Data, Voice and Video) Security Services Services Workstation Services Utility Computing Services IT Environment Protection Data Network Infrastructure Services Services Desktop and Office Productivity Dedicated Application Hosting Suite Services and Management Devices Identification, Authentication, Inter and Intra Data Centre Authorization Services Network Services Sub-Sub- Email and Directory Services Facilities Management Services Programs Secure Communication Services Voice Network Services File / Print Services Production and Operations Image and Video Computing Services Program Perimeter Defence, Detection, Remote Access Services Communication Services Management Response, Recovery Audit Services Distributed Computing Services Call Centre (Infrastructure) Services Program Management Cyber and IT Security Services Program Management Telecommunications Services Program Management 6 Internal Services * The structure of the Sub-Programs and Sub-Sub-Programs reflects the Government of Canada Profile of IT Services
Cyber Security – Security Operations SSC M ANDATE Under the Canada Cyber Security Strategy, SSC is responsible for strengthening the SSC has accountability and responsibility to security of federal information and ensure the confidentiality, integrity and availability information systems by : of the information processed and the assets used to provide email/directories, telecommunications • and data centre infrastructure, systems and Establishing a 24/7 capacity for the SSC Security services for its 43 partners. Operations Centre (SSC-SOC) • Bolstering IT security capabilities by creating: C ANADA ’ S C YBER S ECURITY – The Information Protection Centre to S TRATEGY continuously analyse, assess, and review security related data – A highly specialized IT security incident recovery P ILLAR 1: S ECURING G OVERNMENT S YSTEMS • Strengthen the security of federal information team and information systems – Taking responsibility of the Government of • Strengthening Canada’s national security Canada Computer Incident Response Team to capacity coordinate IT security incidents within the greater • Contributing to global security and managing context of the federal government threats from abroad 7
Wrap Up and Open Discussion For more information, send an email to: Kevin.Radford@ssc-spc.gc.ca Senior Assistant Deputy Minister, Operations 8
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