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ITU Kaleidoscope 2016 ICTs for a Sustainable World Implementation of Tele- Rehabilitation System Combined with Video Call Center Kotaro Suzuki Iwate Prefectural University Graduate School g231n019@s.iwate-pu.ac.jp Bangkok, Thailand 14-16


  1. ITU Kaleidoscope 2016 ICTs for a Sustainable World Implementation of Tele- Rehabilitation System Combined with Video Call Center Kotaro Suzuki Iwate Prefectural University Graduate School g231n019@s.iwate-pu.ac.jp Bangkok, Thailand 14-16 November 2016

  2. Background (1) • Low birthrate and rapidly aging population are; – causing medical expenses to take up ever more of the national budget. – leading to a shortage of young medical professionals. • Medical treatments, including rehabilitation, are being shifted from hospital-care to home-care . • The amount of rehabilitation therapy in a home done by a visiting physiotherapist is limited by law and is insufficient for patients to recover completely. Bangkok, Thailand, 14-16 November 2016 ITU Kaleidoscope 2016 - ICTs for a Sustainable World

  3. Background (2) - Duration of feeding period - 16,000 Cardiovascular Cerebrovascular 14,000 Locomotorium 12,000 Total points of NHI Respiratory It is difficult for 10,000 patients to continue 8,000 rehabilitation by 6,000 themselves. 4,000 2,000 0 Days after starting treatment Bangkok, Thailand, 14-16 November 2016 ITU Kaleidoscope 2016 - ICTs for a Sustainable World

  4. Background (3) • Our system has following two features to help patients continuously: – A patient can check data to see the effect of rehabilitation. This time, we use Microsoft KINECT to measure strain of the upper body. – A call center operator guides patients through the therapy and encourages them with conversation through the Internet. Bangkok, Thailand, 14-16 November 2016 ITU Kaleidoscope 2016 - ICTs for a Sustainable World

  5. Purpose (1) • Tele-rehabilitation system combined with a video call center – Behalf of a physiotherapist, call center operators guide patients through the therapy and encourages patients with their voice. – Medical expense will be suppressed. • Personal expenses will decrease • Transportation cost will decrease Bangkok, Thailand, 14-16 November 2016 ITU Kaleidoscope 2016 - ICTs for a Sustainable World

  6. Basic idea to continue rehabilitation • Practical data that shows the patients getting better will more effectively encourage them to continue rehabilitation. • Hearing a person’s voice is likely to cheer patients up. Bangkok, Thailand, 14-16 November 2016 ITU Kaleidoscope 2016 - ICTs for a Sustainable World

  7. Concept of the tele-rehabilitation system Patient Operator Voice Video Call center Administration tools Measuring tools Data Data Supervising tools Comm. Exchange prg. RDBMS Data for Therapy Data patients contents Supervisor: Physiotherapist Bangkok, Thailand, 14-16 November 2016 ITU Kaleidoscope 2016 - ICTs for a Sustainable World

  8. Implementation - Communication exchange program - CCS Log in SkyWay Data path Log in peerID SkyWay Data path peerID ref Matching Voice path Log in SkyWay Data path peerID ref Matching Voice path Bangkok, Thailand, 14-16 November 2016 ITU Kaleidoscope 2016 - ICTs for a Sustainable World

  9. Implementation - Measuring tool - CCS Wake up KINECT control app. App. waking up Video image data Web view Video image & Skeleton generating Skeleton data Video image & Skeleton Measuring Start/End Measured data (Temp.) Video image & Skeleton Measuring Content checking Store Measured data 9 (Archived) Bangkok, Thailand, 14-16 November 2016 ITU Kaleidoscope 2016 - ICTs for a Sustainable World

  10. Training scene for a patient MS-KINECT Patient-PC Bangkok, Thailand, 14-16 November 2016 ITU Kaleidoscope 2016 - ICTs for a Sustainable World

  11. Screenshots from a patient-PC and an operator-PC Front view Top view Up Left Right Side view (a) Screen shot of a patient-PC (b) Screen shot of a patientof an operator-PC Bangkok, Thailand, 14-16 November 2016 ITU Kaleidoscope 2016 - ICTs for a Sustainable World

  12. Implementation - Communication image at a patient-PC - Opponent camera image your camera image Login operators list Bangkok, Thailand, 14-16 November 2016 ITU Kaleidoscope 2016 - ICTs for a Sustainable World

  13. Implementation - Searching tool : E-R Diagram- [Data managem ement nt table] e] [Patie ient nt table le] Auto_ID Patient_ID Stored date Employment_dateBirt Patient_ID hday Operator_ID Address Comment Mail_address Measured/Archived Phone_number Directory_path. [Oper erator table le] [Bookmark table] e] Operator_ID Auto_ID Bookmark_ID Employment_dateBirt Start flame number hday End flame number. Address Mail_address Phone_number Bangkok, Thailand, 14-16 November 2016 ITU Kaleidoscope 2016 - ICTs for a Sustainable World

  14. Implementation - Replaying tool - Seek-bars Bookmark buttons Data list Bangkok, Thailand, 14-16 November 2016 ITU Kaleidoscope 2016 - ICTs for a Sustainable World

  15. Effect for shortage of physiotherapist in TRS The number of patients that a physiotherapist 12 10 can deal with in one hour using TRS. 8 6 4 So/Sp = 1/3 2 So/Sp = 1/5 So/Sp = 1/7 0 3 4 5 6 7 8 9 10 11 12 13 14 15 The number of operators that a physiotherapist supervised Bangkok, Thailand, 14-16 November 2016 ITU Kaleidoscope 2016 - ICTs for a Sustainable World

  16. Conclusion We developed a tele-rehabilitation system that • enables a video call center operator to coach a patient in place of a physiotherapist and a physiotherapist to supervise multiple operators. We believe the proposed system will help to suppress • the increase of medical expenses and make up for the shortage of young medical professions caused by low birthrates and rapidly aging populations. Bangkok, Thailand, 14-16 November 2016 ITU Kaleidoscope 2016 - ICTs for a Sustainable World

  17. Problems to putting TRS on the market For healthcare insurance to cover it, TRS has to be • approved by the government department in charge of healthcare. The national healthcare insurance in Japan covers only • face-to-face rehabilitation, not tele-rehabilitation. Thus, TRS will need to be licensed for the national healthcare insurance to cover it. If a license cannot be obtained, a new business model will • be needed for business operators to continue this business. Criteria for evaluation are needed to maintain service • quality. At the very least, criteria an operator has to learn are needed. Standardization of protocol for training contents or tools to • connect TRS. Bangkok, Thailand, 14-16 November 2016 ITU Kaleidoscope 2016 - ICTs for a Sustainable World

  18. • Thank you for attentions. • Questions? Bangkok, Thailand, 14-16 November 2016 ITU Kaleidoscope 2016 - ICTs for a Sustainable World

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