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(IAE) Judith Zawatsky, OSM Assistant Commissioner Vicky Niblett, - PowerPoint PPT Presentation

Jun 04, 2023 •297 likes •499 views

Federal Acquisition Services (FAS) Office of System Management (OSM) Systems, Launch & Lessons of the Integrated Award Environment (IAE) Judith Zawatsky, OSM Assistant Commissioner Vicky Niblett, IAE Deputy Assistant Commissioner May 5,

  1. Federal Acquisition Services (FAS) Office of System Management (OSM) Systems, Launch & Lessons of the Integrated Award Environment (IAE) Judith Zawatsky, OSM Assistant Commissioner Vicky Niblett, IAE Deputy Assistant Commissioner May 5, 2020 Integrated Award Environment | For People Who Make, Receive, and Manage Federal Awards Integrated Award Environment | For People Who Make, Receive, and Manage Federal Awards

  2. Integrated Award Environment Who are we? ➢ IAE is a Presidential Initiative implemented under the E-Government Act of 2002 ➢ IAE acts on behalf of the Acquisition and Financial Assistance Communities on: ○ Efficiency ○ Reduction of burdens ○ Improving federal award management ➢ A centralized authoritative source for government award data ➢ Increasing: ○ transparency into federal spending ○ accountability in the award process ○ data quality and integrity ➢ Reducing: ○ the reporting burden ○ barriers for doing business with the Government Integrated Award Environment | For People Who Make, Receive, and Manage Federal Awards 2

  3. IAE Statistics ➢ 1.6 million average users per month ➢ $1.1+ trillion in federal awards annually FY 2019 ➢ 5+ million average transactions monthly ➢ 527+ million page views monthly ➢ 45,000+ contract data reports per month ➢ Interface with 90 agency contract writing systems ➢ ➢ 173,000+ registered users 637,000+ registered entities ➢ worldwide 55,000+ entities created or ➢ Approximately 1 million renewed each month ➢ average daily direct page 4.5+ million searches per month ➢ views 147,000+ active exclusions Integrated Award Environment | For People Who Make, Receive, and Manage Federal Awards Integrated Award Environment | For People Who Make, Receive, and Manage Federal Awards 3

  4. ~SHOUT OUT~ IAE SUPPORTS WE WANT TO SEND OUT A SPECIAL THANK YOU! COVID-19 Pandemic TO EVERY “WARRIOR” ON THE COVID-19 FRONT LINE! Integrated Award Environment | For People Who Make, Receive, and Manage Federal Awards 4

  5. COVID-19 Pandemic Support ➢ IAE Support: ○ Providing support to both contracting officers and vendors as they urgently issue contracts in support of COVID- 19 ➢ FPDS: ○ Implemented a new National Interest Action (NIA) Code ■ Added new value 'COVID-19 2020' to track the relief contracts ■ Web Portal users select the value 'COVID-19 2020' in the National Interest Action field ■ Contract Writing systems use the code 'P20C' when creating/updating documents ■ Contracts reported against 'COVID-19 2020' available in the stand-alone NIA report ○ New NIA value effective from 03/13/2020 to 07/01/2020 ➢ OMB: ○ COVID-19 NIA Report - Increased frequency twice weekly (Monday and Thursday) at OMB request ○ OMB provided temporary administrative relief for certain entities currently registered to apply and receive awards from the federal government. ➢ SAM.gov: Implemented 60-day Extension for specific SAM.gov Registrations ○ ■ Active registrations expiring before May 17, 2020 have been an one-time extension of 60 days An email notification was sent to all impacted entity administrators & registration representatives ○ Integrated Award Environment | For People Who Make, Receive, and Manage Federal Awards 5

  6. COVID-19 Pandemic Support (cont) ➢ eSRS: Extended Individual Summary Reporting Deadline ○ ISR filing deadline extended to June 30, 2020 ○ SBA filing of ISRs extended to June 30, 2020 for the for all contracts completed between March 13, 2020 - May 31, 2020 ■ No user action is necessary for the new filing deadline to apply ■ Deadlines after June 30, 2020 remain unchanged ○ The U.S. Small Business Administration granted the extension due to current National Emergency. ○ LOGIN.gov Multi Factor Authentication rolled out - Go in now and set up your credentials before it is time to report ➢ Federal Service Desk support changes : ○ To reduce risks related to the Coronavirus, FSD agents transitioned to working home. ○ Implemented the following modifications: ■ Encourage the use of chat and web form. ■ Implemented the call back feature. ● When a caller reaches the FSD, they will be asked to provide a phone number so the agent can call them back. We expect that an agent will return their call within 3-7 minutes based on call volume. For reference, the current response time for FSD calls is 30 seconds. ○ Implemented technical changes to allow agents to pick up calls directly and reduced the number of call backs. ○ Monitored performance to ensure our customers are being serviced. We have extensive monitoring in place to measure response times and contractor performance. Integrated Award Environment | For People Who Make, Receive, and Manage Federal Awards 6

  7. IAE Modernization Integrated Award Environment | For People Who Make, Receive, and Manage Federal Awards 7

  8. Modernization Benefits ➢ Seamlessly access large stores of related data ○ More transparent, informed, and effective award decisions ○ End-to-end analysis of procurements ○ Increased business knowledge for federal and nonfederal users ➢ Centralized administration for improved oversight and accountability ➢ IAE is integrating 10 systems into one ○ Integrated business processes application ➢ IAE, until recently was managing 10 separate ○ Greater efficiency systems for those who make, manage, or ○ Reduced learning curve receive federal awards. Integrated Award Environment | For People Who Make, Receive, and Manage Federal Awards 8

  9. beta.SAM.gov ➢ beta.SAM.gov launched in late 2017 as a consolidated location for all IAE systems. ➢ Other systems remain authoritative until their functionality, data, and roles are integrated into beta.SAM.gov and they are decommissioned. ➢ The term beta differentiates the consolidated site from SAM.gov. ➢ Once SAM is integrated into the consolidated system, it will be renamed SAM.gov, and beta will be retired. Integrated Award Environment | For People Who Make, Receive, and Manage Federal Awards 9

  10. IAE is a leader among federal agencies for using beta.SAM.gov the agile process to transition legacy software systems into one centralized system. & Agile ➢ Key Agile Strategies ○ Continuous delivery of software updates Development ○ Changing requirements to suit users’ evolving needs are welcomed ○ Harness change for the customer’s advantage ○ Customer input drives iteration for defined, new improvements and capabilities Integrated Award Environment | For People Who Make, Receive, and Manage Federal Awards Integrated Award Environment | For People Who Make, Receive, and Manage Federal Awards 10 10 10

  11. Contract Opportunities Integrated Award Environment | For People Who Make, Receive, and Manage Federal Awards 11

  12. ➢ FBO.gov functionality can now be found under Contract Opportunities description of all federal opportunity ○ notices to include information on contracting office, summary description, any set aside or classification codes, and status ➢ Improvements include: Search summary provided directly in ○ search results Change filters to add or remove ○ default filter options Easy save search and from there ○ search notifications Quick download of search results ○ into PDF or CSV formats Integrated Award Environment | For People Who Make, Receive, and Manage Federal Awards Integrated Award Environment | For People Who Make, Receive, and Manage Federal Awards 12 12

  13. Modernization ● Seamlessly migrated more than 5.6 million data elements Facts ● 22.5M searches since November 18, 2019 in beta.SAM.gov ● Sam.gov Opportunities: ○ Public API has a download rate of an average 1,000 times per day ○ Over 1M to site ○ Over 1K API hits monthly ● 100K daily total users concurrently at beta.sam.gov on average ● 35K published opportunities since launch Integrated Award Environment | For People Who Make, Receive, and Manage Federal Awards Integrated Award Environment | For People Who Make, Receive, and Manage Federal Awards 13

  14. Agile Improvements Based on Feedback We have heard you! ➢ A feedback mechanism on the site allows us to continually collect ideas about how to refine and improve the experience and rise up to meet user needs ➢ Since the November 2019 launch, the following improvements have been made: ○ Email Notifications for Saved Searches ■ Whenever saved search data is updated, the owner of the saved search receives an email. Emails sent are daily digests that alert user to a change. ○ Following List Now Shows Record ID (instead of the internal system identifier) ■ Users can now look at their Following page and more easily determine which opportunities they are following. Additional usability improvements are planned for future releases. AGILE Development = Continual Improvement! Integrated Award Environment | For People Who Make, Receive, and Manage Federal Awards 14

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