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In Investor Pres estor Presentation entation Q1 Q1 202 2020 1 Discla sclaimer imer Expectations and projections regarding future performance of the company referenced in this presentation are forward-looking statements within the


  1. In Investor Pres estor Presentation entation Q1 Q1 202 2020 1

  2. Discla sclaimer imer Expectations and projections regarding future performance of the company referenced in this presentation are ‘ forward-looking statements ’ within the meaning of applicable securities laws and regulations. These are statements which the management believes are true at the time of their preparation based on available data and information and are subject to future events and uncertainties and to the successful and timely execution of plans and strategies, that could cause actual results to differ materially from those anticipated in these forward-looking statements. 2

  3. Q1 1 Financial Highlights 3

  4. Zain n KS KSA Bo Board rd of Directors rectors Bader Nasser Al Kharafi Saud Bin Abdullah AlBawardi Scott Mark Gegenheimer Raied Bin Ali Al Saif Vice Chairman Mr. Gegenheimer, was appointed as Zain Group Mr. Al Saif is the director of investment and A renowned regional economic identity, Mr. Al- Mr. AlBawardi has more than 15 years of CEO in 2012 and thereafter from March 2017 as business development at the private office of the Kharaf, is the Vice-Chairman of Zain Group Board Group CEO-Operations. A telecom veteran with experience in the telecommunications and banking Prince Sultan bin Mohammed bin Saud Al-Kabeer of Directors since Feb. 2014. Furthermore, in over 25 years of experience, he spent the last industries in Saudi Arabia. He has served in Al Saud, where his department provides investment March 2017, he was appointed Zain Group CEO. decade in various senior management and several senior executive positions in Zain KSA and counseling services as well as overseeing business HH Prince Naif Bin Sultan Bin He also holds several executive roles in multiple leadership positions across the globe regional in another operator in KSA. activities at joint ventures companies. businesses under Al Kharafi Group. operators. Mohammed Bin Saud Al Kabeer Chair irman an A highly accomplished Saudi businessman with a vast experience in multiple industries, HH is also a board member of Almarai Company, Alyamamah Cement Company, Farabi Gulf Petrochemicals Company, Firas Oggar Ossama Michael Matta Martial Caratti Hisham Mohammed Attar Projects and Technical Contracting Mr. Matta was appointed the key role of CFO of Mr. Martial Caratti is a member of the Board of Mr. Attal has served as a board member in a Mr. Oggar is a Board Member and Treasurer Zain Group in June 2010, having joined Zain in Directors of Zain Group since November 2017. Establishment and Ashbal Al Arab number of companies, specializing in the field of at The Association Of Corporate Counsels 2004 and quickly rising through the ranks. With He is also the Chief Financial Officer of investment and start-ups, including Body Masters Contracting Establishment. (ACC), Washington D.C. He is also the Head more than 20 years track record in strategic Omantel since 2015. He has over 30 years of and Amwal Alkhaleej. of Legal at Zain Group since 2017. financial transformation, he has solid relationships experience in the telecommunications industry with banking institutions across the region. in the Middle East and Europe. 4

  5. Zain n KS KSA Ma Manage nagement ment Tea eam Eng. Sult ltan an Bin in Abdulaz laziz iz AlD lDegha haithe her - Zain in KSA CEO Eng. AlDeghaither took over as CEO of Zain on July 1st, 2018. Having first joined Zain KSA in 2009 as Director of Network Planning. He spearheaded the development of Zain ’ s network across the Kingdom to cover more than 98% of the populated areas. Nada Alaa AlHarthi Eng. Saad Al-Sadhan Mehdi Khalfaoui Shatha AlNafeesa Busine iness ss Affai airs s VP CBWO WO CFO CHRO CHRO Nada assumed the position Eng. Al-Sadhan ’ s professional Shatha assumed the position of Mr. Khalfaoui was appointed career spans over 15 years in the of Vice President, Business CHRO at Zain KSA in September CFO in Feb-2017. Having Affairs at Zain KSA , backed by a telecom sector. AlSadhan began 2019, backed by more than 15 more than 12 years of ICT wide experience in planning, and his journey with Zain in 2016 as years of experience in the human sector experience strategy. Wholesale Senior Director. resources sector. Eng. Abdulrahman Faris Al-Ribdi Eng. Salah Al-Ghamdi Eng. Rayan AlTurki Al-Mufadda - CTO RA&C VP Digi gital tal and A Analytic tics VP Commun unicat ication on VP Mr. AlMufadda has more than 15 Faris began his journey with of Zain Eng. Salah has over 15 years of Mr. AlTurki has more than 15 years in the telecommunication KSA as GM of Regulatory Affairs experience in the ICT sector. He is years of experience in sector. He was embarked on his and Compliance in January 2018. leading the digital transformation of Marketing, Communication, role as Chief Technology Officer of His professional career spans 14 Zain KSA into a Digital Telco and Branding Zain KSA in Feb. 2019. years in the ICT sector Taghreed Bahdailah Eng. Hamad Alkatheri Sherif Tahoun Investo tors Relatio tions VP Ris isk & InfoS nfoSec ec VP CCO CCO Taghreed is skilled in commercial In his career, Eng. Alkatheri held banking and Islamic economics, Mr. Tahoun’s joined Zain KSA in several leadership positions in with practical experience in several 2014 having over 25 years of cybersecurity for a number of governmental administration and, experience delivering business leading entities in the private and having graduated from Cambridge growth and transformation in public sectors University in UK large organizations 5

  6. Sha hareholder reholder Structure tructure Zain in Group oup: Provides Zain KSA with operational, technical, brand financial support 5.97% 7% 1 Faden Trading & Contracting Est. Foundin ing Share reholders rs, , 5.8 5.84% 2 Saudi Plastic Factory Est. 21% 21% 2.14% 4% 3 Abu Dhabi Investment House (ADIH) Zain in Group, , 37 37% 2.13% 3% 4 Almarai Co. 5 HH Prince Sultan Bin Mohammed Bin Saud Al Kabeer Al Saud 2.13% 3% (Ashbal Al-Arab Contracting Est.) 1.06% 6% 6 Al Jeraisy Development Co. Ltd. Public ic, , 42 42% 0.56% 6% 7 Architectural Elite Est. for Engineering & Contracting 0.53% 3% 8 Al Sale Al Sharkiyah Co. Ltd. 0.44% 4% 9 Rakisa Holding Co. Aroun ound d 37 370, 0,00 000 0 Tadawul: 7030 30 Shareholders Bloomberg: ZAINKSA:AB Issued Shares 583,729,175 Paid Capital: SAR 5,837,291,750 6

  7. Zain n Saudi udi Ara rabia bia Today ay 7.47 Millio 57 57% % Data revenue 1,372 Zain 295 shops 295 illion iners ers subscribers 2,729 POS Saudi: 87% (Excluding SMS & VAS) Woman: 11% 9,667 67 Total al number ber of sites es 78 78 SAR 8,241 41TB/Day ay 99 99% 98 98% 93% 93 43 43% 566 Cities covered by 3G Blended ARPU 5G Average daily data traffic 2G 3G 4G 479 Cities covered by 4G Population coverage 28 Cities covered by 5G 7

  8. Zain n KS KSA COVID VID-19 19 Resp esponse onse Protect tect our employees oyees • Instituted work at home policies Protection protocols for those who cannot work from home. • • Enhanced communication, support and resources Serve ve our custo tome mers rs • Unprecedented traffic increase; network is performing well • Providing entertainment and critical news COVID ID-19 19 implicatio cations s • Changing how society interacts Economic impacts are unclear • • Due to lack of visibility, withdrawing financial guidance 8

  9. Zain n KS KSA COVID VID-19 19 Resp esponse onse Capital tal allocatio ation Investing in critical growth areas — 5G, FTTH, Digital • • Maintaining high-quality debt metrics • Focus on Cash preservation: Working capital management : new Treasury guidelines /payment prioritization /accelerate • collection • Balance sheet focus • Cost structure re-engineering: Redesigning the going forward cost structure with focus on “ non-employees related cost “ • 9

  10. Real-wor orld ld 5G Speed ed Real-world 5G download speeds are many times faster than those seen on 4G 350 291.2 .2 300 250 224 224 201.9 .9 200 185.1 .1 163.9 .9 146.8 .8 138.1 .1 150 100 52.3 .3 50 0 USA UK Spain Australia Kuwait Switzerland South Korea Saudi Arabia 10 Data collected January 22 – April 21, 2020

  11. Fi Fina nancial ncial Highl ghlights ights (1/2) REVENU NUE [Milli lion SAR] R] GROSS PROF OFIT IT [Milli lion SAR] R] Yearly Trend Yearly Trend Yearly Trend Yearly Trend 8,386 5,969 5,424 7,531 7,306 6,927 4,796 4,202 -54 -7 2,228 2,093 2,039 1,480 1,469 1,473 2016 2017 2018 2019 Q1 2019 Q4 2019 Q1 2020 2016 2017 2018 2019 Q1 2019 Q4 2019 Q1 2020 EBIT ITDA, EBITD ITDA A MARGIN GIN [Mill llio ion SAR] NET ) LOSS SS) / PROF OFIT IT MARGIN IN [Mil illi lion SAR] Yearly Trend Yearly Trend Yearly Trend Yearly Trend 3,823 485 485 332 332 6% 6% 6% 3,009 -17 2,517 46% 46% 46% 12 12 -979 979 6% 44% 40% 4% 1,795 129 129 105 105 105 105 34% 0% 26% 26 974 955 938 -14% 2016 2017 2018 2019 Q1 2019 Q4 2019 Q1 2020 2016 2017 2018 2019 Q1 2019 Q4 2019 Q1 2020 11 Certain comparatives figures have been reclassified to conform with the presentation in the current period.

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